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Copamarina Beach Resort: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 216 Reviews
5.0 of 5 stars
109
4.0 of 5 stars
66
3.0 of 5 stars
19
2.0 of 5 stars
18
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 1 hotels in Guanica
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 106
  • Address: Rte 333 Km 6.5, Caña Gorda Beach Guanica 00653 Puerto Rico
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: On Puerto Rico's undiscovered Southwestern coast is one of the Island's best-kept secrets. This beautifully landscaped, 20-acre tropical resort is... This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates: $209 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Copamarina Beach Resort

( 9-13 of 216 )
“Arrogant receptionist - and supervisor”

Copamarina Beach Resort

2 of 5 stars
Puerto Rico
Jul 20, 2008
1/1 found this review helpful

Arrogant and unaccommodating receptionist and supervisor during check-in (air-conditioner malfunction in room - refused to change room). Other hotel staff were pleasant. Overpriced accommodations (dismal, old-fashioned room decor) and loud music from neighboring bar between 4:00 and 8:00 pm. The beach is attractive but has sea grass everywhere. Redeeming features: access to Gilligan's Island ($7.32 per person), clean pools, exceptional landscaping.

  • This TripAdvisor Member:
    • Liked — Gilligan's Island - great place
    • Disliked — Check-in horrible; very unfriendly and inflexible staff plus supervisor. Refused to change room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThalassaPR's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: July 20, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Skiing / Winter sports, Other
Was this review helpful? Yes No
Management Response
sadieguanica, President
(Management representative)
Jul 29, 2008
Dear Copamarina Guest -

Thank you for taking the time to review Copamarina Beach Resort and Spa - we take all comments and critiques very seriously. Guest satisfaction is of the utmost importance to us, and I personally apologize for the trouble you had during your stay. Please email me personally at benus@copamarina.com so we can better determine the events that caused your dissatisfaction. We are continually working with our staff to improve guest relations, and hope that you will give Copamarina another chance in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Relaxing”

Copamarina Beach Resort

5 of 5 stars
Carolina, PR
Jul 16, 2008

I visited Copamarina with my family in April. I needed sometime to just relax, tan and be with my family. I definitely had the experience I was aiming for. I love the employees and the food. Thanks to Omar Figueroa and Congrats to William Mancia. I will definitely come back.

  • This TripAdvisor Member:
    • Liked — The beautiful scenery
    • Disliked — Small rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yctorres's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Age group: 25-34
Member since: December 09, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful View/Needs service updates”

Copamarina Beach Resort

Jul 1, 2008

I stayed at Copamarina for a girlfriends wedding. I have to say I was very disappointed. As soon as I arrived to my room, I discovered there was a roach in the ceiling. I was immidiately moved to another room only to find the bathroom sink leaking. There was no room service which I was expecting considering the amount of money I spent . I had to drive out to McDonald's late in the night just to get a snack. The breakfast was ok. The pools and pool bars were great and the canopy beds were amazing. The food at the wedding was not so great. The bar ran out of the most popular liquor in the middle of the reception. For the ceremony, they put out white plastic chairs for the guests to sit and a table with a vase of flowers which was were the bride and groom stood in front of to exchange their vows. I beleive for the amount of money the resort made on at least 40 guests for this weddig; they could have and should have done alot better for them.

  • This TripAdvisor Member:
    • Liked — The Views
    • Disliked — The Roach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnhappyBayamon's Summary
Date of Stay: October 2006
Traveled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: July 01, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
sadieguanica, President
(Management representative)
Jul 29, 2008
Dear Copamarina Guest -

Thank you for writing about your experience at Copamarina Beach Resort and Spa - we take all guest comments very seriously, whether positive or negative. As with many privately-run resorts on the island, Copamarina does not provide room service, however, this is clearly stated on our website. We do apologize for the room problems you experienced and are always taking steps to improve. We do pride ourselves on providing weddings to the bride and groom's specifications, and are always willing to go the extra mile if the bride and groom are not satisfied. Please have them contact us directly if they were unhappy with their wedding.

Again, we appreciate the feedback and hope you may give Copamarina another chance. Feel free to contact us directly with any further questions or concerns.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Both good and bad”

Copamarina Beach Resort

Jun 24, 2008
2/4 found this review helpful

We stayed at the Copamarina for spring break along with another family in April of this year. Our kids ranged form ages 9 to 18. When we got back I sat down and wrote a long and negative review and then accidentally erased it. Now that some time has passed my thoughts are less negative. Hopefully this review will be helpful.

I'll start with the good:
1)The grounds are emmaculate - reminded me of Hawaii. These grounds are definitely the pride and joy of the owner.
2) Alexanders was wonderful dining. However fast service does not exist - expect your dinner there to last at least 2 hours.
3) The dive shop was very helpful. We went to Gilligan's island on a ferry and we snorkeled on a sand key off shore from the Copamarina. Both fun excursions that we booked through the dive shop.
4) The wait staff and bar tenders were all delightful. very attentive even when busy. Try the Mojita's--the best I've ever had!

Now the bad:
1)Housekeeping in the rooms was minimal. The bathroom floor and shower walls had many hairs and other ick on it from previous guests. I finally just wiped the walls down myself.
2)Our toilet overflowed all over one afternoon. I called the front desk and requested engineering followed by housekeeping. We then left and returned to our room in the evening. Engineering had come and fixed the toilet. They also used all of our towels to mop up the floor, leaving them in a heap in the middle of the bathroom. I called the front desk to enquire about housekeeping. I was told housekeeping was told to come and now they were gone for the night so nothing more could be done. I asked for new towels so I could line the dirty floor with clean towels. I was told that only housekeeping had a key to the lilinen room and again they were gone. After much insisting the evening manager finally agreed to get clean towles out of an empty room if I would come pick them up. When I picked up the towels he also gave me a bottle of disinfectant so I could clean the floor myself!! I spoke with the main manager the next day and was given an apology and that was it.
3)Two in our party got food poisoning from the outdoor restaraunt.
4)The beach is pretty at high tide but not very nice to walk or play in. It basically was made of areas of clay and sea grass. Luckily the island is full of many other beautiful beaches.

Would I go back to the Copamarina?? Definitely not.

Would I go back to Puerto Rico? Most definitely. The countryside was beautiful with lots to do and the local people were very nice. We felt very safe driving around and exploring!

  • This TripAdvisor Member:
    • Liked — The gardens
    • Disliked — Housekeeping and management problems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snorkeltime's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: July 25, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Management Response
sadieguanica, President
(Management representative)
Jul 29, 2008
Dear Copamarina Guest:

Thank you for your review of Copamarina Beach Resort and Spa. Your comments are important to us and help us to identify areas where the resort needs improvement. Guest satisfaction is very important to us, and we sincerely apologize for the housekeeping issues you encountered. We are working very diligently to make sure incidents like this do not happen again.

I hope that we might have an opportunity to change your mind about Copamarina - and if you should decide to give the resort another chance, please feel free to contact my office directly before you arrive.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful Stay for Relaxing or Being Active”

Copamarina Beach Resort

5 of 5 stars
Washington DC
Jun 24, 2008
3/3 found this review helpful

My husband and I stayed here for our honeymoon and we absolutely loved it. We did the all-inclusive, which covered all our meals and drinks, and non-motorized water sports.

I do think that whether it's a good fit for you really depends on what you expect. We loved the fact that this is not in a high-traffic, highly-touristy area. We chose to go here because we could stay longer and do what we liked more easily than at other more expensive resorts. We don't golf (there's no golf course). We don't gamble (there's no casino). We don't go clubbing (there are no clubs - there's not much of anything else nearby, really). We swim, sail, kayak, snorkle, eat, sleep, and read. If you want a pool boy to put a drink in your hand, you should look somewhere else, but we are very independent and found this to be a perfect fit, from the beach to the restaurant to the room.

Our room was not fancy but it was very comfortable. For those of you who don't want to make a complete break with the outside world, there is cable TV and wireless internet access. (We were pleased to find this when it rained one afternoon.) It is really a pretty place. The view from our balcony was amazing.

We loved the water. There is some sort of sea grass growing right around the dock in front of the resort, but we pulled lounge chairs into the warm sea - ahhh. For a swim, we walked a ways towards the public beach, where the sandy bottom extended quite a distance. My husband was a big fan of both swimming pools and the hot tub. We also spent an entire afternoon lounging in one of the beachside "beds," under the canvas canopy, reading.

But what excited us most of all were the active options. Two days, we took out the little sail boat and skirted all around the bay. We paddled the kayak one afternoon. Towards the end of the trip we went snorkeling at Gilligan's Island. You do have to hit the dive shop early to get snorkeling gear - there's a limited amount and it gets checked out pretty fast. Take a few dollars - you'll need to pay the ferry boat guy who stops at the resort dock. Gilligan's Island is a small, uninhabited park. Its main lagoon gets crowded on the weekend, but we went off to a secluded spot on the side and saw some beautiful fish.

We put on nice clothes and ate at the Alexandra restaurant every night. Our waiters were really pleasant and attentive. We tried just about everything on the menu, and thought every dish was nice and some were superb. (The steak with red wine sauce and the lobster risotto were tops.) The breakfast was extensive and changed throughout the week: yummy crepes one day, waffles the next. Lunches and appetizers at the bar were just fine but nothing exceptional, although the guitarist playing live music in the evening was a nice touch. I love cheese, and the local Puerto Rican cheese was a delicious discovery. True, there's no room service, but they will give you box lunches or pack up whatever you like.

It was very quiet during the week, and there were families and locals on the weekend. It seemed very friendly to children. There's even a nice playground sliding-board set under some palm trees. An exceptional example: Our last night, we ate very late when the restaurant was almost completely empty. We watched a young, frazzled couple drop into the Alexandra and ask for to-go meals, because they feared their little girl was fussy. One of the waitresses offered to babysit in the empty side dining area, and spent the next hour nearby singing softly, dancing gently to the music, and showing off the fish in the fishtank. That waitress truly went far beyond what was expected, and the parents got to have what must have been their first romantic dinner "alone" in two years.

What else should I add? There's no passport required for US citizens to go to Puerto Rico, they use the US dollar, and most people speak English but life will be even easier if you speak a little Spanish. I don't think there is any laundry service, but we were very happy to discover a coin-operated washer and dryer. We went into La Parguera to see the bioluminescent bay one evening - it was cool, and I'm glad we did it, but it's an expensive cab fare and that's the only thing worth doing there (the town is rather rundown, there was nothing to see, and the food at the resort was better than anything there). Our bathroom had a huge tiled shower but no bathtub - not a problem for us at all, but I imagine some people would find that a turn-off...

All in all, we had a great stay and would return any time.

  • This TripAdvisor Member:
    • Liked — Beautiful grounds and water all around.
    • Disliked — Far from any city or major airport.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miiaoww's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: June 25, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Copamarina Beach Resort

( 9-13 of 216 )
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Copamarina Beach Resort Also Known As

Address: Rte 333 Km 6.5 | Caña Gorda Beach, Guanica 00653, Puerto Rico