First, let me tell you what was good about this place. The people that worked there were very polite and gracious and I really appreciated that. The room was large and the bed was comfortable. The air-conditioning worked well. The location was great; just a few minutes walk to the heart of the French Quarter. Unfortunately, there were many things that I did not like here. First, their parking lot was full when we checked in and we were told to park at another of their properties which was several blocks away: very inconvenient. Next, we were placed in a room that was on the street (#302). You probably don't want that room. At night, it was so bright with lights from the street that you could easily read in bed. The street noise (horns, loud talking, car alarms, music, etc.) went on until 2 a.m. and then started up again at 3 a.m. Both mornings, trash pick up was right outside of our windows at about 5 a.m. and was also very loud. The floor was dirty in both the room and the bathroom. I was glad I had house shoes. We went and bought my husband flip flops. The first bed we turned down had hair on the sheets. The other bed appeared to be fine. There were no hand towels and only one bar of soap to trade between sink and tub. Two lights had no light bulbs. Their web site says some rooms have small refrigerators. I have medications that must be refrigerated so we asked for a room with one and were told that none of the rooms had them any more. There was an ice machine but no ice bucket so you got your ice one plastic cup at a time. When we asked to switch rooms, we were told they were full and they couldn't accomodate our request. Finally, there was the food for breakfast. We were told that fresh pastries were brought in each morning. That may be true but they were bread for toast, doughnuts and cinnamon rolls just like you can get at your own supermarket. Nothing from a nice french bakery like I had expected. I would think twice before I booked here. I won't go back.
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