When we arrived there they didn't have 2 double beds that we requested so they gave us a King size bed and a roll-away bed for my friend. Our room was right next to the Luau stage so every night we got to watch the show. Every morning my friend ran on the beach and my husband and I slept in. On the last night of our trip we bought some chip, salsa, cheese, and beer and enjoyed the luau entertainment. The price was not bad. If I was staying for a week I would have been able to recite the entire luau show for you. The bathroom that we had was handicapped assessable which is nice if you have a disability. After reading some of the reports here I was a bit worried but all in all it was fine.

My husband and I stayed at this hotel in june this year and although the hotel is really in need of a facelift, decoration wise, it is a good value hotel compared to others in the area. The location is ideal, at the quiet end of Kanaapali beach and you can use all of the facilities of the Royal Lahaina hotel which is right next to the Ocean Inn. The rooms were extremely spacious and the bed linen was really clean and the bed comfy. We weere on the second floor and there was no lift so this could pose a problem for those with walking difficulties. We had a view of the car park from our balcony but spent very little time in the room so this was not a problem. There was a coffee maker and refrigerator in the room which came in handy if you wanted a hot coffee or tea late at night or early morning or a cold beer. If you are looking for a budget hotel with a really great location set right on the beach this hotel is for you. The poor decor is a small price to pay for the most stunning breathtaking scenery all around the hotel.

My cousins were staying at the Royal Lahaina and invited us over from Oahu for a night. We flew in, drove a convertable over and planned on spending one night and attending the Luau (slightly cheesy but alot of laughs and the pork is unreal) and visiting Front street and Maui and spending time with my family who live in Santa Barabara. I am from Virginia Beach and was traveling with two young adults and a seven year old.

I am a very picky traveler when it comes to hotels but my cousin was very generous and was picking up the tab for the room and booked us in ocean view---two queen beds. I thought I would be staying at the Royal Lahaina. We came over last minute and this was the only room available on the property. The popcorn ceiling was falling apart and the bathroom had mold and mildew. This is not a room to stay in if you have asthma or allergies. The hotel is really really dirty (cobwebs in the hallway) and half of the rooms look out on the luau (yikes)--but you could watch it for free....ha ha ...there is a smell of warm trash in a dumpster as you walk in the place. The doors to the rooms and the balconys are old and dirty. The shower head sprayed water up on the ceiling which made big drops of condensation that landed back on your head as you showered and the shampoo was horrible----tangle shampoo. The shower experience was the worst--I should have just rinsed off at the pool. Our ocean view looked over private massage tables and the line for the luau. Imagine a line of luau goers outside your room as you get ready. Our balcony was old and the railing wiggled.

My cousin called the front desk (he is picky too) and we were upgraded to the ocean view--which had a nice clean ceiling, normal shower (small) and okay beds. (hampton inn blows these beds away) and slightly upgraded shampoo. The room was cleaner also. I opened the door and the view and the sounds of the ocean at your bedside did make sleeping a dream. So for oceanfront sleeping in Maui this was not a bad nights rest. (The door was off the track mind you).....

This is not the Royal Lahaina--but a good deal for a night or two--my time at the resort with my cousin and in town was really fun and I am glad I was upgraded to the nicer room. However, if you are on a honeymoon or something special stay at the Royal Lahaina instead, Those rooms (oceanfront) are really nice. They have wonderful upgrades to make you feel special. My cousins did that on their own.

We were extremely dissapointed with this hotel. Here's the worst of it: there were cockroaches in the rooms, the ceiling was shedding dust/debris, the shower was moldy and the shower head was about 4ft off the ground. Also, the sheets were very scratchy.

I should qualify this review by mentioning we stayed at the garden terrace (2 story structure), not the tower -- I have no idea if the tower is any better.

We complained to Hotwire since this hotel was at the time considered 4-star, according to their ratings, which wasn't even close. I'd say 1 star, assumming no cockroaches. If you have ever used bidding sites like Hotwire you know that the star rating is extremely important, as the rating, price and location is the only information you have beforehand. Btw, Hotwire didn't do anything for us except issue lame apoligies -- I will never use Hotwire ever again. The hotel staff did replace the bed sheets after we complained, which was nice. Also the breakfast was actually quite decent.