Very Nice Hotel ....Nice Amenitities.......Very Good Business Hotel.....but if you are looking to live the fun life......it is not that type

After checking in and out of a terrible hotel in a matter of minutes, I called Marriott and booked a room here. First class hotel all the way. The staff was friendly, check-in quick & efficient and the room warm, large and well appointed with large flat panel tv, internet and decent bathroom. Thank you Marriott for turning a bad night in to a wonderful night. Would absolutely stay again. In financial district so not the place to stay if you're trying to do the beach. The views from the Biscayne Bay Marriott are incredible but the rooms are nicer here.

Top rate Five Star Hotel located in heart of Business District we stayed for 5 nights to watch the tennis at Key Biscayne. Service and rooms are as you expect from a hotel of this standard in the USA.

Couldnt find any fault with the hotel. Location is safe with some excellent quality restaurants within walking distance. So good in fact that we didnt eat in the hotel restaurant.

The staff is unattentive. For starters, the bell hop never took our bags after saying he would take them in and up to our room. He left them at the curb side. After checking in, I had to go back outside and get my own bags. The pool area looked like it had just been through a storm. The area was not crowded and there are very few chairs to sit on. Most hotels ask you to use towels provided at the pool. In this case, there were no towels to be had. The pool staff hung a sign to use the towels from your room. I was told by the pool staff that my towels would be replaced in the room. This now required me to go back to my room to get the only 2 towels that were left in there, call the desk for replacements and then go back to the pool. 2 hours later, the towels were not left in the room. It took me a total of 3 phone calls to have the towels replaced in the room, with the final call to the hotel manager. The main restaurant was also not open for dinner. This hotel was not what is expected from a Marriott owned property. I would not recommend staying here.