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Embassy Suites Phoenix-Scottsdale: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 46 reviews
46 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
23
3.0 of 5 stars
4
2.0 of 5 stars
2
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 162 hotels in Phoenix
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 270
Description: Paradise Valley. This description is based on information provided by the hotel.
Address:
4415 East Paradise Village Parkway South
Phoenix, AZ 85032
Check Rates: $199 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Embassy Suites Phoenix-Scottsdale

( 5-9 of 46 )
“The Good, The Bad & The Ugly...”

Embassy Suites Phoenix-Scottsdale

Jun 16, 2008
0/1 found this review helpful

The Good:
I stayed at this hotel over a 2 week period in June '08. The first week was spent in a King Suite, and there was really no problems that could be mentioned other than the soaps and things were not restocked fully each day (no big deal!).
The Bad:
The second week was spent in a Double Double room. First thing to mention is the double beds are tiny. They may be okay for kids, or smaller people, but I found them very small, and certainly would not work for 2 people at all. This second stay was a complete joke! First thing that was wrong, was that the shower did not have hot water for the first 2 days of the stay. I had spoken to the manager on duty the first morning and maintenance was sent out, but the second morning the temperature of the water was the same... ICE COLD! I ended up speaking to the general manager, who was USELESS, she promised to to return my calls and never did. The assistant manager John finally resolved the problem.
The Ugly:
There was NO internet in the rooms ALL WEEK! I realize or some this may be no big issue, but being there on business with no access to email and the internet was crazy! I was shocked that they could not resolve this problem the entire week, and every time I would call they would say, "Still working on it!".... Shocking! I would not wish my second stay at this hotel on my worst enemy, it was painful from start to finish...

  • This TripAdvisor Member:
    • Liked — Buffet breakfast with made to order eggs
    • Disliked — Room, hotel services
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trngdir76's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: October 22, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Golf
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good Value”

Embassy Suites Phoenix-Scottsdale

4 of 5 stars
vancouver
May 23, 2008

Stayed here for one night prior to booking in to our regular resort for the week.Paid an extra $10 to have an upper floor room with a view of the pool and adjoining Stonecreek golf course.This was well worth it as we had a very nice corner unit with excellent views.The Managers Reception in the evening was OK as long as you stayed with beer as the other drinks were all made using very low quality liquor.The snacks were an insult as they were of such low quality,in fact they should not even bother to put that stuff out.
The breakfast that is also included in the price was much better and the guy who was making four different omelettes at the same time,with a smile on his face,was great!Give him a raise!
I couldn't believe how close the golf course was;it came right up to the hotel.You were able to walk out from your room straight onto the practice range and start hitting balls.I was surprised at the apparent high quality of the condition at Stonecreek and next time I go I will set aside enough time to play the course.
All in all for the price we obtained on the hotel website this was good value and we would stay here again.

  • This TripAdvisor Member:
    • Liked — Proximity to golf course and breakfast included
    • Disliked — Had to pay for wireless internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
quiet-pro's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 50-64
Member since: November 22, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Value in Scottsdale.”

Embassy Suites Phoenix-Scottsdale

5 of 5 stars
seattle , washington
May 18, 2008
1/1 found this review helpful

We just got back from a 5 night stay stay at the Embassy Suites in Scottsdale. Hotel was just great. Very comfortable beds, lots of room in suite, very clean and good pool area. If you are looking for a great value in pricey Scottsdale this is a great choice. The hotel is right on the golf course and was about a 10 - 15 minute drive to downtown Scottsdale ( where the fashion square mall and other shops & restaurants are). Next time we go to Scottsdale and are looking for a great value we would definitely stay here. And the cooked to order breakfast with other hot selections is great. And managers evening reception is fun too!

  • This TripAdvisor Member:
    • Liked — The comfortable bed and all the space we had.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer4's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 27, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Scottsdale Vacation”

Embassy Suites Phoenix-Scottsdale

4 of 5 stars
Windsor, Ontario, Canada
Apr 27, 2008

We were looking for a place in Scottsdale with a view of the mountains. I saw the pictures of the hotel on skyauction and made a bid. We didn't know what to expect because we booked through an auction site but when we arrived we were very impressed with the hotel, the service, and the location. We asked for a mountain view room, it was confirmed by the hotel and that is what we got. (Thanks Ryan). The next day, after walking the path along the golf course, we thought a room on a different wing of the hotel would be even nicer. We requested a change and it was done without a problem. (Thanks Amanda).

All the staff we encountered during our six day stay was friendly and accommodating. The full breakfasts were great, made to order eggs, way too much bacon and sausage, and the staff was friendly and eager to please. The manager's reception was much appreciated, especially after the days we golfed on the course (Stonecreek) which the hotel overlooks.

Our room was spacious enough, we very much liked the suite layout and sitting on the balcony looking at the views.

The location, for us, was perfect. It is on a golf course, surrounded by nice residential areas, close to shopping, restaurants and easy access to the highways to go to places like Sedona and Cave Creek. There is also a complimentary shuttle that will take you to, and pick you up from, places you would want to see around the hotel (Thanks Dave).

We will definitely return to this hotel when we decide to visit the Scottsdale area again.

  • This TripAdvisor Member:
    • Liked — Great room/suite layout and views.
    • Disliked — Not much.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeAndMyGal's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: March 27, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Lovely Setting - Extra Attentive Staff”

Embassy Suites Phoenix-Scottsdale

5 of 5 stars
Farmingdale, New Jersey
Apr 1, 2008

This is a lovely hotel in a very lovely setting located on a golf course on the north side of Camelback mountain. The views from the grounds and from our room (overlooking the pool, golfcourse, AND the mountain) makes the price of the stay an extra good deal. Our room was spacious, considering we have 4 kids - including a toddler. In addition to the door between the bedroom and the living room, the bathroom had a dividing door between the vanity and the tub and toilet, so that it can accomodate multiple users in need of privacy. There were plenty of choices at breakfast including a hot buffet for those who don't want to wait for cooked to order food.

Most hotels have friendly staff and good service. It's mainly the degree of attentiveness that make the difference. With our experience, the ones at this hotel rise to the top of our list. We were stopping for the night on the way up to Sedona and GCNP. Our plane arrived on Easter Sunday evening and check-in took place well after 10PM. When we planned the trip, we hadn't considered the possibility that the circumstance would leave us with zero dining option because all the eateries closed extra early due to the holiday. The front desk staff checked several places for us with no luck. Knowing that we had 4 children in tow, the staff sent up a bunch of snack items from the vending machines and extra bottles of water just to make sure we wouldn't go to bed hungry.
We really appreciated the gesture. Thank you so much for giving us a great start to our vacation.

  • This TripAdvisor Member:
    • Liked — Beautiful Setting & Helpful Staff
    • Disliked — None
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperaFan's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 05, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Embassy Suites Phoenix-Scottsdale

( 5-9 of 46 )
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Embassy Suites Phoenix-Scottsdale Also Known As

Address: 4415 East Paradise Village Parkway South, Phoenix, AZ 85032