The Good:
I stayed at this hotel over a 2 week period in June '08. The first week was spent in a King Suite, and there was really no problems that could be mentioned other than the soaps and things were not restocked fully each day (no big deal!).
The Bad:
The second week was spent in a Double Double room. First thing to mention is the double beds are tiny. They may be okay for kids, or smaller people, but I found them very small, and certainly would not work for 2 people at all. This second stay was a complete joke! First thing that was wrong, was that the shower did not have hot water for the first 2 days of the stay. I had spoken to the manager on duty the first morning and maintenance was sent out, but the second morning the temperature of the water was the same... ICE COLD! I ended up speaking to the general manager, who was USELESS, she promised to to return my calls and never did. The assistant manager John finally resolved the problem.
The Ugly:
There was NO internet in the rooms ALL WEEK! I realize or some this may be no big issue, but being there on business with no access to email and the internet was crazy! I was shocked that they could not resolve this problem the entire week, and every time I would call they would say, "Still working on it!".... Shocking! I would not wish my second stay at this hotel on my worst enemy, it was painful from start to finish...
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