The hotel reception area/dining room/ very nice but the rooms are tired and the curtains and bed throws are in serious need of a wash. The majority of hotel staff are very pleasant but a couple of the waiters don't like being asked for things by females - sad. Saying that the pool/sun bed guys are great – we were told to take with us £1 coins and each day to give the sun bed guy a coin once he had £10 he asks you to swap them – by doing this your favourite bed is there ready and waiting for you, when and if you need it, we did go out and about but the time spent at the pool or beach we always had really good beds.
This is the first time we have stayed in a hotel over-run by Russians - arrogant, rude, bullies and well they take over the place which is very unfair. They have very little control over their children who are allowed to run all over the restaurant, not the safest place in the world to run around for you or the kids. The food is basic, fairly bland – would recommend the pancakes though.
The fact that everyone is expected to get a bad stomach is awful, the reps don’t help with any advice in that quarter – so go prepared.
Our Thomas Cook rep Fiona was loud and not that helpful. Trips to Cairo & Giza were great, as was the overnight stay to Petra but it could have been run by a better company on the Jordan side as we spent 2:5 hours on the side of the road while a farce took place for the driver and co to change a tyre, it would have helped if he had listened to the passengers on the bus who were telling him that they were tightening the nut. Piece of advice if you do go on this trip – it’s great really it is, but make sure your name is on the list given to you on the return journey on the ferry as if it’s not the customs – who let you through the day before and stamped your passport accordingly – will threaten you that they will send you back to Jordan. On another note to do with the rep make sure you check the dates and days that you have booked a trip, Fiona messed up our trip to Raz Mohammed but we were told that we could go the next Friday, sadly that was the day after we come home!
Our rep Fiona didn't recommend the dive centre onthe beach but a far more expensive one, my husband used the centre on the beach half the price and dive packages to suit where he wanted to go and more to the point when. Taric was brilliant as were all the team there. Don't be put off by the shack appearance of the dive centre - they are a lovely group of people.
All in all it was a good holiday but a week would have probably been better then we could have travelled to another centre.
I personally would give Concorde a miss – nice but not for two weeks.






Value
Location
Value
Check in / front desk









