Stayer for 4 days in Dubai. The hotel experience was excellent. We were greeted with hot towels and orange juice on arrival. The staff were exremely pleasant and helpful. Our breakfast was included which was lovely with a wide variety of choice. There is a pool on the roof top which is lovely and there is a bar by the pool where you can get cocktails and hot snacks. We chose to stay in a central location however if I was going back I would stay in a beach hotel. THere is not much to see in the city and there is a tour bus which you can join at all the major beach hotels that will bring you to the deira city shopping centre fromt here you can get the red tour bus which tours the city. I would definitlely recommend this, the tour is plenty to see the major sights and the beach hotels are much nicer.
No complaints about the hotel or location whatsoever We would just stay id a differenct location if going back and would recommend the same to others.

Very nice hotel, good location and good facilities. Not as "5 star" as some of the other 5 star hotels but still very good value for money. Only drawback we found from the hotel was the difficulty in obtaining a Dubai metered taxi from outside the front lobby, the staff would always attempt to find you a limo taxi with whom they had a contract with. These taxis were often up to 3 times the price of a Dubai taxi!

This is has to be one of the best hotels I have stayed at. Based on the city side of the Creek, its only about a 15 min drive from the airport when there's no traffic. We loved everything about this hotel from checking in, our porter, breakfast, guest concerige to actual checking out. We were upgraded to the executive suite (not sure why but didn't complain) and it had everything in there. We could have slept all day in our room, it was fantastic. All the staff spoke great English and were most helpful with booking our tours.

The breakfast was fantastic with a wide range of all sorts of food from the buffet. You certainly cannot complain there. There was a great pool on the roof although we didn't get to use it due to our time limitations.

Things to watch out for -

1. the tours booked through the hotel have obvisouly been bumped up in price. You will be able to find the same tours (by different operators) for a much cheaper price. It may be worth doing some research on dubai tours and getting an idea for price. We stayed with the hotel tours due to convenience, however, the hotel were more than happy to book other tour operators if thats what we preferred.

2. The breakfast is delicious but can be expensive if not included in your room rates. However, this is a 5* hotel so is probably on par with all other 5* hotels.

3. We managed to get a last minute deal so were very pleased with the price of 170 pounds for 2 nights. This did included breakfast, fresh water and fruit delivered to our room each day and return airport transfer - Worth searching for deals before booking direct.

Overall, a fabulous hotel. We would stay here again.We were a fair distance away from some of the main attractions, ie Mall of Emirates, the Jumeriah Beach, Burj hotel (at least 30 mins in a cab) but cabs are cheap so thats not a concern. However, for some staying on the other side of the creek nearer to those attractions may be more appealing.

Dubai itself is an amazing city. Don't worry about the heat as you hardly ever spend more than 5 mins outside. From about 4pm traffic is an issue and you wil be be bumper to bumper. Allow time to get to places if travelling after this time (at least double the time). We only had 2 days here, you easily need at least 5 days. If you are only doing a stop over then make sure you do the 4 wheel drive on the sand dunes and visit the Mall of Emirates (and possibly go skiing).There are many other malls and markets which would be worth visiting but unfortunately we didn't get a chance.

Very polite staff on all occasions .A credit to the management.

Excellent room service and very clean.

A very relaxing atmosphere throughout the hotel.

Great food----terrific choice--

A great stay and would recommend this hotel to other travellers.