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Burj Al Arab: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 219 reviews
219 Reviews
5.0 of 5 stars
159
4.0 of 5 stars
29
3.0 of 5 stars
15
2.0 of 5 stars
9
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 291 hotels in Dubai
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 202
Description: Striking 28-story All-Suite Hotel housed in unique sail-shaped building overlooking Jumeira Beach. This description is based on information provided by the hotel.
Address:
P.O. Box 74147
Dubai
United Arab Emirates
Check Rates: $2031 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Burj Al Arab

( 15-19 of 219 )
“Amazing”

Burj Al Arab

Jun 20, 2008
6/15 found this review helpful

I have stayed here twice, once in 2002 , and again for the new year of 2006. what a hotel

No complaints here, great value for money, i paid 5700 for 8 nights with BA, and it was worth every penny you get treated like an arab princess, or prince.

We will return again soon,

Decor furnishings staff facilities etc etc ***********++

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barnicleLondon's Summary
Date of Stay: December 2006
Visit was for: Romantic getaway
Member since: June 20, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene
I do not recommend this hotel for:
Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $2,031 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“OTT”

Burj Al Arab

4 of 5 stars
West Midlands UK
Jun 20, 2008
10/14 found this review helpful

We stayed here for 6 days for our wedding anniversary. We've stayed in some top hotels around the world and been treated pretty good but this was a whole other experience. It is definitely a once in a lifetime thing, I'm glad we did it but I wouldn't do it again. We ate at the roof top restaurant and the food was excellent and so was the view. Given the rating of this hotel I didnt find the cost too bad (approx £200 for 3 courses plus cocktails).

The location is great if you want to stay in the immediate area for the sister hotels, Emerates mall and Water park, but we found getting around very stressfull due to the amount of construction traffic congestion and wreckless driving style of taxis.

The butlers buzzed round like annoying flies and it became tedious to have to keep swatting them away. They even let themselves into our room whilst I was in the bath despite have informed us earlier that we would have to buzz them in. It was to bring us flowers and chocs for our anniversary but they wouldn't leave them, they wanted to hand them over personally (I assume to get tips) so they took the gifts away again and came back 20 minutes later making us late for our dinner booking.

My advice would be to stay here for 2 nights, then book yourself into somewhere else in the old part of town for a bit of peace and to soak up more of the culture.

  • This TripAdvisor Member:
    • Liked — architecture
    • Disliked — butlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stooz's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: January 16, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $2,031 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved The Burj........Can't wait to go back!!”

Burj Al Arab

5 of 5 stars
Bangor, United Kingdom
Jun 18, 2008
19/22 found this review helpful

Having only ever had Afternoon Tea at Burj al Arab we promised ourselves we would one day stay here and realised our dream earlier this month.
I know there are lots pf people think this hotel is OTT and Tacky but I didn't feel this at all (Well apart from Skyview Bar)
Arriving by hotels BMW 7 Series I must admit we felt a bit apprehensive about staying here and worried we would be out of our depth but on check in we very quickly dismissed those feelings.
We were taken straight to our suite after being meet by many smiling faces at the entrance and inside the lobby. Receptionist could not have been more friendly, asking us how our flights had been etc. Once inside our suite (212) we had to contain our excitement while we were shown around by our Butler Cliff. He explained all the gadgets to work TV, Curtains, Door etc and I really had to try hard not to look overcome. We were given a complimentary bottle of champagne, bottle of red wine and very posh French Water along with all the Herme's goodies in the bathrooms. I was in heaven! So was hubby, he was even checking that I didn't have more Herme's than him!
After the Butler left our suite we jumped up and down and said to each other "This is the Life" Well it was only for 2 days! We decided to chill out on our first day after travelling for nearly 24 hours so we got showered and changed into our bathrobes and slippers ready to relax for the day.
Later in the afternoon we thought we had better unpack and just after we had finished another Butler came to our suite with a bottle of Dom Perignon Vintage Champers! Wow! What had we done to deserve this, it wasn't as if we stated a Special Occassion or anything. Butler said "Nice bottle of Champagne with Compliments from the Management" As he was pouring it a Front of House Manager called (Jari Neilson, mislaid his card unfortunately) and asked if we were happy with our suite to which we replied "Yes Thank you very much" He then said "I would like to upgrade you to a Two Bedroom Suite which wasn't available when you checked in this morning" My hubby and I looked at each other in astonishment and didn't really know what to say. We very gracefully declined and told said man we were very happy where we were but thanked him so much for the lovely gesture! Yes, we were crazy and if we hadn't unpacked and had been dressed we would have gone like a shot!
We had "Private Dining" which was very good and not overly expensive. Well we had to drink our Dom Perignon!
After a great nights sleep in a very comfy and massive bed (Word of advice, Don't look up! Could have done without that mirror) we had breakfast in Al Iwan where we were to have it for both days. Great Selection of food and we loved the corner booths looking out into the lobby. Staff in there were so friendly and always making sure we had everything we needed.
We then went out for the day (I really didn't want to) and on return smiling faces greeted us from the taxi "Welcome back Mr & Mrs ************* Lovely when they know your name as soon as you arrive! We ate out at Nina in One & Only on our second night and really wish now we had dined at the Burj.
Upon return we were greeted in the same way and our floor consierge informed us a BMW 7 Series would be taking us across to Dar Al Masyaf around 11-30 am next morning. The girl even knew which type of room we had booked at DAM (Unfortunately this did not materialise but will do seperate review on that)
So back to room to pack up to go next day and already were feeling quite sad. We have never stayed in a hotel where the staff were so wonderful. We were made to feel really special and there were much more important guests staying than us.
I just loved the opulence and splendour of the whole place and could very easily get used to it! Well for a while anyway!
On check out the next morning we were feeling a bit deflated and when the bell boys started to wave us off I nearly cried! My hubby kept looking back and saying "Bye Bye Burj! Sad!
Will we return??? Too right we will, just as soon as the Bank Balance allows LOL
Just a little tip, you may take it or you may not but if you decide to have a couple of nights at the Burj Al Arab I suggest you leave them to the end of your trip as after staying there the other hotels have a lot to live up to. In our experience anyway!

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Leaving!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mollydon's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: October 01, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $2,031 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Special”

Burj Al Arab

Jun 12, 2008
5/6 found this review helpful

My wife and I stayed here in September in one of the Panoramic Suites (the one up from the entry level). We stayed three nights and could not fault the hotel or service one bit.

I was a little concerned that the service would be over the top with staff following you about but this simply wasn't the case. Our butler team were excellent. They just seemed to know when you needed a bit of attention and more importantly, when you didn't. We found the experience to be like staying in a small intimate hotel as we could float about without coming across too many people which was really good. We took a couple of bottles of champagne with us and the butler even put those in their fridge and served it as and when we needed it!

My wife loved all the Bvlgari goodies and there were lots of other little extras in the room that we didn't expect. Complimentary bottle of wine, slippers, flip-flops, dates, daily sweet or canapes etc.

The decor? Yes it is different and yes it is opulent. Of course I wouldn't choose to have my house decorated like that but for the hotel it sort of works. Modern Arabic Opulence I suppose is the best way to sum it up. The hotel looks especially good at night.

One night we ate at the restaurant adjacent to the Skyview bar. We were celebrating my wife's birthday and the staff ensured we had the best table and a fantastic chocolate birthday cake, which took two days to finish! The food isn't cheap but then it is never going to be. I had braised Wagyu beef for about £80. It was amazing. If the bitter chocolate souffle is still on the dessert menu, believe it or not, it is a snip at £25!!!

We stayed during ramadan and this was actually a good time to visit. As long as you prepare yourself when out and about during the day as it is a little harder to find food and drink.

In short, we loved the hotel, the service and when we have saved up enough (in a few years time), we will be going back!

  • This TripAdvisor Member:
    • Liked — The iconic design and opulence. We visited Dubai just for this hotel!
    • Disliked — The fake reef system in the fish tanks. A proper aquarium system should be created for the fish.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PsychoWarthog's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: June 12, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $2,031 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Drean Come True”

Burj Al Arab

Jun 8, 2008
2/4 found this review helpful

I recently spent 2 nights at the Burj al Arab and it was everything I had expected it to be. I am someone who loves hotels and I first heard about this one about 5 years ago. I have dreamed of staying there ever since. The rooms are incredible and you have your own butler to help with anything you need. Be sure and either have Afternoon Tea or go for drinks at the Skyview Bar. The view from there is unbelievable. This is a once in a lifetime experience. Do not miss it if you are in the area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy0411's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: August 27, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $2,031 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Burj Al Arab

( 15-19 of 219 )
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