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Burj Al Arab: Traveler Reviews

Call now to book: 866 245 9039 from Destinology
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 227 Reviews
5.0 of 5 stars
163
4.0 of 5 stars
30
3.0 of 5 stars
15
2.0 of 5 stars
9
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 303 hotels in Dubai
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 202
  • Address: P.O. Box 74147 Dubai United Arab Emirates
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Striking 28-story All-Suite Hotel housed in unique sail-shaped building overlooking Jumeira Beach. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $2145 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Burj Al Arab

( 23-27 of 227 )
“Loved The Burj........Can't wait to go back!!”

Burj Al Arab

5 of 5 stars
Bangor, United Kingdom
Jun 18, 2008
19/23 found this review helpful

Having only ever had Afternoon Tea at Burj al Arab we promised ourselves we would one day stay here and realised our dream earlier this month.
I know there are lots pf people think this hotel is OTT and Tacky but I didn't feel this at all (Well apart from Skyview Bar)
Arriving by hotels BMW 7 Series I must admit we felt a bit apprehensive about staying here and worried we would be out of our depth but on check in we very quickly dismissed those feelings.
We were taken straight to our suite after being meet by many smiling faces at the entrance and inside the lobby. Receptionist could not have been more friendly, asking us how our flights had been etc. Once inside our suite (212) we had to contain our excitement while we were shown around by our Butler Cliff. He explained all the gadgets to work TV, Curtains, Door etc and I really had to try hard not to look overcome. We were given a complimentary bottle of champagne, bottle of red wine and very posh French Water along with all the Herme's goodies in the bathrooms. I was in heaven! So was hubby, he was even checking that I didn't have more Herme's than him!
After the Butler left our suite we jumped up and down and said to each other "This is the Life" Well it was only for 2 days! We decided to chill out on our first day after travelling for nearly 24 hours so we got showered and changed into our bathrobes and slippers ready to relax for the day.
Later in the afternoon we thought we had better unpack and just after we had finished another Butler came to our suite with a bottle of Dom Perignon Vintage Champers! Wow! What had we done to deserve this, it wasn't as if we stated a Special Occassion or anything. Butler said "Nice bottle of Champagne with Compliments from the Management" As he was pouring it a Front of House Manager called (Jari Neilson, mislaid his card unfortunately) and asked if we were happy with our suite to which we replied "Yes Thank you very much" He then said "I would like to upgrade you to a Two Bedroom Suite which wasn't available when you checked in this morning" My hubby and I looked at each other in astonishment and didn't really know what to say. We very gracefully declined and told said man we were very happy where we were but thanked him so much for the lovely gesture! Yes, we were crazy and if we hadn't unpacked and had been dressed we would have gone like a shot!
We had "Private Dining" which was very good and not overly expensive. Well we had to drink our Dom Perignon!
After a great nights sleep in a very comfy and massive bed (Word of advice, Don't look up! Could have done without that mirror) we had breakfast in Al Iwan where we were to have it for both days. Great Selection of food and we loved the corner booths looking out into the lobby. Staff in there were so friendly and always making sure we had everything we needed.
We then went out for the day (I really didn't want to) and on return smiling faces greeted us from the taxi "Welcome back Mr & Mrs ************* Lovely when they know your name as soon as you arrive! We ate out at Nina in One & Only on our second night and really wish now we had dined at the Burj.
Upon return we were greeted in the same way and our floor consierge informed us a BMW 7 Series would be taking us across to Dar Al Masyaf around 11-30 am next morning. The girl even knew which type of room we had booked at DAM (Unfortunately this did not materialise but will do seperate review on that)
So back to room to pack up to go next day and already were feeling quite sad. We have never stayed in a hotel where the staff were so wonderful. We were made to feel really special and there were much more important guests staying than us.
I just loved the opulence and splendour of the whole place and could very easily get used to it! Well for a while anyway!
On check out the next morning we were feeling a bit deflated and when the bell boys started to wave us off I nearly cried! My hubby kept looking back and saying "Bye Bye Burj! Sad!
Will we return??? Too right we will, just as soon as the Bank Balance allows LOL
Just a little tip, you may take it or you may not but if you decide to have a couple of nights at the Burj Al Arab I suggest you leave them to the end of your trip as after staying there the other hotels have a lot to live up to. In our experience anyway!

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Leaving!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mollydon's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: October 01, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $2,145 (year-round)
Call now to book: 866 245 9039 from Destinology
“Special”

Burj Al Arab

Jun 12, 2008
5/6 found this review helpful

My wife and I stayed here in September in one of the Panoramic Suites (the one up from the entry level). We stayed three nights and could not fault the hotel or service one bit.

I was a little concerned that the service would be over the top with staff following you about but this simply wasn't the case. Our butler team were excellent. They just seemed to know when you needed a bit of attention and more importantly, when you didn't. We found the experience to be like staying in a small intimate hotel as we could float about without coming across too many people which was really good. We took a couple of bottles of champagne with us and the butler even put those in their fridge and served it as and when we needed it!

My wife loved all the Bvlgari goodies and there were lots of other little extras in the room that we didn't expect. Complimentary bottle of wine, slippers, flip-flops, dates, daily sweet or canapes etc.

The decor? Yes it is different and yes it is opulent. Of course I wouldn't choose to have my house decorated like that but for the hotel it sort of works. Modern Arabic Opulence I suppose is the best way to sum it up. The hotel looks especially good at night.

One night we ate at the restaurant adjacent to the Skyview bar. We were celebrating my wife's birthday and the staff ensured we had the best table and a fantastic chocolate birthday cake, which took two days to finish! The food isn't cheap but then it is never going to be. I had braised Wagyu beef for about £80. It was amazing. If the bitter chocolate souffle is still on the dessert menu, believe it or not, it is a snip at £25!!!

We stayed during ramadan and this was actually a good time to visit. As long as you prepare yourself when out and about during the day as it is a little harder to find food and drink.

In short, we loved the hotel, the service and when we have saved up enough (in a few years time), we will be going back!

  • This TripAdvisor Member:
    • Liked — The iconic design and opulence. We visited Dubai just for this hotel!
    • Disliked — The fake reef system in the fish tanks. A proper aquarium system should be created for the fish.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PsychoWarthog's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: June 12, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $2,145 (year-round)
Call now to book: 866 245 9039 from Destinology
“Drean Come True”

Burj Al Arab

Jun 8, 2008
2/4 found this review helpful

I recently spent 2 nights at the Burj al Arab and it was everything I had expected it to be. I am someone who loves hotels and I first heard about this one about 5 years ago. I have dreamed of staying there ever since. The rooms are incredible and you have your own butler to help with anything you need. Be sure and either have Afternoon Tea or go for drinks at the Skyview Bar. The view from there is unbelievable. This is a once in a lifetime experience. Do not miss it if you are in the area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy0411's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: August 27, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $2,145 (year-round)
Call now to book: 866 245 9039 from Destinology
“Perfect luxury and absolutely charming”

Burj Al Arab

5 of 5 stars
London, United Kingdom
May 27, 2008
14/15 found this review helpful

The Burj is an amazing looking hotel, located on its own little island in the Arabian Gulf. It is very close to the Emirates Mall and well located to visit Butta Mall and the marina. Although the Burj stands alone, all the Jumeirah properties are connected and as a Burj guest you can visit any of the properties for any reason quite easily via buggy. However, if you are staying at a Jumeirah property but are not a guest of the Burj it is much harder to visit the Burj unless you have a reservation. Even as a guest your name and suite number is always checked before you enter the bridge to ensure that only guests get through.

We have visited the Burj countless times, but this was only the third time that we have stayed. We arranged for a transfer which was absolutely faultless. As usual we were presented with a gleaming car readied with chilled bottled water, cold towels and I was presented with a beautiful bouquet of roses. The driver was very pleasant, ensuring that the AC was set nicely for us, and happy to let us listen to the radio instead of their selection of CDs. When asked a question he answered knowledgably and would only go into a long conversation if we pursue a topic – he, as they all are, was perfectly polite.

Arriving at the Burj came with the usual grandeur of being able to by-pass the queue of taxis waiting to enter the bridge, and doorman fussing to help us out of the car. As usual we were met by one of the hotel front-of-house staff and presented with sweet dates and a cold towel, then whisked straight up to our suite. The lobby of the Burj never fails to impress with stunning decorations, clever fountains and aquariums – we are always amazed by the colours of the floors graduating into each other. It’s simply stunning.

We have stayed in a deluxe suite twice and a panoramic suite once. The finish of the suites are all of the same standard; really the only thing that differs is the size of the suite, the views and the amount of Hermes products that you get.

The solid wooden suite door opens onto a beautiful marble hallway leading to the living area and a stunning winding staircase to the bedroom. The entire suite is lavishly decorated with rich colours and lots of gold trim. It sounds tacky but in fact beautifully matches the character of the hotel and the region. The living area comprises of many sofas and seating areas with a very large TV and entertainment system, a dinning area, a fully stocked bar area complete with bar stools, a study area with laptop, printer and stationary all ready for use. In addition there is a wc and an extremely large under-stairs storage area.

Upstairs there is a massive bathroom with his and hers sinks, a huge spa bath and massive shower! In addition full size Hermes products are also provided as well as an array of other useful things, such as toothbrushes, shaving kits, hair combs. The dressing area is well lit with large mirrors and ample wardrobe space. The bedroom is beautiful with amazing views. And at night, the turndown service leaves a little gift such as La Prairie creams or yummy little chocolates.

The technology in the suite is pretty impressive with the TV remote controlling everything including the curtains and door access! The TV provides a video entry system and you can even open the door via the phone if you’re sitting on the toilet!

Our butler Rio had looked after us on a previous stay so was already aware of our quirks of liking specific pillows, non-fat milk etc and had already prepared everything, which made our suite extra homely. All butlers are perfectly polite and cannot do enough to ensure that you are comfortable and enjoying your stay. Each floor also has a floor manager who works in tandem with the butler to ensure that your stay in going smoothly. All staff around the hotel seem to know your name and will always greet you with a smile. You can approach any one of them for any reason and the query/problem will always be sorted without any fuss.

During this visit, my husband and I celebrated our wedding anniversary. Has we have spent our honeymoon and our last anniversary at the Burj now, the butlers pulled out all the stops presenting us with another bouquet of flowers, and lovely card and a delicious ‘congratulations’ cake for breakfast. In the evening our bed was covered in rose petals and long stem roses and we were present with a beautiful cotton (the traditional gift for a second anniversary) ‘congratulations’ blanket. The thoughtfulness never ceases to amaze us.

The food at the Burj is amazing! There are so many restaurants to choose from for any meal, but in particular we love the breakfast buffet at Bab al Yam by the pool; we tend to have lunch again by the pool or on the beach - would highly recommend trying the wagu burger at the pool or on the beach. Although it is expensive, it is absolutely gorgeous! Also, dinner is at either Al Muntaha or Al Mahara is an experience - though maybe a little over the top. Marina at Jumeirah Beach Hotel and Al Hambra at Al Qsar are also extremely good. Room service is also fab! The menu selection is quite large and is always delicious. In addition, every afternoon a selection of canapés and alcoholics drinks were offered in our suite.

The pool service is fantastic. Nothing is ever too much and towels, bottled water, ice, cold towels and water sprays are always provided without fail. Ice and water is toped up every hour or so, and every couple of hours ice cold fruit shots are also given to everyone. The pool is manned by a life guard and staff are always wondering around and happy to serve to drinks either at the pool side or at the pool bar.

Service at the beach is just as good, but ice and water comes round more often – I guess because the comfort of your air-conditioned suite isn’t as close by. The sea is beautifully clear and lovely and warm with cute little fish swimming in the shallow water. You can walk the entire stretch of beach allocated to the Jumeirah properties and there are life guards located every few meters.

As this hotel is a massive tourist attraction, early afternoons and evenings are busy in the hotel with people coming to visit. There are however lots of staff on hand to keep tourists away from guests, but it is a little annoying when you can’t get through the crowd posing for photos at the water fountain. However, once you get to the lift and up to your floor, tranquility is quickly restored.

Overall this is a stunning hotel and my absolute favourite of all those I have ever visited across the world. The hotel deserves its 7 star reputation. It provides absolute luxury – the level of thought that goes into ensuring that we had the most perfect stay is amazing, but it isn’t stuffy and not overwhelming. Staff beckon to your every call if you want them too, or they will simply leave you to enjoy yourself while working discreetly to add little magic touches to make your stay even more surprising and even better than the day before. Everyone should enjoy this little piece of this luxury at least once and I would highly recommend a stay – you will not be disappointed!

  • This TripAdvisor Member:
    • Liked — The beautiful suite being bigger then my house
    • Disliked — Spa bath a little noisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selinaz's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: September 22, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $2,145 (year-round)
Call now to book: 866 245 9039 from Destinology
“Afternoon Tea.. at the Burj Al Arab... 7 Star..”

Burj Al Arab

May 21, 2008
6/9 found this review helpful

I didn't actually stay in the hotel, but really wanted to experience the 7 star hotel life style for an afternoon whilst in Dubai . So decided to book afternoon tea prior to our arrival in Dubai.

On arrival at the hotel guest centre our details were check and the taxi was allowed to proceed to the main entrance, where we were greeted by hotel staff and shown to the lobby bar. \

The hotel is just fantastic, it is totally over the top, but that’s what I expect from a 7 star hotel.

Afternoon tea was actually a 7 course tea, served with Champagne, Sandwiches, Beef Wellington, Sorbet, Tea/coffee/hot chocolate (get to choose from a verity of different teas and coffees) Scones, Cakes and Sweets. It cost about 60 or 60 pounds each but was well worth the money, just for the experience.

So if you have not quite got the money to stay here for the night then book afternoon tea just to see the hotel, really is worth the money. Fantastic.. A day I’ll never forget.

  • This TripAdvisor Member:
    • Liked — Just wonderful
    • Disliked — Not being able to afford to stay.....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelaThompson's Summary
Date of Stay: May 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: January 09, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $2,145 (year-round)
Call now to book: 866 245 9039 from Destinology

Reviews of Burj Al Arab

( 23-27 of 227 )
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