I booked with Qantas holidays Australia over the phone. I stayed for 5 nights, & had a wonderful stay at Traders. All of the hotel staff were courteous, whenever I encountered them. The variety of food at the breakfast buffet was wonderful. I had lunch one day, & it was also lovely. The prices were comparable to other places I ate. The room I had was not large, but it was very nice. the bed was comfortable, which was the main thing. The only thing I wasn't happy with, were the pillows; they were feather, & too soft for my liking. I had to use 4, so it was lucky I was the only occupant. The bathroom was lovely, & facilities were excellent. The pool was beautiful, & the hot spa was also wonderful! I also had a neck, head & back massage one day. A very relaxing experience. All in all a great stay.
I would return to, & definately recomend, the Traders Singapore.

Considering that "Trader's" belongs to Shangri-La we were very disappointed for the following reasons:

Slow and inefficient check-in. We were given registration cards with a wrong address in the case of my husband, a completely wrong name for me. I was told that it was in their database. We had never stayed at Trader's in SIN ever before. The guy was insistent we should sign the registration with false details.

It took 30 mins to find a room for us although it had been pre-booked 2 months before.

We had booked a luxury room. It was tiny. Too tiny for 2 people. I'm still trying to work out where they had hidden the luxury. Wall paper looked grubby and worn.

Bathroom was basic. Bath mat was wet and not fresh when we arrived.
Breakfast was o.k. and good selection, pastries were not of high quality. I could not get a soft boiled egg - hard one or nothing. Poached egg was not available either.

Overall impression was that of a transit hotel. Location was convenient. I would not stay at Trader's if I had the choice. We chose to stay there as Singapore hotels were pretty full for our period of stay and our hotel of choice was fully booked.

Great location just a couple of blocks off Orchard Road - the premier shopping street in Singapore. You can walk or take the hotel shuttle to the Orchard subway/train (MRT) station, and cabs are readily available. My hotel room was a little small, but it was very comfortable and clean. The gym is excellent, and there is a pool just outside the weight and cardio room. The food at the hotel was great (I had the breakfast buffet every morning), but there are also plenty of choices nearby. The Tanglin mall is attached to the hotel, and you can shop, buy groceries or dine up until around 9-10 pm. Also, the botanical gardens are nearby, and I found them to be an excellent and safe place to jog - even after dark.

I stayed in this hotel for 9 days. The room was a bit small, but all I needed was a place to sleep, as I was in Singapore for work. It is a short walk from Orchard Road, and in a quiet neighborhood. I hate noisy hotels, as I am a light sleeper, and this one was fine.

Tha housekeeper had a problem counting towels and washcloths. A few days, I had no washcloths, and one day the towel was not replaced. But they were quick to provide them when asked.

The items in the hotel gift shop were not extravagant, but the prices were decent, and the young lady that works there is most pleasant, and eager to assist.

The hotel breakfast, while good, is rather expensive at 30 Singapore dollars. So I went to the Tanglin Mall (attached to the hotel) and purchased cereal, milk, and yogurt for most of my breakfasts, which I kept in the small fridge. A few mornings I walked around the corner to the McDonalds, also in the Tanglin Mall. A few dinners were at Spageddies, also in the mall. I love their pasta, and nice large salads, so I usually visit a Spageddies at least once during my Singapore trips.

One thing that always dissapoints is the hotel internet charges in Singapore. For an island that prides iteslf on being high tech, and internet friendly, 25+ Singapore dollars a day is outrageous. So I kept it down to one hour a day at $9.63 Singapore. Still a ripoff for something that should be free.

Taxis were abundant, and I never had to wait more than 2-3 minutes during the busiest times. I reserved a taxi for my 4:30 AM departure to the airport (extra fee), but that was not necessary, as there were at least 3 taxis waiting.

All in all, I will stay there again on my next visit in 4-6 months, unless the company chooses another hotel.