Service was perfect...Room (corner suite) and view (Hong Harbor) incredible. Meals exceptional. Restaurants...wow....and the pool...well, it too is unbelievable. I don't have enough superlatives.
I've stayed at all the top tier hotels in Hong Kong. This is the best.
I'll take this over either Mandarin anyday.

I think I can make this relatively brief because there are no words to describe the experience this hotel provides. They go above and beyond every other hotel we have stayed at in the Four Seasons chain (16) and we obviously love the chain. I considered staying at the Peninsula and visited and was very happy with the 4S choice. I liked the location much better, much fresher, and cleaner. You are attached to a very upscale mall, the airport express and all transportation options are steps away. Caprice was amazing and the staff went above and beyond all expectations. The spa is an experience not to be missed with treatment rooms overlooking the harbor. We had a 38th floor corner suite with harbour views, even from the tub. It was hard to leave for dinner when we went back to change, it was so beautiful. Hong Kong is a gorgeous city with so much to do. We slept with our curtains open b/c it was so beautiful at night and we were so excited to get up and explore every day. I dream of returning.

We stayed at the Four Seasons for 2 nights en route from London to Perth. We were quite nervous about travelling with our 7 month old son for the first time and about how we would be received with a baby in an upmarket hotel. We needn't have worried! The staff at the Four Seasons were amazing and made our stay absolutely wonderful. The cot that was provided for our baby came complete with blue bumpers as he is a boy, a baby bath with complimentary Johnson's baby toiletries, nappies in the correct size and even a toy for him to play with. The staff were so welcoming and made such a fuss over our son. Our room was beautiful, we were upgraded to a Harbour View room which was fantastic and we ate in the Lounge both evenings and were warmly welcomed - the staff remembered our names from the first night and were fantastic with our son. Everything about this hotel was amazing, I would recommend it to everyone! The location is perfect, the concierge were very knowledgable and so helpful, the rooms are beautiful and every detail has been thought of. I can't wait to go back!

We are seasoned travellers, fortunate to be able to experience high end standards and can be considered high maintenance.

This hotel is simply outstanding. We stayed there for 10 days in February 2008 and found nothing other than perfection. Amazing rooms, public areas, swimming pool, spa, location, shops, food.

Above all else, the staff are incredible.

Not only does this hotel surpass the standards of the Peninsula and Mandarin Oriental (which are trading on their legacy / heritage rather than current service offering), but it is a contender for the greatest city hotel in the world.

It's perfect.