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The Westin Beijing Financial Street: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 63 Reviews
5.0 of 5 stars
32
4.0 of 5 stars
21
3.0 of 5 stars
3
2.0 of 5 stars
7
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#13 of 1,079 hotels in Beijing
Show Hotel DetailsHide Hotel Details
  • Rooms: 486
  • Address: 9B Financial Street, Xicheng District Beijing 100032 China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Westin Beijing, Financial Street is centrally located just minutes from The Forbidden City and Tiananmen Square. The hotel reflect all that... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $228 (CNY1559) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Westin Beijing Financial Street

( 11-15 of 63 )
“Beatiful hotel, but they messed up our booking!”

The Westin Beijing Financial Street

May 9, 2008

We spent 6 nights in a two bedroom apartment in the residence side of the hotel. We had a very messy start, because we booked the apartment though www.servicedapartmentsasia.com and our reservation stated that the use of the 'bussiness lounge' was included in our rate. We arrived early in the morning from a night train trip from Xian, very tired and dying to have a nice breakfast. While we were having dinner at the 'bussiness lounge', we were told that this was not included in our rate and that we would be charged 400Y per day. After a long discussion with the manager (which wasn't completed until the following day) we were told that the website we had booked with had made a mistake and that we couldn't use the bussiness lounge unless we paid 400Y extra per day. For the 6 nights we were there, we could use the 'residents lounge' for breakfast which had a very very small selection of breakfast items, nothing to do with the bussiness lounge. I found it disappointing that our trip started that way and that we weren't offered the free use of the 'bussiness lounge' as stated in our reservation.
Apart from that, great apartment, we loved the decoration of the hotel and the atmosphere was fantastic. We had dinner a couple of times at 'senses' and found the buffet of a high standard. Ann Marie was very kind and made her best to make us feel welcome.
But I have to say that the best part was the Spa...Since my husband is a therapist, we have been to many different spas around the world, cheap and very expensive. Westin's spa definetly had the best decoration, service and atmosphere we had experienced, it was amazing, don't give it a miss!
I would definetely go back, but confirming my booking first!

  • This TripAdvisor Member:
    • Liked — the spa and the pool
    • Disliked — front desk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quijanotango's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: November 14, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Spa
Was this review helpful? Yes No
Management Response
Westin_Beijing_FS, Online Marketing Manager
(Management representative)
May 19, 2008
Dear guest, we are sorry to learn your flawed booking experience which might be caused by the miscommunication of some 3rd-party website. Your comments are essential for our future improvement and we will definitely work to improve for the future. Your encouraging compliments for our facility and associates have delivered to our team. As always, thank you very much for your time and review about us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good Business Person's Hotel”

The Westin Beijing Financial Street

May 8, 2008

We spent 4 nights at the Beijing Westin Hotel in April 2008 as part of a China Cruise/ Tour. We found the hotel staff to be exceptionally helpful. The hotel for the most part was spotless except for the carpet in our room, which was very stained. Overall the service was very good The Italian restaurant was great. The breakfast buffet was superb, however, because we were part of a tour group we were required to sit out in the "hallway" with folding tables and stackable chairs (this was a big turn off since we were treated differently than the other guests). Service in the "hallway" was lacking.....we had to "chase" the wait staff to get a cup of coffee or tea (or refills). The swimming pool was tremendous, as was the steam rooms and staff therein. Although our stay was pleasant we would probably opt for another, more luxurious hotel, when we return to Beijing. As I indicated it's a good business persons hotel.

  • This TripAdvisor Member:
    • Liked — The hotel staff service & pool.
    • Disliked — Service at the breakfast buffet.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virgin Island Traveler's Summary
Date of Stay: April 2008
Traveled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
Westin_Beijing_FS, Online Marketing Manager
(Management representative)
May 19, 2008
Thank you very much for your comments which gave us good reminders on some points we need to improved. We periodically clean our guestroom carpets and spot clean when in need. We will make some necessary adjustments to improve. You review has been reviewed with our restaurant service team and management. We will definitely make efforts to enhance the guest’s breakfast experience in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful hotel, wonderful staff!”

The Westin Beijing Financial Street

5 of 5 stars
Greenville, SC
Apr 29, 2008
1/1 found this review helpful

My husband and I just returned from a 6 night stay at the Westin. The hotel is new, absolutely beautiful, and has the most helpful, gracious staff we've met in years. Every staff member went out of his or her way to make us feel welcomed. Since my husband is a Platinum Starwood member, we were upgraded to a Renewal Suite and were able to use the club level lounge, which has a great breakfast and happy hour buffet. We had a wonderful stay here. We absolutely recommend this hotel.

  • This TripAdvisor Member:
    • Liked — Helpful, friendly staff; beautiful room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
myrasq21's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: January 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Management Response
Westin_Beijing_FS, Online Marketing Manager
(Management representative)
May 4, 2008
Thank you very much for your time and very encouraging review about us.

We are very passionate to make sure our guests feel renewal during their stay with us. This is how you should feel.

And we will definitely distribute your encouragment to our teams to carry on their excellent work.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A wonderful hotel”

The Westin Beijing Financial Street

Apr 17, 2008
3/3 found this review helpful

A wonderful hotel for business travelers.

I have stayed there for 3 nights and attended a meeting held there.

The hotel is centrally located in the Financial Street of Beijing, known as the “Wall Street” in China. It will only take 1 minutes walk to get to China’s “Regulatory Commissions” for banking, insurance and securities. This is especially convenient for people like me whose business is finance related. And cabs took 15 minutes to get me to the National theatre which is just next to Tiananmen Square.

And I just noticed some giant finance companies are just located around the hotel, like Citi, GS and JP Morgan. The shortcoming for this is you can not easily get cabs in the rush hours in front of hotel.

The room is great and well equipped. I personally like the huge Westin “Heavenly Bed” and the so-called rainforest shower. The most important point is the whole hotel is covered by wireless internet broadband, and it is free. I can easily go to surf internet when I was in a meeting and the wifi signal is strong in the venue.

Staff is very friendly and their English is adequate. Every evening they have a ceremony down in the lobby showing some candle lightening up and Taiji show. However, the main corridor of the lobby is under construction and I suppose the ceremony should be better with a nice corridor.

We used buffet in the restaurant in the 1st floor and found it is very busy in lunch time. We have to wait for a while to be seated when we tried to have a quick lunch there. Honestly, the food presented is among the best ones I have seen in Beijing. Staff in restaurant was very proactive and they even taught me some pronunciations in Chinese.

Overall, Westin Beijing Financial Street is one of the best hotels in town with no doubts, especially for business travelers. I will definitely recommendate it.

  • This TripAdvisor Member:
    • Liked — Excellent Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuckyLover's Summary
Date of Stay: March 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: April 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Families with young children
I selected this hotel as a top choice for:
Business meeting / Event, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Management Response
Westin_Beijing_FS, Online Marketing Manager
(Management representative)
Apr 18, 2008
Thank you very much for your time and positive comments about us.

Your feedback will be deliverd to our team, especially our restaurant service team to to make them motivated and keep the good work.

In addtion, as for your easy information, the decration in our lobby hall will be finished at late April. We are expecting the renovated lobby together with you.

Thank you again and we look forward to welcoming you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Residence rooms are the way to go”

The Westin Beijing Financial Street

Mar 17, 2008
3/3 found this review helpful

My husband and I used Starwoods points (11,500) to book a Westin Room for the second part of our stay in Bejing-March 11-16th. When we got to the hotel it was booked so they upgraded us to a two bedroom apartment in the Residence Tower. The apartment was fantastic in it's layout. We really enjoyed having the kitchen so we could stock it with drinks and snacks and breakfast items. The only down side to the kitchen was it seemed to have a strange odor so we had to keep the door closed when we weren't using it. It also was not fully stocked with dishes/utensils, etc. There were glasses but we had to request bowls/silverware. We did not cook anything but if we needed to we would have requested cooking ware also.

It was really nice to be able to read in a real chair and sit on a real sofa instead of a bed to watch TV. There were actually three TV's - one in each bedroom and one in the living area. The only problem I had with the facility was I could not get a feather pillow and I found the pillow they had to be too bulking for me. I ended up using one off the sofa to sleep on.

We found the staff to be very friendly and attentive. English was satisfactory and if they did not understand your question they were quick to get help from another employee.

We thought the food in Prego, the Italian restuarant was excellent. I had the lasagna and was very satisfied with it.

We also ate the breakfast buffet one morning when we had a long day planned. All of the food was excellent, the fresh squeezed juices were expecially nice.

We ate one ala carte meal at the same restaurant, not wanting the buffet that evening. My husband ordered the Wonton Soup and when it came we discovered the Wonton's had shrimp in them. When I tasted the broth it tasted like seafood so I said he better slice open one of the Wonton's since he is allergic to shellfish. Sure enough it had shrimp in it - this was not noted on the menu so I would recommend if you have any allergies - ask to make sure there is not any in the dish you ordered.

I used the ladies facilities by the swimming pool (and the pool). The jacuzzi had a very nice area where you could put your feet directly over some jets - nice after a long day of walking. The sauna and steam room were also refreshing. However one of the days the jacuzzi was cold instead of hot so I didn't use it.

I used the Spa on the last evening to get a 90 minute Chinese Massage. The spa rooms are incredible - they have a private dressing room with an individual shower/steam room combination that has colored lights that rotate through the color spectrum. The therapist I had was very good although I did note a slight odor on her breath, probably due to a different food diet. I also had to ask her to use more oil/lotion since it did not seem to be moisturizing my skin very well and there was some friction when she was doing my hands. Note - they will ask you if you want a man or a woman so definately speak up if you have a preference.

We had drinks in the lounge and they did a very good job with service and had entertainment - singers and a piano player. The lounge was busy during the week but quiet on the weekend. Definately more focused on the business traveler.

We used the hotel "limo" for our transfer back to the airport on our day of departure. It was a very nice Mercedes and you definately felt luxurious riding in it.

The hotel was not convient to walk to any of the tourist sites but taxis were very inexpensive. It also made it nice that it was very quiet every night due to the location.

I would definately recommend the hotel for business/pleasure combination.

  • This TripAdvisor Member:
    • Liked — High quality facility - rooms, restaurant, business center (computer access)
    • Disliked — Location was further away from tourist sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SueTexas's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: March 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Westin Beijing Financial Street

( 11-15 of 63 )
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The Westin Beijing Financial Street Also Known As

Address: 9B Financial Street, Xicheng District, Beijing 100032, China