My husband and I stayed at this hotel for 4 nights at the start of our trip to China, and one night prior to leaving. We chose the Holiday Inn Central Plaza after studying Trip Advisor. The hotel rooms were well furnished, spotless, with fairly comfortable beds. Two bottles of water, and usually 2 pices of fruit were complimentary daily. We had several meals at the main restaurant, the buffet choice was comprehensive and tasty, but did seem a little expensive. One night we chose from the menu but we were both disappointed with the quality
We had the perfectly adequate 'Two egg' room service breakfast (coffee extra) several times, the cost was reasonable, and the eggs were usually still hot on arrival. The location of the hotel was OK, we found it very interesting going for walks to check out the neighbourhood. There is a nice bakery a short walk to the left of the hotel, bottled water/soft drinks were very cheap locally (approx 100yds to right). Taxis were very easy to find, and we were only turned down once one evening. The hotel was well staffed, they were very polite, and most had a reasonable command of English.
We had read many positive comments about Storm, we were pleased when he introduced himself to us on our second day, and asked how he could help. The next day he arranged a Pedicab ride from the hotel to the Hutong to finish with Peking Duck lunch. That evening he arranged tickets for the excellent Acrobatic Show. When we returned to the hotel for the second time he arranged a driver to meet us at the airport, and detour via the Olympic Stadiums which we had wanted to see.
Storm really went up in our estimation when he took time out of his busy day to accompany us to catch a train to Zhengzhou. It was a huge relief to have him guide us through the massive Beijing West Station. When we discovered we had been booked on the slow instead of the fast train he managed to find 2 people to exchange trains with us! Lastly he helped us onto the train and made sure we were able to sit together. We just feel so grateful to him for all his help. There is a world of difference between someone who says "have a nice day" and Storm, who takes the extra trouble and time to make sure it is.
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