My family (wife, 3 kids, in-laws) spent four nights in a 3BR apartment at the Ascott in Beijing. The room was decent, although clearly fraying around the edges with worn carpet. The room is in need of updating.
Quite inexcusably, we were put in a 3BR apartment in a wing of the hotel where the other apts. were being renovated. So during the day we had workmen walking up and down the halls and we returned each day to the smell of fresh paint in the area.
The biggest problem is that the service is not up to par. For example, when we checked in, we only had 4 sets of towels in a 3 BR apartment that sleeps at least 6 people. Not sure if they think you're going to take turns or something. When we asked for more towels, they brought two sets up and asked us to sign for them (never had that happen in a hotel). When we asked for some additional sets (we like to have extras on hand), both on-duty housekeepers came up and told us we more than enough towels and that we could exchange towels, not get additional sets. At one point, they accused us of wanting to steal the towels.
After engaging the front desk, we finally got a few extra sets of towels, but it clearly wasn't worth the hassle. We had other minor problems throughout the stay. While we enjoyed the extra space, the kitchen and laundry facilities and the price was relatively inexpensive, in some ways it was more hassle than it was worth.
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