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Grand Hyatt Beijing: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 143 reviews
143 Reviews
5.0 of 5 stars
106
4.0 of 5 stars
23
3.0 of 5 stars
9
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 1,039 hotels in Beijing
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 825
Description: Grand Hyatt Beijing is minutes' walking distance from Tiananmen Square and the Forbidden City. It is located within Beijing Oriental Plaza - the... This description is based on information provided by the hotel.
Address:
1 E Chang An Ave
Beijing 100738
China
Check Rates: $311 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Grand Hyatt Beijing

( 11-15 of 143 )
“Bad service and small standard rooms”

Grand Hyatt Beijing

Jun 29, 2008
0/1 found this review helpful

Perhaps my expectations were too high since this was the first time i stayed at a Grand Hyatt. At first, me and my wife arrived around midnight with a taxi and there was no one to pick up our luggage so we had to go in and call the bell boy. Then we had to wait 10 minutes to check in and there was just two girls working in the reception that time which was very strange since this is supposed to be a 5-star property. We finally checked in and got a really small and boring room, it must have been a standard room due to its size.

The breakfast is rather boring and the spaces quite noisy so if you want to relax and enjoy a quiet breakfast you are in the wrong place.

Putting together this with the general low service level i really do not recommend this hotel beacuse i'm sure you can get much better standards for the same money. Actually the best thing was the complimentary shoe polish and that tells quite much about our stay.

  • This TripAdvisor Member:
    • Liked — The complimentary shoe polish
    • Disliked — service and small rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caetanomi's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: August 27, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $311 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Far exceeded my expectations!”

Grand Hyatt Beijing

5 of 5 stars
san francisco
Jun 23, 2008

Grand Hyatt Bejing really exceeded my expectations and I'm really picky about my hotels. I usually like to stay in 5 star hotels like Four Seasons, and I have to say, Grand Hyatt Bejing was superb! Every aspect of this hotel was top notch! We stayed in a Club Level Grand Deluxe 2 bedroom and was perfect for our family. It was spacious, nicely appointed, the beds were comfortable, Club level concierge service was great, and the pool was simply wonderful to relax in after all day tours. The pool is a bit Las Vegas looking and seemed a bit out of place in China. But, it sure was fun cause we hung out at the jacuzzi every night. The location was perfect. Because Oriental Plaza mall was right below, and Wangfujing was around the corner, we didn't feel trapped at the hotel. We were able to easily cruise through the mall and walk the streets. I wouldn't think of staying anywhere else when I return to Beijing!

We stayed for 4 nights, and booked private tours through the Grand Hyatt. The tour guides spoke very good english and were very knowledgeable. Maggie, our tour guide for the Badaling Great Wall Tour climb the steep steps with us. As the steps became steeper, my 78 year old father was not able to keep up. She stayed behind with him to keep him company. He had such a good time chatting with her that he didn't even feel left out not climbing up the towers.

Be sure to book the City tour which includes Tianamen Square, Forbiddeen City, Temple of Heaven, and the Llama Temple. On a separate tour, don't miss the Summer Palace. The rickshaw tour through the Hutong area was fun too.

  • This TripAdvisor Member:
    • Liked — great rooms, pool, and location
    • Disliked — have to pay for internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familytravelors's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Age group: 35-49
Member since: June 23, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $311 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best hotel in beijing!!!! By a long shot”

Grand Hyatt Beijing

Jun 13, 2008
1/1 found this review helpful

My family and I stayed at the Grand Hyatt Beijing in December of 2007. WOW! The building is magnificent. My parents were upgraded to a Grand Delux King with two rooms and a kitchenette. This was a surprise and a great way to start off. The rooms were spotless, and the beds were comfortable. The Hyatt Pool is probably the most spectacular indoor hotel pool in the world ( not as good a view as the Park Hyatt Tokyo) but worth a visit no matter what. The palm trees create an oasis right in the middle of a smoggy city. The Hotel is above a huge mall which is really convenient (some ice cream is great after a long day of sightseeing). In addition, there is a wonderful food court called Mega Bite which was an experience because it didn't compare to anything in America. In addition, Wang Fu Jing shopping street is around the corner where the flagship Beijing Olympic store is located. Tian An Men Square and The Forbidden City are also extremely close by. The Buffet Breakfeat was delicious and rivaled any 5 star hotel buffet with a blend of Chinese and American food. Overall, this hotel is for everybody and has a modern and elegant feel with zero flaws.

  • This TripAdvisor Member:
    • Liked — Location, Price
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jetblue09's Summary
Date of Stay: December 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 18-24
Member since: January 01, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $311 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Truely is Grand!”

Grand Hyatt Beijing

5 of 5 stars
Emmaus, PA
Jun 8, 2008

The Grand Hyatt in Beijing was absolutely delightful. The location is great not too far from Tienanmen and on top of a mall which has a ton of restaurants and a metro stop. The breakfast is a great mix of eastern and western. It is a bit pricey however. The pool is the most amazing indoor pool I have ever seen. It even has a fake sky so you feel you are outside.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandita's Summary
Date of Stay: July 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 18-24
Member since: April 01, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
Was this review helpful? Yes No
Check Rates
Average price*: $311 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel in a great city”

Grand Hyatt Beijing

Jun 7, 2008

The Grand Hyatt Beijing is a great choice in Beijing.

Location - Central location next to a pedestrian mall with access to great "street food". Easy walk to Tiananmen Square and the Forbidden City.

Rooms - the hotel is new and the rooms are very clean and well appointed. I was upgraded to a suite that included a kitchen. This would be a great option for a family. The room was very quiet with no street or next door noise.

Food - Lots of options for restaurants with a great mix from traditional Chinese, Japanese, or Italian. Plenty of options to keep everyone happy.

Other - The business center was fantastic. Plenty of computers and several conference rooms for use. Printing is expensive, but not outrageous. The staff was exceptional, very helpful, knowledgeable, and attentive. The pool was beautiful, though I did not have time to enjoy. Gym was clean and had plenty of useful equipment.

The Hyatt staff was great! Willing to assist with any need or issue. I not stay anywhere else in Beijing.

  • This TripAdvisor Member:
    • Liked — Location, staff, and rooms
    • Disliked — None
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OleMissTraveler's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: June 07, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $311 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Grand Hyatt Beijing

( 11-15 of 143 )
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Grand Hyatt Beijing Also Known As

Address: 1 E Chang An Ave, Beijing 100738, China