Room is just average, quite small, the workmanship is rather poor, bathroom is small too. The interior furnishing is certainly not as good as the Grand Hyatt in Tokyo, Hong Kong, or Jakarta that I frequented. Service is acceptable but nothing spectacular.

However, the location is good, right at the heart of Beijing, with a grand shopping mall below, close to Tiananmen and Wang Fujing. And the interior swimming pool is really pretty; that is the highlight of this hotel. I will also recommend the restaurant "Made in China" in the lobby.

Fantastic hotel, perfect service, great rooms, very clean, which doesn't go without saying in China. It's in walking distance of the forbidden city and when you want to go further, you simply call a cab. It comes at a price, but this is the perfect hotel if you are unfamiliar wit the local customs. e would ABSOLUTELY recommend it to anyone!

The best thing about this hotel is its location, being a comfortable walk to the Forbidden City and Tianamen square. The accommodations are up to the standard one would expect from a Grand Hyatt and the service is very good. They even have a chap (not the main doorman) who stands in the windy vestible to the below floor shoping mall and opens the door as you approach.
Nearby shoping offers everything you could want and the concierge desk is happy to point you in the direction of various markets as well as organising appropriate transport.
While we were there my husband had to see a doctor and one of the staff actually accompanied him across the street to the hospital and ensured he was seen very quickly without any problems re the language barrier.
We were also pleasantly surprised at the cost of eating in the hotel the couple of evenings we were too tired to go out. It certainly isn't cheap by Chinese standards but in comparison to similar hotels in Australia it was quite reasonable.
We felt the rooms were a comfortable size and I was glad I didn't take the upgrade to the club/executive level. My only problem was that my husband checked in and signed off on a rate that was more than that I had booked. Fortunately I had a hard copy of the booking confirmation and the manager was very co-operative in ammending the rate to the one I had booked.
It is probably also worth noting that Westerners tend to be targeted for minor scams by various individuals who hang around outside the hotel e.g. the struggling university student who wanted to take us to his "professors'" studio to look at his artwork..... the same artwork that abounds in all the markets! Of course these scams are not confined to the Hyatt and it is just something to be aware of in Beijing.

I stayed here for 3 nights on a business trip, and it was a nearly flawless visit.

The room was clean, odor-free and stocked with nearly everything I wanted. It did not have real coffee, but I was in China so I drank tea.

The swimming pool and gym are amazing. The reception area is lovely, and the staff are superb.

The location is great, next to the shopping area of Wangfujing, and in walking distance to Tiananmen square.

I didn't take any meals in the hotel itself, preferring local joints for dinner and the Starbucks nearby for breakfast. There is a restaurant just behind the hotel near the car-park entrance called "East Family". Highly recommended.

I would go back in a heartbeat.