This was my second stay in thishotel while on a tour of China.
The facility is really lovely and the rooms are quite nice. As with many hotels in China, the level of English fluency is fairly thin: fine when they are first talking to you (as at chekc-in) and can speak in the standard phrases, but lost once you start asking questions. Your best bet is to keep your eyes and ears open for the ONE really good English speaker on duty at the moment -- and there usually is ONE -- and try to get him or her to handle your request.
This chain is Japanese-owned, and that is apparent to a Western sensibility in small ways. You may find that a plus or a minus.
The breakfast buffet is quite good. The business center staff was very helpful and competent. Porters and door attendants polite and attentive.
The staff was very helpful when I wanted to buy a bottle of wine as a gift for someone in my group: they let me purchase it from the Western restaurant in the hotel, even though it was not yet opened for the day.
I'm not that crazy about the location, as i like to walk around the neighborhood a bit when I'm in a city, and it doesn't feel that central. On two sides, it is hemmed in by huge elevated highways, so your walking choices are limited. though our guide claimed there was no such central area that was more commercial for walking.
Overall, I was pleased with my stay there.
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