The Dusit Thani is an outdated 4-star hotel masquerading as a classy 5-star hotel. It has a dated 70's appearance on the outside (with a facade of stark materials and sharp angles) and Thai traditional style on the inside (with the furniture bearing ornate wood carvings).

The standard rooms make the most of a small space, but the bathroom bears the brunt of this economy. It's tiny compared to other hotels in this class, and the door doesn't even clear the bath rug on the floor. The hand-held shower mount is at waist level, too low to be used as a hands-free shower. (A true 5-star hotel should have a separate bath and shower.) Finally, the toilet uses an inconveniently located push button that requires an inordinate amount of force to push and to hold -- and even then, the toilet doesn't flush completely.

Other omissions include the lack of an iron and ironing board in the room. There's also no ice bucket (although that means that there is probably also no ice machine; I didn't check). On the plus side, the air conditioning is excellent, complimentary bottles of water are replaced daily, and each room has a balcony that offers a 180-degree view of the Bangkok skyline.

My room rate included wired Internet access and breakfast (buffet or table service). The wired Internet service was fast enough, but it logged me out automatically every few hours, even if I was actively using it. The breakfast buffet had a good selection of western and Japanese food, but, surprisingly, no traditional Thai dishes. Some food (such as the sushi) looked old and unappetizing, and on one of my visits, the orange juice dispenser went unfilled during my entire time in the dining room. On another visit, the coffee I was offered never arrived at my table.

The location of the Dusit Thani is unbeatable, with subway and Sky Train connections out front, Lumphini Park across the street, and Patpong around the corner. But given the average quality of the room and the service, the Dusit Thani falls short of what a 5-star luxury hotel experience should be.

We had the pleasure of finishing our far east holiday with 3 days in the Dusit Thani, Bangkok. (First time visitors to the city).

To go to a city like Bangkok you need somewhere to retreat to after the hectic,crazy lifestyle which this city forces upon you. The Dusit Thani was our "retreat" and I am so glad I booked it. Returning from a day in the city and being met with the ice cold wall of air when you walk through the grand doors is heavenly. And when the hotel doors close you truly are in another world, one of quiet luxury.

As someone who is not used to 5 star hotels and tends to accept most hotels (be they good or bad) as part of the privelige of getting to enjoy a new city, for the first time ever we found a hotel which actually made our holiday!

The D.T. is situated over from Lumphini Park (great views from rooms and rooftop bar/restaurant) and is next to the Sala Daeng BTS station so is very convenient for getting around the newer part of the city.

Rooms were great, spotlessly clean, powerful showers, all required amenities.

The service of the staff in the hotel was quite simply magnificent, every request was treated with a thoroughly professional attitude, from bellboys to desk staff, cleaners to bar staff, chauffeur's to swimming pool attendants.

Ate in two restaurants during our stay, the Benjarong Thai which was fabulous and Hamilton's steak house (equally fab,far too much food ! ).

Had the pleasure of meeting the hotel manager (Danny) one night in the bar and had a great time listening to his stories of the history of this "grand old Bangkok lady" and all the famous guests who stayed there . A man who is genuinely proud of his hotel and goes that little bit further to ensure his guests have a truly memorable stay.

If ever I find myself in Bangkok again I can safely say I will have no hestation in booking the Dusit Thani hotel.

We stayed here for 3 nights as a stopover before going to Koh Samui as part of our honeymoon. We mainly picked it for location and it did not disappoint.
The room was as I expected, the bathroom was not quite as good as I had anticipated but wasn't bad.
Breakfast was good and service excellent.
We ate in the chinese and in the steakhouse both of which were very good. We had drinks in the bar in the french restaurant which is on the top floor and affords great views of the city.
Prices in hotel were a bit over the top for thailand but it's to be expected in a 5star city hotel.
Would stay here again

The stay in Dusit Thani Bangkok is fantastic. From the arrival to hotel , the receptionts bring me all the way to the check in counter. After check in, they also take me to the room and show me all the function of the button, washroom facilities and even give me maps and directions for me upon arrival. The concierge desk service is excellent. Housekeeping staff did a fantastic jobs as friendly and complete all tasks required.

Restaurants and bars are nice arrangement and the staff ara all well trained with respect becuase they always says Sawasdee and wai to you everytime they see you. This is a little Thai touches I received from them.

Check out process is up to standard even I have to wait to be served but staff is very polite and courteous and apologize to keep us waiting.

The most important is the customer service is excellent. When you are looking for something, they always offer to help and smile.

I will recommend this hotel to all my friend and colleagues as the above reasons.