We stayed at this hotel in August for 9 nights and were not disappointed. The staff were great and very helpful, remembering our families name and the name of our kids. (Lolly(?forgot how she spelled it), was fantastic, our daughters thought she was the best, nicest person ever!!!). In fact, I called in advance to see if we could have a room that had a view of the fireworks, which we got, and when we were having a problem with the internet in our room and had to change rooms, they made sure we still had a room with a view of the fireworks.
The hotel was very clean, the pool area was nice and clean, the breakfast and breakfast area was good with a great selection for breakfast including cinnamon buns, toast, bagels, muffins, danishes, cereal, yogurt, oatmeal, hard boiled eggs, fruit, coffee, tea, juice, and milk. If things ran out, they weren't out for very long as they kept replenishing the items. We though it was a nice touch too that they gave us cookies and bottled water upon checking in, and they had coffee and fruit by the front desk if you wanted. Also was a computer in the lobby if someone needed, there was no charge for parking, they helped us with any questions, getting shuttles to the airport, etc.
The room was very spacious for the 4 of us, we had 2 queen beds, a sofa, which as nice to have an area to sit and put our stuff on, a coffee table, a desk area, a fridge and a microwave, and a nice spacious bathroom.
It has got the best temperature for a pool that I've ever been in, and I've been in a lot of pools!! It says that it is heated and it is, not like some others that I've stayed at that claim theirs is heated, only to get in and freeze!! When we came back for a break in the afternoon there wasn't a lot of people in the pool, it was nice. You've also got a nice view of the fireworks from the pool area. Right off the pool area, is a Sauna, a laundry room, washrooms for when you're at the pool, and a drink & ice machine.
It was a bit of a walk from Disneyland at the end of the day when you're tired, but still wasn't bad (our kids are 6 & 10). Close by there is a 7-11, a subway, pizza place, chinese food, I-Hop.
We were very happy with our stay here and would stay again!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.