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Disney's Paradise Pier Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 258 reviews
258 Reviews
5.0 of 5 stars
96
4.0 of 5 stars
95
3.0 of 5 stars
25
2.0 of 5 stars
27
1.0 of 5 stars
15
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 101 hotels in Anaheim
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  • Hotel class: 4 of 5
  • Rooms: 489
Description: Comfortable 14-story Hotel in excellent location with direct access to California Adventure, & near Downtown Disney. This description is based on information provided by the hotel.
Address:
1717 S Disneyland Dr
Anaheim, CA 92802
Check Rates: $246 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Disney's Paradise Pier Hotel

( 14-18 of 258 )
“You're Probably Better Off Somewhere Else”

Disney's Paradise Pier Hotel

2 of 5 stars
Northern California
Jun 16, 2008
3/6 found this review helpful

We stayed at the Paradise Pier hotel for two nights in April. Our party consisted of my wife and I. We booked the room through Disney using an annual pass special.

Location: The Paradise Pier is located in the southwest section of the Disneyland resort and is around the same distance to the parks as the Disneyland hotel. It is less than a ten-minute walk from the hotel to the parks. The bad thing about the walk is you either have to cross a busy street to get to the Grand Californian, or basically walk through a parking lot to get to Downtown Disney. Being next to Downtown Disney there are plenty of shopping and dining options. Basically if you’re on a Disneyland vacation, the Paradise Pier is in a pretty good spot.

Outside Appearance/Lobby: Both the outside of the hotel and the lobby are spotless, just what you expect from Disney.

Check-in/Parking: Check-in took less than 5 minutes and the staff was very friendly and helpful. Parking is included in your rate and is located behind the hotel in a small garage. We couldn’t find an elevator in the garage, which was disappointing when we were trying to get back to the ground floor with our luggage. Bottom line; take out your luggage when you pull up to check in.

Accommodations: Our room had two queen beds along with a couch/daybed with a parking lot view. Everything was clean and well maintained. Amenities included free high speed internet, coffee maker, iron, and a small fridge. There was no remote for the TV when we arrived, but maintenance quickly brought one up for us. We were able to hear a bit of noise from the neighbors, but nothing major. Water pressure was good and we always had enough hot water. We really had no complaints about the room.

Extra Amenities: There’s a big pool area, and I believe there was a workout room somewhere. On the first floor there is also a room that played Disney movies all the time if the kids need a place to hang out for a bit. There are multiple restaurants and a gift shop in the hotel, which include a character breakfast at the PCH grill if that’s what you’re looking for.

Our only major complaint with the Paradise Pier was the elevators. There are only two of them for this fairly large hotel that gets lots of people going through it. This bad combo created very long waits to catch an elevator. And when I say long waits, I’m talking about 15-20 minutes plus. This was pretty unacceptable in my opinion for a hotel of this size.

Summary: The Paradise Pier was a ‘Just to say we’ve stayed there’ experience for us. The prices are astronomical, the elevators are ridiculous, and the distance to the parks is longer than some of the smaller places across from the Harbor Blvd Disneyland Entrance. We more than likely won’t be staying there again. You don’t typically get your money’s worth while staying in the Disney bubble.

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — The price and elevators
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geppetto's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: October 25, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Pet owners, Families with young children, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Underwhelmed”

Disney's Paradise Pier Hotel

3 of 5 stars
Vancouver, BC
Jun 15, 2008
2/3 found this review helpful

I have no real complaints about the hotel but nothing great to say either. It was Okay. The room was a little tired (carpets seemed a bit dirty), sofa was a bit shabby, the room was clean enough but not sparkling, the pool was a little cold, there was almost no "Disney" atmosphere. Nothing horrible, just okay. For half the price, I would have been happier. We had 2 adjoining rooms @ close to $300 each per night once taxes and resort fee were added onto the bill. I think for $1200 for 2 nights, there must be way better choices. Next time, I'd either step up, hold my breath and stay at the Grand Californian and not look at the bill or stay somewhere else, likely have a much nicer room and save major money. Yes, it's close to Disneyland but I'm not sure it was worth Double the price of other highly rated hotels. The staff was fine. I think all in all, I'm just underwhelmed. If you decide to stay here, I strongly advise getting a view room. We had a very good view of the fireworks. It was wonderful to have the little ones be able to watch from the window. Two minutes after the fireworks ended, they were tucked into bed:)

  • This TripAdvisor Member:
    • Liked — Close to Disneyland
    • Disliked — I think there are better choices for considerably less money
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbh's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: September 19, 2004
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“nice stay”

Disney's Paradise Pier Hotel

4 of 5 stars
laveen, AZ
Jun 2, 2008
2/3 found this review helpful

This was our second stay at the Paradise Pier hotel. Our first stay was for one night just to sleep so we thought we would try it out again for a longer period of time. This stay was for 3 nights and we were not disappointed. Overall the hotel is very clean and the staff seemed friendly. My two boys, ages 3 and 6, loved the pool area. My 3 year old spent all of his time in the 1 foot deep toddler pool area and loved every minute of it while my 6 year old spent all of his time on the water slide and loved every minute of that! The pool at the Disneyland hotel is bigger and has a disney theme, but if you have kids that aren't great swimmers yet, the one at the Paradise Pier is better suited. It also seemed like there were more life guards on duty, which was definitely a plus. When you stay at one of the Disney hotels you can use any of the pools at the different Disney hotels.

The rooms are very comfortable and we had a wonderful view of California Adventure. We could even see the fireworks from our room which is great for tired kids who can't stay awake long enough to see them in the park! We were also able to see the Electrical Parade in California Adventure. We stayed on the 12th floor and used the glass elevator every chance we could get because the other reviews are right in saying how slow the elevators are. The glass elevator however is only available to go up which is why it is faster. The only floors it will take you down from are 2 and 3.

If you want more of a Disney atmosphere however, I would recommend the original Disneyland hotel over the Paradise Pier. There wasn't much of a Disney feel to this hotel other than the goofy statue in the lobby. We have stayed in both hotels and have enjoyed both. It was very easy to walk to the park from the hotel, especially if you went through the Grand Californian. Also, as a hotel guest we were able to use the seperate entrance into California Adventure from the Grand Californian. We were also able to get into Disneyland an hour early on designated days as a bonus for staying at one of the Disney hotels.

So far, we have had good experiences at both the Paradise Pier and Disneyland hotels. On our next trip we are going to try the Grand Californian!

  • This TripAdvisor Member:
    • Liked — location and kid friendly pool
    • Disliked — slow elevators
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
decook99's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: April 03, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Magic Holiday”

Disney's Paradise Pier Hotel

4 of 5 stars
Queensland - Australia
May 31, 2008
3/4 found this review helpful

Queensland - Australian Travelers
25th April - 3rd May 2008
Arrived at the hotel around 1:00 pm after a long flight from Australia, and were happy to find that our room was ready no lines for check in, staff were great.
We had a room on the 13th floor overlooking California Adventure park which was fantastic. The room had 2 queen beds and a fold our sofa bed which was great as we had our two boy with us aged 13 and 16 years.
We didn't eat at the hotel restaurant, as we found a fantastic place just down the road called Coco's, great food and very well priced. We did however eat and drink from the bar/cafe at the hotel which I found was well priced and had a nice selection of slices and cakes.
The shop in the hotel lobby was well equipped with everyday items you my require and a good range of gifts.
The walk to Disneyland was short, if you walk to California Grand and cut through there, only people staying at the Disney Hotels can use this entrance, and there was never any lines so no waiting (you do enough waiting in Disneyland) when you come through this entrance you come out in California Adventure Park.
The only problem we found with this hotel is that they don't have a laundry on site, you have to walk over to the Disney Hotel to do your washing, we stayed 8 days and there was 4 of us, so we had to wash a few times, they really need to get a laundry on site.
Our family had a lovely stay, it was very clean and the staff were great, lifts were a bit slow in the morning, but all you have to do is press the up and down button and it stops at your floor every time, believe me get in the lift when it stops at your floor even if you don't want to go up because other wise you will wait a long long time (just enjoy the ride).
We would stay here again, yes the California Grand is more luxurious, but why pay double the price when you don't spend that much time in your room........Hello Your in Disneyland !!!!
Enjoy the Magic of Disneyland

  • This TripAdvisor Member:
    • Liked — location to Disneyland
    • Disliked — No Laundry on site
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AussieTJ's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: February 02, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful stay,but rooms extremely overpriced for what they are”

Disney's Paradise Pier Hotel

4 of 5 stars
Redding, CA
May 30, 2008
3/4 found this review helpful

My wife and I just returned from a 4 night stay at the Paradise Pier Hotel for a wonderful Disneyland vacation.We booked through Getawaytoday.com. This was our first stay at a Disney hotel, and overall I would say we enjoyed it. The Hotel staff was fantastic and very friendly, giving us both buttons for our 10th wedding anniversary, as well as a 1st visit button for myself despite this being my 2nd visit. The hotel was easy to find from I-5 and parking was a breeze. We had no trouble with the elevators as others seemed to have. The Room was absolutely fine, no issues at all.Very nice standard room. (Well, a microwave would've been nice but we brought our own.) We requested and got a king size bed,which was a little firmer than I like, but it was fine. It is my opinion that the only hotel closer to the parks would be the Grand Californian, and the rates there are out of the question for us. Paradise Pier is almost as close as the Disneyland Hotel and the difference in distance is not significant enough to justify the higher rate for DH. in my opinion.The proximity to the parks was awesome as was the access to the Monorail and the early entry ability. We were very happy about that aspect. Having said that, the room itself was great, I have no complaints. BUT despite all of that it was not worth $235.00 per night . I would say the room was comparable to a Holiday Inn or Radisson where you would pay $75-$85 per night. I knew going in that I was paying more for a hotel on resort property, but I wanted my wife and I to have the experience one time. I am glad we stayed at the Paradise Pier Hotel, but we won't be staying there for our next visit. And the only reason is the price. Again, $235 per night (and it wasn't peak season) is far too much to pay for a room of merely above average quality.

  • This TripAdvisor Member:
    • Liked — Proximity to Disneyland
    • Disliked — Price per night way to high
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Disneylandman's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: May 30, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Disney's Paradise Pier Hotel

( 14-18 of 258 )
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