Stayed at the Diamant for two nights in April and was very pleased overall, this hotel is amazing, modern, clean, spacious and topped off with great service. The hotel is situated a bit far away from a lot of shopping and tourist destinations e.g Queen Victoria Building and Darling Harbour but if you dont mind a little bit of a walk its not to bad. Rooms are VERY nicely decorated and clean, White bed linen and huge plasma TV's in every room. Bathroom a bit on the smaller side but tasteful none the less. Overall a great experience and would most likely stay there again in future.

The service at this hotel was unbelievable. Upon arriving and being assisted by Alex, the Assistant Manager to all the girls, they went out of the way to help.

The room was immaculate and they even had wonderful chocolates for you before bed.

The bed was comfortable and everything was white and clean.

No crowding in the room. You didn't have to worry about tripping over yourself.

I would definitely recommend this hotel primarily because of the service and cleanliness.

A very stylish hotel great location.
I agree with most of the previous reviewers in most aspects.
The view was as described and exactly as shown on their website. The staff were friendly and helpful when needed.
The restaurant downstairs is great well worth a visit.
Top Tip if the taxi driver asks where it is tell them next to the coke sign.

I'd certainly stay again

The nature of my work means I travel regularly so I am always looking for excellent places to stay to ease the stress. Unfortunately, I couldn't tick many boxes at the Diamant either for business or pleasure.

The service was casual, yet satisfactory. It's a personal preference, I know, but I really prefer the reception desk to be client oriented - not a place for staff discussion, work-related or otherwise.

The lobby and rooms were tastefully appointed and the bathroom products were excellent.

If I was staying longer I would've preferred a bathtub, but for a short stay the shower alone is fine.

The rooms are on the small side but I didn't feel cramped.

Unfortunately these positives did little to appease my disappointment upon arrival when I was informed that because I had not booked a car park that I would need to take my car around the block to a public parking station. Availability at the carpark could not be guaranteed, nor could the price and I ended up paying over $50 for the privilege.

After the hike back to the hotel I was looking forward to kicking back with some tunes using the iPod docking station. It didn't work, which is not that big a drama, but when, after several calls, I couldn't get a response from the concierge or reception desks to solve the problem my frustration escalated. When I eventually got a hold of someone the response was 'when you turn on the power it should work'. Of course it should. After a visit from a staff member who had the same problem it was replaced, but initially she doubted whether this would be possible.

Before booking a harbour room view I would suggest you consider what you expect. For the price, the partial harbour view is to be expected, what isn't to be expected is the hideous construction site complete with scaffolding dominating entire length of the wall width window. If you are going to stay here I would recommend another room option as this view was seriously hideous and I kept the curtains closed for the entire stay.

In general, my stay wasn't disastrous but it was certainly unsatisfactory. I will stay at the Diamant again if there are no other options, but first I will be looking really, really hard for something else.