I was here last year, and returned because it was convenient to be staying here at this location in Sydney.

I was assigned a room on the 9th floor, and was very disappointed with the state of the room, tired and grotty. stained carpets, scratched desks/furniture, chipped bath, not really 5* in any way.

Expensive too, in fact twice what I paid for my fantastic experience across the Tasman in Sky City!

There are plenty of other newer and smarter experiences within minutes of this place, don't make any special effort to book this place unless you find out his has been renovated.

The four of us shared a 2 bed apartment and it was above expectations. The staff were all without exception friendly, polite and smiley.

The apartment had a great kitchen with full oven/hob, dishwasher (with dishwashing tablets) and all the required cookery utensils etc. We had a washer and dryer in its only mini laundry area with iron and ironing board.

Large dining table, comfy lounge area and a large balcony with nice views.

Each bedroom had its own bath/shower room and there were plasma screens in the lounge and the main bedroom.

Easy to walk to Darling harbour and you can get the ferry at Pyremont Pier just over the road really...fantastic positiony. The pool area was quiet and luxurious.

The complex is there is you want it...we all enjoyed wandering around the casino and bars/restaurant areas, but if that is not your scene you don't really have to go near them. There is a supermarket round the corner (ask reception where as it is in a hidden mall area) and a bottle shop nearby.

Overall I give this 5 stars easily, well worth the money...we got a great deal on their site.

This was my first time to Sydney but also first time to a 'Casino Hotel' and so was unsure as to what it would be like.

We booked a 'Superior Pyrmont View Room' and on arrival was told we had been upgraded to an apartment which we obviously accepted with a enthusiasm! Check-in desk was great no queues and went smoothly besides the upgrade, room keys seemed to be seperate for the apartment block floors with what I remember their own elevator too. Apartment had a kitchenette, two bedrooms and two bathrooms one of which was ensuite. Great facilities and furnishings, had a great view of the pool and part of Darling Harbour with a balcony.

The swimming pool which is half outdoors and half in was fantastic, a jacuzzi and the gym which is also in the same area as the pool (You can see eachother) was good too had everything I needed from machines to free weights and neither of ever busy.

Had breakfast in the hotel during our stay mainly in the Astral which has great views but is more expensive although I recall having vouchers which I think were also given to us at check-in. Breakfast was fantastic, we also used the buffet breakfast on our last day at Fortunes which wasn't as nice.

The casino is seperated so you don't need to go anywhere near it to go your rooms or the lobby, you could avoid it entirely if need be. We went in there one night just to have a look around and go to a couple of bars in there which were both nice, the casino itself was pretty busy except the slots which were pretty available.

The hotel is a 5 minute walk from Darling Harbour and you can come right out onto the bridge with Starbucks and the Monorail, across the bridge is the Aquarium (A must!) and boat trips etc I recommend taking the tour to Taronga Zoo it's amazing and the boat tours past the Harbour Bridge etc on the way.

Overall I couldn't fault our stay, even if we hadn't been upgraded the hotel in general was brilliant, staff friendly and courteous and right where you need to be.

With family members from the UK, we stayed at the hotel, as opposed to the apartments, for three nights from 27/2/08. From check-in, throughout stay, to checkout, all staff members encountered were pleasant, couteous, efficient and helpful. This attribute, I believe is one of the best aspects of the hotel.

The rooms were relatively well maintained, sufficiently well appointed in the room itself and the bathroom. The deficiencies were quickly remedied. For instance, the mirror in the entry area of the room could have been cleaner and on one particular day we found that tea bags were not replenished. Apart from this the service aspect was fine. When requested, teabags were brought to the room within minutes.

The view from our room overlooked Darling Harbour and to the left we could see the Sydney Harbour Bridge. The booking was made, on the hotel's website, utilising their special offers tab. The accommodation offered for the price, which included breakfast for two, was considered to be good value for the area.

On a personal level, I did not like the 'busyness' of the place but it was certainly a good location for elderly family members who found they had a lot of options to choose from and very little distance to travel within the building to see that their needs were met. After all it is a casino and entertainment complex, though not to my taste, to those it suits this hotel would be a good option.

Though breakfast was part of the package, our bill did contain a charge for breakfast, which when pointed out to reception staff, was quickly rectified.

Though I would not choose to stay here again, my family certainly will be and would recommend both the property and location for first time visitors to Sydney.