We stayed last month (October) in the Quay Grand Suites. It was excellent. The suites were very spacious, exceptionally clean, and nicely appointed - even the corridors leading to the rooms had a very classy decor. There was a full kitchen with a washer and dryer, dining area, living area, and seperate bedroom. The baths were very nice with separate shower and whirlpool tub (which we did not use) and the towels/linens were large and soft. Beds were sooo comfortable. Flat screen tv in living area and bedroom. However, the greatest part was the balcony overlooking the Circular Quay - watching the activity of the Circular Quay really captured, for us, the essence of Sydney. Definitely get a harbor view room. We requested a higher floor and was on 8th floor and had excellent views of the harbor bridge. Could not see the opera house from where we were but the views were spectacular and watching the ferry's come and go was very cool. The hotel was in such good proximity to everything as far as walking was concerned.
Did not eat in the restaraunt there but had breakfast as room service and it was very good. The pool was not somewhere you could bask in the sun at but it was indoors had a nice lounge area a few stairs above it that was great for relaxing and reading a good book as you watched the hustle and bustle of the Circular Quay.
The staff treated us with the greatest of respect and was so courteous, helpful, and I can't say enough good about them. We booked through Asia Rooms (which I would not recommend)several months prior to our stay and paid in full up front - just to get there and find they had not received anything from Asia Rooms regarding reservations. They graciously went on and put us into a room and said they would work out all the details which I thought was not really their responsibility to do. In less than 30 minutes we received a call saying it had all been worked out. Just very professional and above board service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.