I have visited this hotel twice. I am currently here for a 10 day stay on business. My opinion is that a hotel that is 150 years old is going to be a bit ragged at the edges. The lobby is very impressive, the stained glass dome in it will make even the most experienced traveler take note. If I could I would give it 3.5 stars not 4, but it doesnt deserve 3, so I am giving it 4.
The standard rooms are lacking, and strike me as nothing special. The layout, the lighting, the artwork, and the mirrors, are very ordinary and cheap looking , almost as if they were from a mid priced motel. The company does try to dress up the rooms by putting in some elegent wood touches, the doors to all the rooms, and then the wardrobes within the rooms, and accent panels, are made of a high end wood like tiger maple or something similar. The bathroom as expected is old school, no bells and whistles that you see in newer hotels. Nice selection of amenities offered in the bathroom. I would imagine more than 50% of the rooms look out into a rather drab internal courtyard.
This really has to be expected because of the age of the place. What can they really do at this point except gut it, save for the old public rooms.
However the service of the room was top notch. Immaculately clean, and attended to several times a day. Having a clean room is one of the most important things to me.
Room service although outrageously priced, (9,5 euros for a cup of coffee?), was fast and the moment you put the tray outside your door it was gone. Food was just ok.
Phone always answered quickly when I called the front desk or housekeeping, or room service. Wakeup call is old school you actually talk to a person and they offer to call you back 15 minutes later just to make sure you wake up.
I had drinks in the lobby and service was great, and they offered nice snacks with my beer.
The pool is very high end, I think it had an infinity edge, it is on the top floor, and the outside deck has a great view of all the steeples of Munich, and a great place to get sun in the afternoon.
The location is perfect for a tourist. Short walk to the more famous landmarks, shopping, and public parks like the English Garden.
Movie choices are too limited, and the TV's need to be updated. I think they need to offer an english channel on the free TV that is not news.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other