Stayed at the Morrison hotel for two nights in July 2008. On first impressions the hotel is very nice and has some great little touches! Loved the dark lobby, lift area, bar etc and room was absoloutely stunning and very spacious.
The blonde haired lady on reception was very friendly & welcoming and the conceirge was extremely helpful & went over and above his duties giving us exceptional customer service!
The only downside about the hotel which put a dampner on our trip was the very rude foreign bar man who served us when we went to the bar at 10.30pm on the Friday evening. When we ordered drinks he looked at his watch, puffed and was generally very very rude! Then when we went to get a second drink he basically interrogated us - once we had signed for our drinks he asked me to spell my surname. This made us very uncomfortable as it seemed he thought we were trying our luck to get drinks & didn't feel like valued guests at the hotel.
Also, when we ordered a cocktail from the very nice, friendly waitress from Hungary after she spoke to the rude barman she had to come back down and tell us they weren't serving any cocktails at 11pm- just normal drinks- total disgrace as other people were still drinking them! Think this was just us personally who were told this!!
On going to the bar the 2nd night the same bar man when greeted with a hello completley ignored us and went on to serve another man at the bar who clearly wasn't before us. Not impressed with his attitude and customer service skills at all!
Apart from our bad experience in the bar our stay was great- would have been perfect if our experience of the bar had been better!
Advice- get new bar man!








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