Stayed at the hotel from 6-27 to 7-2 2008 for the Montreal jazz festival. We used comp points from Holiday Inn's Priority Club program. Candlewood costs 15,000 points a night compared to the adjacent Holiday Inn Express which cost 25,000.
Here are the positives of the hotel:
-Location-10 minute walks to the old city, Chinatown, Jazz Festival, Latin Quarter, The Village and the Metro. Absolutely perfect location even though the area a block away is a little seedy, it was still pretty safe. My wife and I walked back from the jazz fest at 2:00 Am on more than one night so don't worry about the area. And yes you can find a hotel in a nicer section but probably not as centrally located. I can't stress this enough this is a great locale.
-Front desk staff were very nice and accomodating.
-The room condition-We had a newly renovated very large 1 bedroom suite on the 12th floor (room 1216). The room was in excellent physical condition with 2 flat screen TV's,DVD player, view of the beautiful City Hall in the view port section of the city, full kitchen. No mold or old and dilapidated furniture.
The negatives:
-The air conditioning unit is only in the bedroom. It is also a very loud machine. It cools off the suite if you turn it up high and leave the bedroom door open, but the bedroom will feel like Antartica.
-No housekeeping, which is a facet of Candelwood's service. You will need to run down to the lobby for extra towels, soap or tissues etc. And you have to make your own bed (or not).
-No ice machine on the Candlewood side of the hotel. You will have to run over to the Holiday Inn Express which is a seperate entrance in the same building.
-No Breakfast bar but you could probably sneak into the Express and no one would know or care, or you could cook your own.
Overall I would not hesitate to go back but don't expect the Four Seasons or the Bellagio.
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