Disappointing stay... Some positives to the hotel - the washrooms are great, good toiletries, sixty rooms, friendly employees, good location, ornate fixtures... Now the problems: Room service was poor. Food was bad - St. James club had almost no meat in it (if you want to name a sandwhich after your hotel, it better be good) they forgot the french fries with my sandwich, took twenty-five minutes to get them sent up. There is a flat-screen tv in the bedroom, but it's tiny - smaller than my computer monitor - maybe 12 inches... tv in the sitting room was old. No pay-per-view movies. Service was inattentive at breakfast. Literally the only person in the restaurant, and I couldn't find a server for about ten minutes to get the bill. Doorman didn't know which direction St. Catherine St. was. I wanted to like this place - clearly most think it's the best in Montreal - but it just wasn't up to my standards. Two and a half stars. My complaints may sound small - I realize that - but for what I paid, and what I'm used to - this hotel doesn't cut it.

My husband and I stayed 3 nights at the St. James. To say that this hotel was amazing is an understatement. I am very well traveled and this is absolutely the best hotel I have ever stayed in. It is over the top superior in comfort, service and has the "WOW" factor that has been missing in other 5 star hotels I have stayed at. The room was very large and had a lovely sitting room with plasma TV. The bed was extremely comfortable. The shower was fabulous, 3 attendants came in each evening for the turndown service and brought anything we needed and tidyed up the room. The overall architecture was fabulous. The location was absolutely perfect for walking to the old part of Montreal and to Place Jacque Cartier. No expense was spared at this hotel. I will not soon forget this hotel!

The hotel is charming, cozy and absolutely spotless. The decor is wonderful and the staff polite and welcoming. I have stayed in some of the finest hotels in Europe and the St. James is comfortably in their league. I can honestly say it is one of the few times I have had no complaints with a hotel...quite rare for me!

We’ve stayed at some of the best hotels in Europe – the Hotel Le St James is clearly in their league.

The hotel is small and sophisticated. The lobby has the air of a gentleman’s club.

The two suites we had for three nights were magnificent – large, comfortable, and decorated in an old world charm. The service was impeccable.

The old city location is convenient to both the old city and downtown, which is a 10-5 minute walk.

This is the perfect hotel for a couple’s weekend getaway to Montreal.