I loved this hotel. Talk about a four/ five star hotel. You get the paper every morning. At night, your bed is made, the lights dimmed and a little surprise left for you. The rooms were big and very clean, just excellent. The hotel is 2 blocks from the old port and several museums. IN addition, it is only 15 minutes walking distance from downtown.

The only thing is that wasn't much variety for the breakfast- toast, cereal, boiled eggs, muffins. Other than this, the staff was very helpful and the hotel was excellent- english and french spoken..

We stayed in a junior suite, which was nicely laid out. The bathroom is very nice. However, the sofa in the living room was surprisingly dirty (a white sofa -- probably a bad choice to start with), which was a turn off, especially when one is paying $370.

Service was pleasant but my experience with the doormen was similar to that of a previous poster -- they were often not around. Since we were with a child and stroller, their absence was noticed. Otherwise, though, the staff were very kind and attentive. I did notice, however, that room service dishes and trays remained in the hallways for a long time.

The continental breakfast was very good, and the chocolates at turn-down were delicious!

The location is wonderful for tourists. Overall, it was a nice and comfortable hotel experience, but not quite as nice as I expected for the rate.

Traveled there some time ago but am considering a visit again so I'm posting my experience. I've been to a few smaller hotels before, Hotel Godin, and le Meridien but the sleeker modern feel of St Paul attracted me.

The hotel is definitely the sleekest and most minimally gorgeous one in Montreal. The lobby is fantastic with the large fireplace and cute minibar at the front while the hallways are shrouded in a unique red glow that gives a real feel to the place. The room is similarly decorated with clean lines and a wonderful bedding and nice finishes, we had a great view of the city too from our window.

The desk staff were a joy to deal with but the service needs some work for a hotel of this caliber. Check-in was great and the concierge service is certainly one of the better ones to get hard-to-find reservations and city know-how. A TV problem was attended to and fixed in just a few minutes. Very smooth and professional every time I spoke with the desk.

But room service was below par, as one night the very small minibar counter hadn't been cleaned and another night the bathroom still had robes and towels on the floor! It didn't actually bother us that much and we were too busy to report it but compared to hotels even below this class the lack of basic room cleaning seemed very out of place with the hotel's projected class.

Another more irritating issue was the iron had some sort of odd residue that I didn't notice that lead to it permanently staining one of my shirts. I called the front desk with the problem and the iron was replaced but otherwise nary an acknowledgment of the damage.

The restaurant is truly wonderful and an exceptional deal for the prix-fixe lunch, I had one of the best salads there in my life. The continental breakfast is the expected buffet with a nice selection of fruit, cereals, pastries in a very nice dining area.

In spite of the service guffaws I plan to stay there again and book a suite for the next trip (when business allows) - the great look and the always congenial (if not competent) service is enough to give it another shot.

PROS:
-Beautiful everything
-Wonderful restaurant
-Excellent concierge and staff dealings

CONS:
-Obvious room service issues
-Iron marked my shirt! Hotel didn't seem to care
-Doorman was inconsistent; great when he was around (but only about 1/2 the time).

Nice, modern - yet unpretentious - hotel in good, albeit somewhat outer part of the old town (5-10 min. walk to center of old town). Excellent, helpful staff.

We opted for a junior suite, which included a separate sitting area with additional TV. Nice touches included chocolate, turndown service with music, and lovely toiletries (previous post complained, but it's all a matter of taste). Some areas of the suite showed a little wear. For instance, room could use some touch up paint, floors slightly scratched, etc--however, nothing that would prevent us from staying again.

Main floor bar/restaurant was under construction when we stayed, but it looks like it will be a hip/luxurious place to hang out. We ate at Holder, just a few doors down from the hotel. Great meal. Hotel's continental breakfast was surprisingly filling and delicious!

Highly recommended for someone who enjoys unfussy service and minimalist design.