Traveled there some time ago but am considering a visit again so I'm posting my experience. I've been to a few smaller hotels before, Hotel Godin, and le Meridien but the sleeker modern feel of St Paul attracted me.

The hotel is definitely the sleekest and most minimally gorgeous one in Montreal. The lobby is fantastic with the large fireplace and cute minibar at the front while the hallways are shrouded in a unique red glow that gives a real feel to the place. The room is similarly decorated with clean lines and a wonderful bedding and nice finishes, we had a great view of the city too from our window.

The desk staff were a joy to deal with but the service needs some work for a hotel of this caliber. Check-in was great and the concierge service is certainly one of the better ones to get hard-to-find reservations and city know-how. A TV problem was attended to and fixed in just a few minutes. Very smooth and professional every time I spoke with the desk.

But room service was below par, as one night the very small minibar counter hadn't been cleaned and another night the bathroom still had robes and towels on the floor! It didn't actually bother us that much and we were too busy to report it but compared to hotels even below this class the lack of basic room cleaning seemed very out of place with the hotel's projected class.

Another more irritating issue was the iron had some sort of odd residue that I didn't notice that lead to it permanently staining one of my shirts. I called the front desk with the problem and the iron was replaced but otherwise nary an acknowledgment of the damage.

The restaurant is truly wonderful and an exceptional deal for the prix-fixe lunch, I had one of the best salads there in my life. The continental breakfast is the expected buffet with a nice selection of fruit, cereals, pastries in a very nice dining area.

In spite of the service guffaws I plan to stay there again and book a suite for the next trip (when business allows) - the great look and the always congenial (if not competent) service is enough to give it another shot.

PROS:
-Beautiful everything
-Wonderful restaurant
-Excellent concierge and staff dealings

CONS:
-Obvious room service issues
-Iron marked my shirt! Hotel didn't seem to care
-Doorman was inconsistent; great when he was around (but only about 1/2 the time).

Nice, modern - yet unpretentious - hotel in good, albeit somewhat outer part of the old town (5-10 min. walk to center of old town). Excellent, helpful staff.

We opted for a junior suite, which included a separate sitting area with additional TV. Nice touches included chocolate, turndown service with music, and lovely toiletries (previous post complained, but it's all a matter of taste). Some areas of the suite showed a little wear. For instance, room could use some touch up paint, floors slightly scratched, etc--however, nothing that would prevent us from staying again.

Main floor bar/restaurant was under construction when we stayed, but it looks like it will be a hip/luxurious place to hang out. We ate at Holder, just a few doors down from the hotel. Great meal. Hotel's continental breakfast was surprisingly filling and delicious!

Highly recommended for someone who enjoys unfussy service and minimalist design.

Recently returned from a 4 night stay at Hotel St. Paul. Had booked it because of the good reviews, as well as the nod from Travel & Leisure in their top 500 hotels issue.

Overall, not bad, but not sure about the top 500 stuff, missing too many details to get a rating this lofty.

Staff are very good, attentive and willing to do the extra. Cleanliness is missing a beat, front lobby has mixed paint patterns on walls around reception, floors are generally quite dirty especially in 'corners' were details are usually missed. Furniture in lobby is beaten up, legs on chairs could use some work.

Rooms are quite nice, decently appointed, TV in our room was a pain as remote control never worked properly, either couldn't get it to switch channels or it did 3 channels at a time. Turn down service which is used as good publicity in all their advertising was hit and miss, we received it on 2 nights only (it appears unless you are going out at 6pm only you will get it, otherwise the lady doing it the one night was asked at 6:30 to come back in an hour once we had left, but never returned). Room service trays stay in the halls for hours, not very nice for look or smell.

Breakfast is excellent on the 2nd floor, great selection and decent service. Location is ideal for those looking to be in Old Montreal, found it to be quite quiet in evenings and only a 5-10 minute walk to most restaurants.

Place has potential, but needs a little direction from the top to be who they claim to be - would recommend but with reservations!

I have stayed at Hotel St. Paul twice and each time have felt pampered. I love the juxtaposition of combining modern interior design with older buildings, thus I adore the decor of St. Paul.

I first stayed at Hotel St. Paul in 2005, when the hotel I originally had booked failed to honour my reservations. The staff at Hotel St. Paul were extremely accomodating. The situation with the other hotel was frustrating but the staff at St. Paul offered compassion and care. In the end I was more than pleased with the change in plans.

In December I got stranded in the Montreal airport after midnight, unable to catch my connecting flight due to a storm. Not wanting to sleep in the airport, I called Hotel St. Paul and was thrilled that they had a room. My second experience there was just as good as the first, with helpful, understanding staff and a beautifully upkept room. The croissants at the breakfast lounge were delicious.

The rooms are fresh and lofty. Clean-lined design is chic but not too cold. I particularly like the dark stained hard wood floors. The washrooms feature deep soaker tubs and beautiful marble and tile.

If boutique style hotels are up your alley, then definitely consider staying at Hotel St. Paul. While I enjoyed my time alone there, since it is nestled in the heart of charming Old Montreal, it would make for the perfect spot for a romantic getaway.