The Queen Elizabeth is a charming hotel in a fantastic location--close to businesses, restaurants, and shopping. The gold floor is modern and comfortable. The lounge offers appetizers and breakfast daily. It also has views of the city and internet access. The service is excellent and we would highly recommend the gold floors at the QE Montreal to anyone.

As a business traveller, I used to stay at the at the Fairmont all the time. This is now the second time in a row at the Queen Elizabeth where I had to change room in the middle of the night. Trying it again, this time, the room was quiet, but an alarm in an empty room next to mine woke us up at 6am. The pool downstairs was full with a group of bikers, and there was a dirt ring of 5 cms around the jacuzzi. Our diner last night with room service was mixed up, and therefore was 45mn late, and at breakfast, the coffee never was served before we left... Finally, as I walked to my room tonight, security was on the floor as there were guests smoking, swearing in our of the rooms... The hotel seems ripe for party goers, not for business travelers or families... avoid if you are in either situations !

This hotel claims to be a 5 star hotel, but really is just an ordinary hotel inside. The rooms are plain and are small. Parking is by valet only and is run by an outside company that hires rude and unclean people. The valets are rough on the vehicles and don't be surprised to get a scratch on your vehicle.

What you should know...

$15.00 a night for internet service,
$26.00 a day for poor valet parking service,
$1.50 per local call,
rude valet and hotel staff, and
housekeeping cleans the room early in the morning (be prepared to put a do not distribute sign up before you go to bed).

I would rather stay at the Holiday Inn Express and save $100 a night!!!!

We had high hopes of this hotel. having just stayed in the Fairmont in Mont Tremblant. It is a very nice hotel and there are many positives about it, but it is not perfect. The rooms are fairly small and the bathrooms tiny, but very nicely done and probably as expected for a city hotel. The driver who brought us from Mont Tremblant told us that this was the best hotel in the city for service, but we found one or two aspects a little disappointing. First of all, there was a lovely selection of Fairmont teas in the room but no kettle. We had to ask twice before a kettle was produced and it seemed to take forever. When the staff member brought it, we had realised that our heating was not working, but she tried to fob us off and we had to be very firm until she agreed to look into it! (The room was cold and it was snowing heavily outside.) It appeared that the computer control had been switched off, so there was no problem once that was sorted out. Despite the fact that there were three of us in the room, we only got 2 cups and had to ask for a third, then the maid took it away on our second day so we had to ask again! A minor issue, but irritating. Surely they know who is staying in a room?
The public areas in the hotel are beautiful and the staff on reception very helpful. On Sunday when the business centre was closed, the receptionist checked us in for our flight and printed our boarding passes, saving us lots of time.
The food in the bar was excellent and the staff really helpful and friendly.
The hotel is really well situated and sits on top of the railway station and an excellent shopping mall with a really good food court. We got an excellent breakfast in the station for $20 for three people.
The old port is about 20 minutes walk from the hotel and the main shopping street 5 minutes away.
The main downside was that it is a very large hotel and tended to be noisy. There was always a door slamming somewhere along the corridor and the lifts were always crowded.
Overall a really enjoyable stay in Montreal.