My wife and I stayed 4 nights in March 2008. We very much enjoyed the excellent service. The staff was friendly and very helpful to recommend restaurants and provide directions. The room was very nice with high celings, stylish furnishings and a very nice jacuzzi tub. The only drawback is that the walls seem a bit thin and you can hear street sounds and anyone next door. But, I would highly recommend this hotel and congratualte the staff on an excellent job !

Top notch customer service very clean rooms with quality linens. The Inn has a lovely ambiance and the staff are very welcoming and more than helpful (in English or French). An early arrival in Montreal mid January meant we were at the hotel earlier than expected. We were checked in and given great directions for our itinerary over the next few days, not to mention a few other useful tips and places to visit. I even noticed one of the managers have a discussion with staff on the best fruit to have in the foyer for the clients. Attention to detail seemed to be where their mindset is. The complimentary cheese and wine for the guests served 5-7pm is a great touch. The little bar is cozy, and with some jazz in the evening there wasn't much of an urge to head out to the cold Montreal streets to sightsee. Location is great to visit the Old City and Notre Dame is only 6 or 7 minutes walk away. A tip to go to the Jean Talon market proved invaluable to us foodies. I could go on but....try it out, makes a great winter getaway.
K2C

Stayed on the first floor with the original exposed brickwork. Very nice room, only comment would be the slight noise from the road outside and the trains (100m away).

Overall would use again.

We booked on short notice and based on the website pictures and some reviews. As always, you never know if the actual hotel is as beautiful as the pictures on the website, there was no doubt we were in the right place. It was warm (considering it was February and -25C without the wind), not pretentious (but classy) and the staff were pleasant, helpful and volunteered useful information. Some hotels you have to do all the work by asking 100 questions, they answered your questions before you could even ask. We were lucky to be upgraded and had a beautiful King Size room with double jacuzzi with a view of the river. The room was welcoming and warm, the food was delicious and the rates were very reasonable. A rare find - definitely recommended.