I needed to stay near to the airport and I found Novotel Toronto Airport perfect for my needs. Good staff, clean room, WiFi connection to Internet, ... I had only a bad experience; i wanted to know how to benefit of the free courtesy shuttle from the airport to the hotel and I asked that by e-mail and I received no answer. Finally, I made a call to the hotel when I landed and everything went ok but not receiving answer to my multiple e-mail was disappointing. Anyway, highly recommended.

I stayed in this hotel for 1 night in June 07. After losing my luggages, the staff in the hotel was very kind to offer me towels and toiletries. Originally, I was put into a room whose door handle does not work. When I told the staff about this problem, they promptly put me into another room.

The dinner and breakfast in their restaurant was quite good. The hotel provides free shuttle bus to the airport (otherwise, you can get a taxi for CAD$16!)

There is not much around the hotel. Lots of strip clubs, I noticed!

Spent 1 night at this location prior to an early morning flight out of Pearson.

Overall this is a good place to stay that is in close proximity to airport parking (I opted not to go with the hotel's long term parking option due to reading mixed reviews). In terms of noise I only really noted a slight rumble when larger aircraft were landing/departing.

Best advice I could pass long is to park on the 3rd level of the parking garage. There is NO elevator between the parking garage and hotel so if you park on the 3rd level you can walk right thru to the elevators in the centre of the hotel without having to deal with any stairs.

Mixed feelings about this hotel. I was originally confused because I think there was a different Novotel near the airport that obviously is no more. Thanks to tripadvisor, I knew this was a former Best Western when I booked..

I paid about $150 for one night and was satisfied. The decor and furnishings are upscale although nothing remarkable. Good bed and bedding. Staff were always helpful and pleasant.

However, it is not a full service hotel. It is a five story building off the main Airport Road strip where the other brand name hotels are - still close to the airport but feels isolated. If you don't have a car, you would feel quite isolated - very little retail or restaurants nearby without a long walk..

Only breakfast is served at the hotel. No business centre except a computer and printer in a quiet corner of the lobby. I didn't have time to check the pool and don't know where it was. The binder of hotel services in my room didn't say anything about the pool, or the breakfast.

Wi-fi was free but spotty and collapsed on me several times; the staff told me they had had problems with it for the last couple of days. No paper at my door, which I expect at better hotels, but a few copies of the Globe in the lobby.

Although you won't see any signs in the lot, parking is $10. But like other reviewers here, it wasn't difficult to get this waived.

The planes do fly right overhead, but noise is minimal; I didn't hear them at all.

Assuming you are just coming from or going to the airport, this is okay for a night. But I wouldn't stay longer, especially without a car.