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Westin Bristol Place Toronto Airport: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 13 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
8
3.0 of 5 stars
3
2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#36 of 100 hotels in Toronto
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  • Hotel class: 4 of 5
  • Rooms: 287
  • Address: 950 Dixon Road Toronto, Ontario M9W 5N4 Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: High-rise Hotel located 2km from Pearson Int'l Airport (courtesy transfer). This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: $203 (CAD 221) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Westin Bristol Place Toronto Airport

( 8-12 of 13 )
“Mixed feelings on the Westin...”

Westin Bristol Place Toronto Airport

Feb 18, 2008
2/2 found this review helpful

When I think of the name WESTIN, I expect that it is going to be a GREAT hotel. Otherwise I would stay at the HoJo, Best Western, or a Holiday Inn.

Unfortunately I don't believe this truly lived up to my expectations.

We arrived at this hotel after flying back into the country. We were met with a messy unplowed parking lot which was from a storm 2 days earlier! Then we learned it is $14 to park in this disaster area. I ended up parking 4 rows out in a spot where I felt I wouldn't be stuck when I went to leave. Again - NOT what I would expect from a Westin. I explained this to both the Bellman when we entered, and the Customer Service Manager at checkin, and again at checkout. All of it laughed off or fluffed off.

The room itself was quite nice. The only "minor" issue was when you are in the tub you see all the pipes underneath the sink - I can't figure out why they would not cover that counter area up!

The bed was great, the LG LCD tv excellent, and overall felt very comfy.

Immediately after checkin my wife called down to the front desk to request a late checkout of 4pm and was told this would be taken care of. Then the day of we were questioned by them on the phone after Noon, and again a tap on the door from the maid around 1pm. Apparently no one got the message?!

As well I am a Starwood Preferred Guest. I was never offered any Starwood room, upgrades, anything.... Everytime I have stayed at a Sheraton (same Starwood Group), I was always treated better.

Would I go back - SURE if the price was right. However hard to justify in excess of $200 for a night for mediocore service.

  • This TripAdvisor Member:
    • Liked — The rooms were nice and modern and clean
    • Disliked — The service, or lack there of.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madstal's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: November 28, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
Was this review helpful? Yes No
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Average price*: $203 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Best choice on Dixon Road”

Westin Bristol Place Toronto Airport

4 of 5 stars
Geneva, Switzerland
Jan 27, 2008
1/1 found this review helpful

I moved to this hotel after one disapointing night at another hotel on Dixon Rd because I trusted the good trip advisor review. And I spoiled myself with a suite.
I agree with others that the renovation has been great. The wood panelling and flat pannel TVs give it a very modern look. The suite size was beyond my expectation. I had been looking for a junior suite with a separate couch - the suite features a dining room with table for at least 6 and a huge living room. I had breakfast every morning and could organize good work on the table.
I used the gym every day and, although it is small, it has adequate equipment and was not busy early in the morning. I only had a quick look at the pool which seems nice with good sun light. Unfortunately the gym and the pool don't connect - something I appreciate when it is available.
I did not use the restaurant but enjoyed the adjacent tex/mex and particularly the steak house across the street where we had good group dinners.

  • This TripAdvisor Member:
    • Liked — This is one of the most comfortable business hotel close to Pearson airport with good bus/car transport facilities
    • Disliked — As all airport hotel it is far from nicer downtown Toronto or Yorkville nicer locations, so I would not recommend it for tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cflorin's Summary
Date of Stay: January 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: June 18, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $203 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Much Better than before”

Westin Bristol Place Toronto Airport

Sep 30, 2007
3/3 found this review helpful

I had stayed here a few times when it was the Wyndham and was so disappointed that I refussed to have my organization book me there again. So when I was informed I was staying there again I was a little concerned.

I am happy to say it is completely different.

Room is a great size, and lots of room to store things. Their new air
conditioning/heating works wonders, as this was always a problem before. I found the ac to be very quiet and efficient.

Bedding is like sleeping on a dream. I did encounter one problem and that was that the duvet cover was filthy, dirty and marks all over it, and some blood where it looks like someone may have cut themselves. A quick call to housekeeping go the duvet changed.

Every room has a flat panel LCD and large desk. I was disappointed that you couldn't get free internet, but I purchased it for $12.50 for 24 hours. I believe you can get it in the lobby with wireless for
free.

Bathrooms have been renovated but you can tell this is an older hotel. My one observation was they renovated all these rooms; but they didn't replace the doors to the rooms or the closet/bathroom doors. Your room door slams shut and you can hear everyone else's room door slam too. The elevators are old and slow still.

Breakfast in the restaurant was quite good and service was great. I had the buffet for around $20 which included hot food, if you just get cold food it is cheaper.

Front desk staff were very friendly and helpful with any questions I had. The shuttle is very efficient, but unless you know that you have
to phone the hotel to get them to pick you up at the airport you could wait for a while.

Overall this hotel is great and I look forward to staying here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie_Bernie's Summary
Date of Stay: September 2007
Member since: November 25, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $203 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“This hotel is now a Westin - nicest hotel near Toronto airport”

Westin Bristol Place Toronto Airport

4 of 5 stars
Montreal
Apr 19, 2007
7/7 found this review helpful

My meeting was at the Renaissance, but it was booked, so I stayed at the Westin. I remember this hotel used to be the Wyndham, but I don't know when it changed. The room I had was on the small side, but very nicely furnished and it was renovated. My only complaint in the room was that there was no desk! When I told the check-in clerk, he informed me that since this room is a different shape, they need a special shaped desk, which hasn't arrived yet.

Mini bar is absolutely outrageously priced, so avoid! Nice LCD TV on the wall! There is a pool and fitness, but I didn't check it out.

Parking is $14/day

Restaurant - I had the breakfast buffet for $14 - it was fantastic, tons of fresh fruit, oatmeal, all the hot dishes you expect, and served til 11 am.

Overall I think this hotel is great, and definitely my first choice for the Toronto airport area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTLGAL's Summary
Date of Stay: April 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: June 02, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $203 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Refreshingly Nice”

Westin Bristol Place Toronto Airport

5 of 5 stars
Etobicoke, Ontario
Feb 16, 2007
5/5 found this review helpful

When I reviewed the hotel on their website, I was disappointed that my group had decided to stay there, but my opinion changed upon arrival. The exterior of the building is prefabricated concrete, but the interior, the part that matters, was rich woods and natural stone.

The rooms all have this nook where the window is, which increases the size of the room compared to the standard hotel room.

The main draw is obviously for business travelers coming through Pearson. The business centre is exactly what they promise, and the wifi is not budget.

The pool and fitness area were underused, so I felt very comfortable there. The skylights are a nice touch.

The shuttle to the airport was convenient and the hotel staff were more than courteous when dealing with bags.

  • This TripAdvisor Member:
    • Liked — Shuttle to the Airport
    • Disliked — No complimentary breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rro's Summary
Date of Stay: February 2007
Traveled with: Large group or tour
Visit was for: Business
Age group: 18-24
Member since: February 21, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $203 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Westin Bristol Place Toronto Airport

( 8-12 of 13 )
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Westin Bristol Place Toronto Airport Also Known As

Address: 950 Dixon Road, Toronto, Ontario M9W 5N4, Canada