They call this a boutique hotel, but it lives up to that image only till the lobby of the hotel. Once we went up to our room, we started to realise that this was an old building, with an old elevator. The passageway leading to the rooms was stuffy and not air-conditioned. The room was tiny; only a little bigger than our bathroom. The room had pipes showing, which had been made to look like they were a part of the style element, but we didn’t buy it. Our view was that of a giant dumpster. There was no air-conditioning, but they had provided a small cooler which kept the room quite comfortable. The strangest part of the hotel was that the floors creaked and vibrated when someone walked, thus, we could feel the vibrations if any guest walked in the passageway. It got really annoying, and frankly, made us wonder if there should be some sign up informing us of how many people can be on one floor at one point.
Service was awful. The receptionist was cold and snobbish and that attitude was consistent, even though the person attending the reception changed. They were so unaccommodating and cold that my husband and I were afraid to talk to them. And when we were checking out, we met a lady (who seemed to be the owner or the manager of the place) who was just as curt with us. When we asked one receptionist if there was any good place we could exchange money at, he said there weren’t really any places in Vancouver, except Scotiabank (which gave an awful rate, we found out). We went out to soon discover that there were a plethora of Foreign Exchange places all over Robson and the city.









Value
Rooms
Rooms
Value
Service



