My husband and I stayed at this hotel for a 2 week honeymoon and loved every minute. Indicative of how enjoyable it was, is the fact that we didn't fall out!
The hotel is only 7 months old and the rooms are very modernly decorated, with jacuzi, flat screen TV on the wall and even a bedside docking station for your ipod. Room service twice a day; excellent friendly service; 7 restaurants to choose from so you never get bored of the good food; great air conditioning throughout; a fantastic spa; a well equipped gym, a choice of 'social' pools (one with a bar in it) or quieter pools outside each accommodation block; gorgeous sun loungers with waiters serving drinks; quality entertainment during the evenings, and to top it all, a fantastically maintained 18 hole golf course!
My stomach unfortunately suffered a culture shock with the spices over there, so I had to get the Doc out, who is situated at the hotel. He was very friendly, professional and attentive (make sure you have insurance).
The hotel is approx 35 minutes from Cancun town, but has everything you need, so unless you feel like the occasional excursion, there is no need to leave the hotel.
We spent a day at the top rated 'Moon Palace' hotel in Cancun and both agreed that the Excellence was the nicer of the two - the golf course was maintained to a higher standard and was more enjoyable to play, but the main thing which struck us was the noise - the lack of children at the adults-only Excellence hotel made our holiday all the more relaxing and enjoyable!
I would highly recommend this hotel to adults of all ages who are looking for a high quality, relaxing but entertaining holiday.

My Husband and I just returned from a week in paradise and are sad to have had to leave. Everything about the resort is awesome and we would return in a heartbeat. Are there some bugs that need to worked out YES however I think lots of times we are looking for perfection especially when we go on vacation because we have spent alot of money to go and want everything to be absolutely perfect 100% of the time but here is the bottom line. The resort is VERY clean, the rooms are fantastic ( very large for a hotel room) the resturants are plenty with lots of variety and no resverations are required and not limited to the amount of times you go to one heck eat at the French Resturant ( our fav.) every night should you wish they don't care. The people are extremely friendly but do they always deliver the best customer service each and every day NO they work long hours and many a days in a row ( which is customery in this country they are thankful for the job) but overall they are there to please us the customer. If I had to point out anything in paticular that didn't set right with us it would be the front desk and consigures service as we did not feel that they went out of there way to help us with a couple of things. This by far is the best resort we have been to to date (1of 7) and we would go back tomorrow.

Like others have written if you are looking for the party scene all the time this is not the place lots of activities planned by the entertainment team and very relaxing.

Looking to go into Cancun ask the bell hop about taxi servcie and they will arrange one for you we went shoping at a local Market and were nervous about just hopping into a taxi and being able to get one to bring us back without costing a fortune. The bell hop suggested we talk to the taxi driver about waiting for us or making arrangements to come back and pick us up which we did and he waited for us while we shopped (2-3 hrs) and returned us back to the hotel safely for $40.00 US round trip.

We had no problems with maid service, our room was always cleaned in a timely manner and always left extra towels if we asked for them and I loved the turn down service.

Planning a honeymoon can be difficult. There are a lot of things to consider. Luckily, I found a gem of a company who helped me plan the most unbelievable honeymoon I could have imagined. Unforgettable Honeymoons is a wonderful company who is honest, straightforward and hands on!! Heather, my personal travel guru spoke with me to get an understanding of what I was looking for and quickly came up with ideas that were well within my budget. They disclosed all information upfront so I was not surprised when I got the bill. Everything that was told would be included in fact was. When Heather recommended the Excellence Playa Mujeres. My husband and I were both sold. This place is a FABULOUS resort with anything and everything you could want to make your stay comfortable, relaxing, and fun. There are plenty of yummy food choices. I recommend the Steak House for their delicious filet mignon's, the Lobster House for the wonderful lobster chowder, Spice for their saki, sushi, and tappan yaki, Barcelona's for their desserts and salads, etc. As you can see there was not a shortage of food for dinner. Lunch can be a little more limited, but they have a great room service menu, grills by the side of the pool and even excursions that sometime offer lunches. The room service menu is open until 5:00 am so there is never a worry that you will go hungry. They have 8 bars all unique with the decor and atmosphere. The drinks are top notch! There are plenty of evening activities the resort plans so you don’t have to go far to listen to jazz, watch a dance show, sing karaoke. They even had a casino night. Lastly, the service, I have never been treated with so much courtesy. We walked in and there was a gentleman waiting with glasses of Champagne and ready to take our bags to our room. The service was on a scale of 1 to 10, a 12!! The staff in the restaurants, bars, hotel, and anywhere along the property were friendly and kind. My husband and I want to make it our anniversary spot since we had such an amazing time. I highly, highly recommend the resort and the company, unforgettable honeymoons!!!

We just got back from our honeymoon at the Excellence Playa Mujeres and it was the best vacation we have ever been on. We have stayed at many all inclusives before, and none compare to this resort. Everything was top notch.
Our room was a roof top terrace room. It was worth the money for the views alone. We had a view of the ocean, and the main courtyard where we could listen to the house band at night. The roof pool was clean and cool when you just wanted to hang and relax.
We had turn down service everynight with candies, and some type of towel animal.
The food was excellent. We didnt get to eat at every restaurant, but we did our best. Our favorite was Chez Isabell. Have the sea bass. The resort had top shelf booze, Absolut, Tangueray, Bombay, Baileys. They even had coors light for those who will not drink Mexican beer. The pools were all beautiful. There were also 3 lazy rivers to just float around in. The spa was excellent. I recommend hydrotherapy so soothing. My husband got the high tide massage and really enjoyed it.
At the resort you could participate in the activities, or just relax. That is what I liked best. The entertainment and daily activities were not in your face. Hands down, I would go to this resort again, and am already looking into the winter.
The beach was groomed everyday, and the water was clear for the most part. High tide brought in some sea grass, but nothing I would even complain about.