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Royal Caribbean: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 90 Reviews
5.0 of 5 stars
60
4.0 of 5 stars
22
3.0 of 5 stars
5
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#12 of 166 hotels in Cancun
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 207
  • Address: Blvd Kukulcan Km 17, Lote 50 Zona Hotelera Cancun 77500 Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Oceanfront high-rise condominium complex conveniently located near Mayan ruins and 20 minutes from Cancun Int'l Airport. This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $132 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Royal Caribbean

( 11-15 of 90 )
“Outstanding Resort - Tremendous Value”

Royal Caribbean

4 of 5 stars
San Diego, California
May 31, 2008
1/1 found this review helpful

We stayed at the Royal Caribbean on a time share exchange, from 05/17 to 05/24/08; our second stay at a Royal property in Cancun. We pre-arranged our hotel transfers with Thomas More Travel, Royal's in-house travel agency; our transfers being billed directly to our resort account.

The Royal Caribbean is one of five Royal properties in Cancun; situated between the Royal Mayan and the Royal Islander. The resort has 207, 2BR-2BA, 1,448 s.f., ocean-view villas. The villas are well furnished and laid out perfectly for two couples and/or a family of six. On each side of the living area/full kitchen are a bedroom, bathroom and huge walk-in closet. The floor plan optimizes privacy for two couples. The kitchen is fully furnished and equipped with everything needed to prepare/consume meals. The villas are equipped with three televisions, CD-DVD player, two large safes, air conditioning, internet (dial up access @ $30 per week), iron and ironing board. The master bedroom is furnished with a comfortable king size bed, the 2nd bedroom has two double beds and there are two Murphy beds in the living area. Each villa has two balconies; a large, furnished balcony that can be accessed from the living area or the master bedroom and a small "step-out" balcony that can be accessed from the 2nd bedroom.

The Royal Caribbean has all the amenities you'd expect to find at a luxury resort: 24-hour front desk, huge swimming pool with swim-up bar, exercise room (fee), beauty shop (the Spa is located at the Royal Sands resort), gift shop, laundry room, guest service/business center, small children's playground, sports/activity desk (snorkel gear, golf clubs, tennis racquets, bicycles, beach towels, etc.), car rental office, travel office, lobby bar, and convenience store. There are two computers (fee) in the convenience store and there is free wireless access in the lobby. The Royal Yacht Club (off-site) offers complimentary sailing lessons and free use (one hour per day) of sail boats. Unlike other time share resorts, maid service is provided daily (except Sunday); however housekeepers do not clean the kitchens. "Spring-breakers" are discouraged from staying at the Royal Caribbean and are put on notice that un-acceptable behavior will not be tolerated (one guest in each villa must be at least 25 years of age). The resort staff appeared to be enforcing the posted rule regarding the saving of un-attended lounge chairs around the pool.

The on-site restaurant, Tradewinds, serves breakfast, lunch and dinner. The "Tradewinds Express" offers chicken, ribs, sandwiches, salads, etc. to go and provides free delivery. Pizza is also available from Bartolo's. There are additional restaurants at the neighboring Royal resorts (Royal Mayan and Royal Islander), as well as at the Royal Sands. Free, inter-resort shuttle service (except Saturday) allows you to enjoy the facilities at all five Royal resorts in Cancun. The shuttle also stops at Captain's Cove restaurant (accross the street) and Hacienda Sisal restaurant (at the Royal Sands). Meals at the above restaurants can be billed to your resort account. We dined once at the Tradewinds and had chicken and pizza delivered on another occasion; both experiences being a little disappointing (greasy French fries, dried out chicken and one of the worst pizzas I've ever had). We also dined at Captain's Cove. Everyone in our group enjoyed our seafood, although it was a little expensive. The day after we arrived, we took the 65 cent bus ride into town and bought a week's worth of groceries at the Wal-Mart Super Center (there is also a Sam's Club next door), returning to the resort by taxi ($14). Food at Wal-Mart was about 1/3 the cost of the resort's convenience store.

Although the strong winds that prevailed throughout the week rendered the ocean unsafe for most people, the beach was beautiful none the less. The resort has dozens of palapas with lounge chairs and there was a beach life guard on duty.

Service at all levels (housekeeping, wait-staff and front desk) was excellent and the resort was well-maintained. Despite my disappointment with the food quality, I would definitely return to the Royal Caribbean.

Feel free to contact if you have any questions.

  • This TripAdvisor Member:
    • Liked — Size and layout of villa
    • Disliked — Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sceneisle's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 50-64
Member since: June 12, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
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Average price*: $132 (year-round)
“Incredible Royal Caribean”

Royal Caribbean

May 14, 2008
1/1 found this review helpful

After the hussel and bussel of Cancun Airport and the heart stopping ride to the resort it was like stepping through the looking glass into a world of tranquility filled with friendly, happy people. the staff were on parr with any five star resort anywhere in the world and were amoung the friendliest I have ever come across.

The rooms were spotless and nicely decorated with a superb view of the pool and ocean. The food was Really good! The margarittas were the best ever and the fun never stopped. I never really wanted to leave the resort and the times I did I couldn't wait to get back. The beach was a bit of a disappointement, it was very small and quite rocky this time but that was understandable considering the hurricane.

This was my second trip to Cancun and I must say, I know I will be back as I bought a time share with Royal Resorts this time and we will enjoy it for the next 30 years.

  • This TripAdvisor Member:
    • Liked — the staff were amoung the best anywhere, no request was too much trouble
    • Disliked — the beaches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulpark's Summary
Date of Stay: May 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: October 25, 2003
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $132 (year-round)
“Loved The Royal Caribbean”

Royal Caribbean

May 7, 2008

We traded one of our timeshare weeks to stay at the Royal Caribbean. We had a fabulous time there. The room was clean and the staff couldn't do enough to help you. They bent over backwards for us. The shopping is great too. The mall is just a short bus ride away. It only costs 65 pesos. Everywhere we ate the food was great. On the property and off the property. It was truly exceptional. We didn't rent a car, we stayed on the property. There was plenty to do. All in all it was a wonderful trip and we would love to come back here again.

  • This TripAdvisor Member:
    • Liked — the service
    • Disliked — the beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duchessToronto's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 50-64
Member since: May 07, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Shopping, Spa
Was this review helpful? Yes No
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Average price*: $132 (year-round)
“Wow - you deserve this resort!”

Royal Caribbean

5 of 5 stars
Leland, NC
May 7, 2008
1/1 found this review helpful

We just returned from the Royal Caribbean and I want to let people know - this is the nicest place my wife and I have ever stayed!

If you have a family with 3 or more children or are traveling in a group with 5 or more, this is the way to go.

The villas are spacious, breathtaking and I seriously have never experienced anything like it.

My wife and I are not huge drinkers and I had the cheap food at the all inclusive resort so this is PERFECT! Drink what you want (only costs a $1 or $2 for drinks) eat where and what you want and have the convienence of a full kitchen in case your kids want some cereal or a can of chicken soup.

We ordered pizza (from the hotel) one evening when we were too tired to go out and it was great!

Some tips:

Get an ocean view, corner villa on the 4th floor. The 4th floor is level with the pools and restaurants (not so much walking) and it sits above the ocean for fantastic breezes and views during the day.

My whole family agreed that the villa was the best thing about our vacation and we took a tour everyday.

  • This TripAdvisor Member:
    • Liked — EVERYTHING!
    • Disliked — It was perfect - I found nothing wrong at all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDLimbo's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 12, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
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Average price*: $132 (year-round)
“Spring break with teens”

Royal Caribbean

5 of 5 stars
Charlottesville, Virginia
Apr 15, 2008
1/1 found this review helpful

We were at the Royal Caribbean 4/6 - 4/12. We exchanged our time share through Interval International and were supposed to stay at the Royal Mayan. When we arrived, we were told there were no more 2 BR villas and were quickly moved over to the Caribbean- first floor, ocean front. We were very pleased. Our luggage was lost on the way to Cancun, but the front desk at the Mayan called several times to make sure it arrived.

The villa was spacious and clean. The decor, furniture, and were a little outdated but in excellent condition. The air conditioner was very loud. The grounds, lobby, and pool area were very clean. Daily maid service was a luxury. An on site grocery store was convenient. Our concierge was not pushy about timeshares and was very helpful in getting a reservation at Harry's (absolutely wonderful restaurant). Thomas Moore travel agency did a great job with airport transportation and coordinating trips to Tulum/Hel Xa, Isla de Mujares (sp?), and wave running. The teens enjoyed all the activities, although there were few teens at the resort.

We could easily catch a bus down the hill from the resort into the city or local restaurants.

Check out the Give a Toy, Get a Smile Program (check the Cancun forum) to bring toys for children in Cancun. There's a convenient drop-off place at Hard Rock Cafe on the Hotel Zone.

  • This TripAdvisor Member:
    • Liked — Cleanliness
    • Disliked — Loud air conditioner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laurava's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: July 17, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $132 (year-round)

Reviews of Royal Caribbean

( 11-15 of 90 )
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Royal Caribbean Also Known As

Address: Blvd Kukulcan Km 17 | Lote 50 Zona Hotelera, Cancun 77500, Mexico