If you are looking for a modern, pristine, American-style hotel, look elsewhere. This is a good, clean, no-frills hotel that seems to cater to majority of Mexican clientelle. We stayed there twice, once in the hotel and once in the Suites and LOVED it. The rooms in the hotel are small with only the necessary furniture - AC, cable TV and no shortage of hot water. We had a king size bed with a balcony and a view of the river - great for looking at the large iguanas that frequent the trees across the street. This is not the hotel for anyone who likes to sleep later or has a big problem with noise in the morning. There are many businesses near the hotel that open early and their owners can be heard sweeping, talking and driving vehicles from about 7 am on.

We very much enjoyed our stay and had very good service from the staff - have a bit of patience and understanding is required with a few who speak little English - you may even learn some Spanish! A good cultural experience!

The Goodalls, Whitehorse, Yukon, Canada

Encino Guest from Chicago, IL
Well, I've been a guest 3 times and just love it! The budget is great and evertyhing is so close. The staff was wonderful. The a/c was noisy but other than that I have no complaints. I love the pool area. It's different but that's what I like about it. How I can see everything from the roof top! The last time I was there was June06. That was the first time the whole family went. Nieces, nephews, mom, aunt & uncle. Everybody was excited and loved it! Especially the kids, you know how they love the pool!!! Well, I definately recommend it!

My partner and I stayed at Hotel Encino for one week over the Christmas holidays. We found the hotel to be clean and safe. There were safety deposit boxes at reception. The maid did a good job and the towels were good. They have a free towel service so if you need a towel for the beach they provide a good, thick towel. It has to be back by 6pm though.
You have to leave a 200 peso deposit for the channel changer which seemed odd but it was no problem as that was the hotel rule.
The hotel is budget. Location is excellent. Right in the centre of old town PV and literally a 5 min walk to the Zona Romantica. One block to the beach. The rooms were old fashioned and a bit worn but it was all very clean. Balcony was great. All the reception staff were very friendly and helpful. They all spoke English well. We would definitly stay there again as it was worth the money. To stay in a more modern hotel you'd pay 3 times the price at least.

This is a nice, basic, clean little hotel right in the heart of Puerto Vallarta. If you want to be easy walking distance to shopping, the beach, and great restaurants, this is perfect. It is NOT a luxury hotel--stay at one of the resorts if that's what you're looking for. But this hotel was pretty and felt safe and well run, airconditioning worked and the bathroom was in good shape, if a bit old. Also, even though it's really close to everything, you don't get much street noise, at least our room didn't, and the front entrance isn't on a really busy street, which was nice. I would definitely recommend this hotel to anyone who wants to really explore the city.