Park Royal Acapulco is a terriffic hotel. We are Royal Holiday members, so we had our own concierge. (Gustavo, who was the best. Very helpful & friendly from the moment he picked us up from the airport until he helped us load our bags into the van for departure). Besides Gustavo, the staff was extremely friendly & courteous. Not everyone speaks fluent english, but noone seemed aggrivated by the fact that I didn't speak Spanish either.
The food was good. There wasn't a big variety from day to day, but it was all very tasty. Most of the dishes were outside my normal diet anyhow, so it wasn't like I had to endure meatloaf for 8 straight days.
Rooms were a little smaller than I expected, & the beds were very hard. We didn't have hot water the first 2 days. But to their credit , once we made them aware of the problem, they had maintence fixing it within hours. We had hot water for the remainder of the stay.
All facilities from the beach & pool to the hallways to the lobby were kept extremely clean! There were constantly people coming around collecting cups & plates poolside.
The views were spectacular! This hotel is in the diamond district, across the bay from the main strip. At night the whole city lit up providing incredible scenery. Both evening restaurant choices & the main lobby / bar area have huge windows allowing optimal views of the beautiful nightscape.
Only 10 minute cab ride to town & the main strip with all the action or shopping. But far enough away to allow for a quiet, & private time on the beach or at the pool.
The beach was smallish. The water look a little grey, but only because it's the bay & a little churned up. The water is crystal clear & clean. I stood in water up to my neck & could easily see my toes.
Overall a relaxing & enjoyable resort spot. But probably not for spring breakers or those looking for a party hotel. More peaceful family environment.
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