To begin the staff was very nice and friendly. They allowed us to leave our luggage after check out while we went shopping before our cruise was to leave out that evening, I cannot say enough about the staff. As for the hotel, it was OK. The bed was comfortable and the room itself was pretty clean. I liked the bathroom until I looked up and saw where part of the ceiling looked to have been leaking alot and the tub has some issues with some mold. I think it is because this building was an old building that had been renovated. I could see where when the painters painted, they just painted over the hinges, etc in the room. I noticed this inside and outside the room. As for the area, it was pretty dead. I think that is because iti was more or less a business district and we were there on the weekend. I will say the room was very quiet. If you are looking for a view, there really isn't one. If I had to do it again and considering how expensive this Courtyard was, I would rather pay the extra money and book at the Marriott in the Condado.

We stayed at the Marriott Courtyard the night before boarding a Caribbean cruise. Our choice was mainly based on the fact that this is one of the hotels by Royal Caribbean to put passengers up before their cruise. Although very expensive for the few hours spent, it was of a very high standard and close to the port. Checkin is at 3pm and checkout at 12 noon. However, were generally accommodating when we requested a 1pm checkout (however, the maid was not made aware and at first insisted we leave at 12 noon). Taxi's cost about US$12 - 14 to the port. The only negative is that the breakfast is extremely expensive. However, not to worry, there's a supermarket, and a couple eating places across the road. In terms of location, while good for the port, appears to be little to do - would therefore need to be prepared to take a taxi to the tourist areas.

Booked one night through the Mariott website. I booked a double room, but upon arrival was told that I would only be given a king. I had to fight this at the desk. I will say however, that the desk agent handled this problem well. She maintained a calm demeanor and a smile the entire time.

The room itself was a city view and looks exactly like the pictures from the hotel website. The room was clean and the beds were comfortable. I have no complaints in regard to the quality. We paid for a 3 star and received a 3 star.

There are several restaurants within walking distance from the hotel. I would suggest this hotel to anyone with a short stay in San Juan.

First i would like to stay we had a great vacation for the eight days that we were there. When we showed up to the hotel it is very nice. there was eight of us(two families w/small kids). we requested to two rooms together but they could not set it up that day(they set us up two days later, even after we forgot). so we headed to our rooms and they were very clean and had the right amount of towels too! We were very pleased. The sliding doors are double walled glass. Staying near the airport was not a problem. You kind of blank it out after a while. once or three times an hour they fly over. the beach was nice and clean. The waiters were very nice and would help you with your chairs and umbrellas. The beach is not sand but small sea shells. but it was still nice. We ended up near the san juan hotel near the jet skies because the beach had very soft sand and the waves were smaller. the waves in front of the courtyard were very rough for my kids. they were nice size waves. So were always walking to the softsand beach near the san juan hotel. Plus they had a store that sold beer and spirts. stock up here and get you a foam cooler and take to the beach. It will save for a fe hundred dollars. the don q spirt was very good. Also don't trip on the beer. They come in 7 oz 10oz 12oz(the rarest of them all).
you will rarely be served a 12oz beer. The locals were great. Please come very fit. ; ) You will see that everyone(locals) at the beach is in shape. It must be all those 7oz beers that keeps them thin. You must try the beer called Presidenta. A great Dominican beer.
We ate at one restaurant down stairs and it was not worth the $24 charge. Dont eat there go out. the breakfast was very good. dinner no!!! go to Metropol for dinner it was the only place we ate at. there were two others i have forgot but i will edit when i receive my pictures. You need to rent a car before hand or at the hotel. you would get a better deal there. You must got Luquillo. the beaches were calm for small kids. the water is clear and cool. There are two places to get food and drinks. there are also restrooms and showers. it cost about $4 are car to get in. beers are about 2.50 a 10oz can. Food is about 4.00 and up.
we also did the bio kayak tour. we paid about 70$ buck a peice. it was kind of high but we have never sen the water glow like that. it was pretty cool but not for 70$. it was nice though kayaking.
two places that must been seen is Culebra
and Vieques. these are the most beautiful beaches in puerto rico. one other thing dont worry about the rain. it rains just for a few then it is back to the heat and sun. one time when were out it rained for about 30 min and that was it. not very hard .. i hope thhis helps.