I was really looking forward to the Tensing Pen, based on the great reviews and the awesome photos. I was VERY disappointed.
PROS: The property, grounds, room were all VERY VERY nice.
CON: The service was lackluster, with the exception of a couple people. Why do I say this?? There was a wedding there, and we were notified that the only restaurant would be closed meaning that we'd have to go elsewhere for a meal, totally fine. What was NOT fine was being informed while we were at the pool / bar area looking for a bartender in the middle of the afternoon that the BAR was closed also. Really? The ONLY bar. There was no water, no sodas, no cocktails to be had. AND the wedding was being held directly outside the two rooms of the apparently only two couples NOT attending the wedding. So, 1) no food; 2) no drinks; and 3) party just outside our doors. The property was plenty large enough and spread out enough that they could have put the non-wedding guests AWAY from the wedding. The staff all seemed unhappy to be working there. We felt like any request was a burden (except for the wonderful housekeeper and the nice guy who took our bags to our room for us). Frankly, I felt like we were just filling empty rooms and all the time and attention was paid to the wedding and wedding party.
But, if you get there and there's not a wedding, it's a lovely place. The room (Seagrape II) was beautiful. Every location on the property was lovely. We just didn't get very good service.
Oh, Ras Rudy's across the street has delicious food.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun