We just returned after two weeks at dreams. The resort is truly beautiful!! We stayed at Secrets Capri in Mexico for our honeymoon in 2006 and this resort is comparable. Our room was lovely and spacious 7309 a refurbished room in the preferred section. The pool is the biggest ever only 3 ft deep but always warm. We never found it too crowded round the pool cos its so spread out with more that enough beds. The beach is great but we found it too hot down there the weather was 90 degrees for the whole 2 weeks with only one day of rain which is unheard of this time of year in a tropical climate! Theres plenty of choice of restaurants for dinner and we never had to wait more that half and hour. The cocktails are great and the waitresses come round all the time to get your drinks round the pool. Theres plenty to do if you want to or if you just want to chill out its so relaxing and everyones so laid back just like it should be in the caribbean!

This was my and my husband's second time at this resort. This first time was when the resort was Sunscape the Beach. We were not expecting much, if anything, different with this visit, but did notice some suttle changes.

The food was good the first time we went, but thought it was even better this time. However, the desserts still lack in the category of flavor. Perhaps it is a personal preference, but Americans like chocolate and lots of it. The desserts are always beautiful, but lack in flavor.

Housekeeping and maintenance seemed to be lacking a little. I did not notice it the first time, but this time our bed broke and the door came off the armoire. We were in building 2, which is one of the older buildings. It was our understanding that building 7 was one of the newer buildings and we did have a chance to visit one of the rooms and determine it was a lot nicer.

The major issue we had during this visit was the lobby ceiling falling in. Luckily it did not fall directly on us as we were in one of the shops off the lobby, but needless to say we were scared to death. We thought the whole building was coming down on us and we ran to find where to hide. I was hysterically crying because it devastated me. I'm usually not an emotional person, but with all the earthquakes and hurricanes all you can think about is it is happening to you. Luckily it was the drop drywall ceiling and no one was injured, but there were several of us visibly upset. None of the workers or staff ever asked any of us if we were injured or if there was anything they could do for us. There was no question that several women were crying or visibly upset. It was very disappointing that everyone went on like it was no big deal. I even asked one of the entertainment guys if it freaked him out and he said "No, I've seen worse." Being from Michigan and not being exposed to hurricanes or earthquakes, I have not see worse. There was no sympathy or empathy for anyone. It had been raining fiercely and we had no idea if there was a hurricane or a tropical storm. One of the issues there is you really never know if bad weather is coming. We were informed later that it was a tropical depression (whatever the heck that means). I had a massage schedule for later in the afternoon. Between the ceiling falling and then helping two people with their drunken shortcomings (not the fault of the resort so I will not go into it here, although my husband and I played EMTs to a passed out girl in the rain) I had my massage. When I arrived and got dressed I broke down crying after all the drama and one of the girls offered me a peice of chocolate.

I know that the resort could not control the ceiling falling, but they could control how they handled it afterwards. Soon after the incident I said I would never go back and wanted to go home right then. I also believe the resort should have some type of warning system in the event of bad weather. Whatever came through that day torn down trees and obviously had an effect on the ceiling. This information should have been shared with others.

My daughter (13) and I (39) stayed at the Dreams Resort in May 2008. We had a fab time there, dont let any of the negative reviews stop you booking this wonderful hotel. All off the staff are fantastic, from the hotel manager through to the gardeners, they just couldnt do enough for us.

HOTEL & POOL
This hotel is immaculate, there were always people around cleaning. Pool is huge, it winds its way down through the gardens and hotel from the main entrance right down to the beach bars. It was never overcrowded and there were plenty of sunbeds available. The only negative thing I can mention is that the Americans tend to take all the pool floats and keep them to themselves even if they arent using them. My daughter asked 1 lady who had 3, if she could have 1, only to be told, go to the other end of the pool. My daughter being a fiesty little monkey promptly told her but you have 3 and youre not even using them! The lady then reluctantly gave her 1.

ROOM
We stayed in room 3123, which is approx half way between the main hotel and the beach. This was great for us as we didnt have to walk too far for the restaurants or the beach. This area is really quiet too. We did have a room which faced out into the gardens (with a hammock on patio area), which I must say, I was slightly disappointed at first only to realise that if we went out the front door, the pool was there. The gardens were fab, full of fresh coconuts, wildlife and the most beautiful flowers I have ever seen. The room was extremely clean, the maids used to visit twice daily (morning and evening) with a turn down service when they left chocolates. Our morning maid was IRIS, what a wonderful woman, she loved to spend time with my daughter learning English and also teaching Spanish. When I return without my daughter, I shall be asking for a room from block 3101 - 3105, these rooms have the four poster beds and they face out directly onto the pool, with your own sun loungers. Theres a small bridge also crossing the pool, so the bar is within easy reach! The cocktails are a MUST!

BARS
There are plenty of bars around but the main ones are the Coco Loco and the beach bar. The Coco Loco bar is located half way up the pool, where Rahul will be more than happy to throw a few cocktails together for you. You can get premium brands of spirits if you ask for them otherwise you will be given the local brand and they were pretty strong!

RESTAURANTS
There are 7 restaurants -World Cafe, Steak House, Seafood, French, Mexican, Italian and Japanese/Chinese, so theres plenty to choose from. Food was fab and I had no complaints. A few people did get an upset tummy but I dont blame the food for one moment, the food was always hot and freshly made, I think its more of a combination of the change of envoirinment, sun, sea and too much alcohol. The thing I liked about this hotel is that you never had to pre-book your meals in the a la carte restaurants. There are busy periods, I would say 19:30hrs - 21:30hrs but they will give you a mobile phone and call when youre table is ready, so you can wander off to the bars and have a few more cocktails! If you dont fancy eating out, which me and my daughter sometimes didnt, room service is included in your all inclusive package, only downside being you cant order alcohol BUT you do have your beers in your mini bar along with soft drinks and fresh water. Tip your maid and ask her for an extra beer or 2 !!

ENTERTAINMENT
Entertainment is your normal 'holiday entertainment' Daytime activities are fun, we tried the Spanish lessons, Merengue dancing and lots of other sporting activities. We didnt experience too much of nighly entertainment as we were always tired from the day but what we did experience was good.

BEACH
Beach was beautiful, white sands and plenty of free loungers. Be careful if youre going swimming in the sea as if you enter the sea directly outside the hotel, there is coral, so you could cut your feet. If you come out onto the beach, turn left and walk a little way, you will find a spot were there is less coral (This is near the inflatable trampoline). There is also a daily BBQ on the beach, so if youre a beach lover and dont want to walk back to the main restuarants, there is still plenty of food n drink about. Try the hotdogs! WOW they were good!

All in all, we had a wonderful time here and IIwould deffinately go back but this time for 2 weeks as 1 week just wasnt long enough.

This was the best vacation we have ever had in 20 years of marriage. We have been all over the world and this place was by far the best. The food was excellant and there were plenty of different restaurants to choose from. The best for me personally was the Chinese. They had a wide selection in the World Cafe. The only thing that was missing for us was ranch dressing and flavored creamers. But not a problem I will just bring our own next time we visit. The Entertainment team was the greatest. The guys and girls were extremely polite and went out of their way for all the guests not just us but several did treat us like we were special. Those were Melkis, Angel, Meky Mouse, 50-cent, DJ TuTo, Stephanie, Usher, Luis and Michael Jackson. My teenage daughter Cassie made some special friends(see above) and she cried all the way back to Miami ( was already missing her new found friends) She wants us to buy a vacation home there.We plan to visit there next year and hope to bring the rest of the family. The Dance team was fantastic, the shows were great. My husband and I were in the True Love show and I have never laughed so hard. We didn't win but we sure had fun. We also met some wonderful people from the USA, Ireland and England. Maybe we could do a reunion same place , same time next year. We took 2 excursions , they were OK but now that I look back, We will not take any next year but just stay at the resort and have more fun. Again I would like the thank everyone at Dreams Punta Cana for a wonderful time.......Ann Owen, Florida USA