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Barcelo Bavaro Palace: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 427 reviews
427 Reviews
5.0 of 5 stars
106
4.0 of 5 stars
135
3.0 of 5 stars
55
2.0 of 5 stars
66
1.0 of 5 stars
65
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#52 of 75 hotels in Punta Cana
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 594
Address:
Playa Bavaro
PO Box 3177
Punta Cana
Dominican Republic
Check Rates: $314 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Barcelo Bavaro Palace

( 16-20 of 427 )
“Loved Barcelo Bavaro Palce”

Barcelo Bavaro Palace

5 of 5 stars
hollywood
Jul 2, 2008
1/1 found this review helpful

I just got back on the 1st and I had the Best experience in the Barcelo Bavaro Palace the workers were really nice and friendly , they had really good food if you like latin food really good shows and my kids loved it the have day care for you to leave you todlers while you experience the massages the pool and beach you can pay 15 american dollars to have your self a nanny for the day to take care of your children who are under 2 years old and from 4yrs old - 12 yrs they entertain your children with games actiities, train rides all types of activities I am sorry but everyone who has a bad review on this hotel are crazy. First of all you have to remember you are going to the caribbean to a Spanish Country were all the speak is spanish and were they speak very little english or no english if you go to another country or spain or where ever you know you are not going to under stand them if you want an english speaking vacation stay in AMERICA dont experience in other countries. Dominican people are known as very nice and with a funny caracter. and I am American but you see the worker are tierd that is because they work from 5 am till 12 pm straight wont you be tierd if that was you? BUT I DO RECOMMEND that if you are not a latin food lover or are a very grumpy person who only expect an english language and dont under stanf the fact that you are in a counrty where all they speak is spanish DONT GO STAY IN AMERICA.

  • This TripAdvisor Member:
    • Liked — Very friendly atmosphere
    • Disliked — None
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eliza021's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: July 02, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $314 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“FABULOUS, WONDERFUL, PARADISE”

Barcelo Bavaro Palace

5 of 5 stars
middletown, ny
Jun 29, 2008

Let me start by saying the Punta Cana airport is very hot but a nice experience. We did not have a hard time gettting our luggage. We got to the resort check in lasted about 10 minutes.
The room was beautiful my room number was 2070 bloque 1. The air conditioner was ice cold when we walked in the room. The room was very clean and smelled good. The mini bar was stocked with everything. The food was great and a big selection. Do take imodium ad or pepto bismol. The beach is beautiful and the pool was awesome it feels as if the pools is on the beach that's how close the beach is. The staff is great hard working people they are there when you wake up and when you go to sleep. The resort is super clean and huge. The night entertainment is wonderful make sure you go to see the shows. This resort was great for me and my family. Both my daughters loved it ages 11, 6. I would go back in a minute. Those of you who like the pool make sure you wake up early by 7:45a.m. to go put towels on the pool chairs they go really fast. No need to worry in the beach always chairs they have plenty. Don't pay attention to the bad reviews it appears some people just can't be pleased. THIS RESORT IS TRULY PARADISE GO AND HAVE FUN YOU WILL NOT REGRET AND DON'T FORGET TO POST YOUR POSTIVE FEEDBACK THIS RESORT DESERVES IT ESPECIALLY THE STAFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramssette's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: June 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $314 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“treated terribly at the barcelo bavaro palace”

Barcelo Bavaro Palace

1 of 5 stars
buffalo new york
Jun 21, 2008
0/1 found this review helpful

I stayed at the barcelo bavaro palace from 6-07-08 to 06-14-08. I took this trip with my two sisters. I have to say I wanted to leave after the first night.
Never in my life have I been treated so terrrible. I was made to feel like an outsider for being an american. The staff at the hotel were extremely rude if you do not speak spanish. They made comments like " Americans and no familia". I was with my family.
The staff ignored you and pretty much pretended you were not there. No help at all. We attended a show at the tropicalismo. were not waited on at all. I had to get up leave the show and go get bottled water from the bar in the lobby. All other latin americans were served no problem. I paid the same amount of money as they did.
The beach was the nicest part of the whole trip. The hotel itself smelled of mold. The food was so so. But then again we ordered and we were brought some thing totally different. The buffet was disgusting, birds and bugs everywhere. Right on the buffet tables.I was sick almost my entire trip. I lost 5 lbs.
Our room had three people in it, we only had two of everything. towels, coffee mugs, etc, It was as if the staff was put out to bring us one more towel.
Our apple vacation rep at the hotelwas not helpful with this issue either. He gladly took our money for excursions but that was about it. If I had known, I would have called apple to request to move to another place. Apple should take this hotel off their website.
One other big issue was the maid staff would leave our sliding glass doors unlocked after they cleaned, We had it locked and the pin in the bolt. We were missing items. I almost wanted to not have my room clean so they did not come in.
Tips to future travelers: Do not stay here if you are american. They make you feel terribly unwanted.

  • This TripAdvisor Member:
    • Liked — The beach
    • Disliked — The hotel room and the rextremely rude staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stickingtotheusa's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: June 21, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $314 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“terrible trip for americans”

Barcelo Bavaro Palace

Jun 17, 2008
0/1 found this review helpful

Just returned from dominican republic, The beaches were great and a couple of tours were good.
I would not stay at the barcelo bavaro palace ever again. The rooms are smelly ( bring candles) and alot of mosquito's in rooms and tiny ants. They say the crime rate is low there but I think it is because they dont get caught . We caught a cleaning person going thru our drawers. we also have missing items.
our apple representive booked us this trip, but failed to tell us that no one spoke very good english and it was mostly spanish and latin american resort. We felt discriminated against. everytime we turned around people were making comments like " americanas" and other rude remarks.
The all inclusive trips say gratuties included but if you dont tip the people ignore you. This trip has made me not want to leave our great country .
our buffets -also shared with the birds. The birds just take a seat right at the buffet and peck at eat the cheese and meats.
all the bread and rolls always stale.
the staff mostly never smiles they all look so tired .
I would do alot of reserch before your trip, and ask your rep. how many other americans are going to same hotel. Out of the entire plane we were the only ones going to this hotel . I knew this was a bad sign.
bad taste in mouth.............

  • This TripAdvisor Member:
    • Liked — the ocean
    • Disliked — no americans , rude people/service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buffaloBuffalo's Summary
Date of Stay: June 2008
Traveled with: Other
Visit was for: Quality time with family
Age group: 35-49
Member since: June 17, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Girlfriend getaway, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $314 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Absolutely not returning.”

Barcelo Bavaro Palace

1 of 5 stars
Connecticut
Jun 15, 2008
1/3 found this review helpful

I just returned from the Barelo Palace 2 days ago. Here is a justified reason not to return. Let me also preface that we have been traveling our whole lives, for a month or two at a time to different countries growing up so we are open to mostly everything cultural. Here is my review:
The resort: Was clean and everyday we noticed that the beach itself was raked by staff and well managed. Pool was clean, although one day we noticed a mother taking a dirty diaper off her child and bathing him in the public pool itself. Full blown washing if you know what I mean.
Rooms: Our room was pleasant, large in size, mopped daily and cleaned. We left additional tips even, to appreciate the service.
Food: Here's where there's a problem. There were a large assortment of foods available. We tried everything but when it came to dairy products, soft serve, yogurts, milk, dessert cakes DON'T EAT IT. I had terrible stomach "issues" for those weak of heart for 7 days in a row once I arrived there. My boyfriend is currently laying in bed with a 101 fever and sure to visit a doctor this week because he is fatigued and plagued with wrenching stomach cramps and diarrhea. Again, if you have traveled to Europe or other countries and have been fine as we have, this will be the one place to be cautious. They are very careful with the ice and drinks, however, dairy products do follow different guidelines. Please bear this in mind. Open buffet also means "OPEN". Birds in food, several flies cultivating the hot dishes while man "fans them away". All they would have to do to maintain sanitary conditions would be to cover the food!
Social atmosphere/ front desk: Snobby and don't like Americans. Our biggest issue was what another reader mentioned below. If you are NOT Spanish, you won't be eagerly served here. Staff will snicker at you, give you attitude, and not be helpful. I was later told to stay at the Iberostar because Barcelo was a "Spanish Resort". Fair enough, but I had to wait in line while everyone got served and was completely ignored at lunch. I finally spoke up, and wasn't even looked in the eye as the person answered me, pretending I wasn't there. Understand that I wasn't boasting being American, I speak a little Spanish among other languages and managed to use it when ordering! I have followed this same feature when traveling, in order to respect the culture we are experiencing.**Their behavior was VERY surprising for a tourist-reliant hotel.** Perhaps they weren't happy. We are in our mid 20's; there was absolutely nothing to do unless you knew the language and were in a tourist group. We were in bed at 10 every night. If you are looking for a relaxing vacation to only sit on the beach and not move, that's fine, it is beautiful for sure. But, to make for an exciting vacation filled with stories to bring home and good times, this WILL NOT be it. I certainly won't return.
BTW, we did do excursions and met other people that way, who did mention the very aspects I write about.

  • This TripAdvisor Member:
    • Liked — You can't possibly hate the beach. It's naturally beautiful.
    • Disliked — The staff that accompanied the experience, front desk (awful), the people who ignored us for being American, food gives diarrhea to even the most seasoned traveler and cultivated by flies. Nothing romantic about being sick and unhappy for 7 days. Realistically, look elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarpeDiem123's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: June 15, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $314 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Barcelo Bavaro Palace

( 16-20 of 427 )
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