Meh its Dominican! The resort really needs a make over, and It is being renovated May 1st though November. I got to see what the new renos will look like and I think it will be nice.

The food was Meh! So So.

The beach Meh! Cuba is much nicer.

Th entertainment crew Bla! They did not associate enough with the public, but they did entertain the french crowd! I am not french so I didn't understand a thing.

The room, Small, smelly, they shut off the plumbing from 8-11 god knows why. I knew what I was getting into at this resort.

I swam with the dolphins, best part of the trip Definately reccomend it!

I really don't like the Dominican to begin with so I wasn't expecting much, will I go back Probably not.

Where do I begin? I can't say I had a horrible experience but when I think of a vacation I will not be returning here. The hotel is old, it needs renovations. You don't go away for the bedroom you are staying in, but you also shouldn't really dislike your room. There are no elevators, which is no big deal unless you are elderly, or have a baby with you and have to lug a baby in a carriage up 3 flights of stairs everyday. And who builds a hotel with a bathroom on the second floor? Who wants to try to go up a narrow spiral staircase after they've had a few drinks or in the middle of the night when you are sleepy. I shared a room with my mother who wasn't too excited about going up a flight of stairs everytime she had to go considering she has to take medication that made her go often. We asked to change rooms but they said they didnt have any available. However there were other rooms with ground floor bathrooms.
And the bathroom had tiles that looked like they were glued in place. My bathroom sink was broken and if you leaned over it to put on contacts it sounded like it was going to fall off the wall.
If you get over all that, the rooms are clean. However, the mattress I slept on felt like sleeping on bricks. I think the most annoying aspect of the room was the fact that they didn't come with hairdryers or irons. You could borrow these from the front desk but had to return them at the end of the day, not the end of the trip. There was also no tv remote controls, these could also be borrowed. These things aren't a big deal but I wasn't expecting it and when you go away they are usually standard.
The safe was available for a fee, but from the other reviews it seems people had things stolen. However the best and last thing I will say about the room was the fact that they turned off the electricity at 7 in the morning, and it doesnt come back until 11am. It's not like you need electricity for light at that time but if you need electricity for anything else, too bad.

The walls are paperthin. You wouln't think that was a big deal until you are asleep and some drunkin fools are walking around trying to find their rooms and wake you up as they go around screaming at one another.
The food at the buffet and restaurants was gross. There were days when some food was made well but overall, the food wasn't great. Anyone who says it was doesn't know what they are talking about. I am not an overly picky person, it's not like I didnt eat for the week I was there, but by the end I couldn't stomach it anymore. I liked the breakfast-you can't go wrong with eggs but the lunches and dinner just looked like food from the day before changed into another dish the next day. Any beef or pork meat they served was good, but it's the toughest meat you will ever eat.
And if you happen to be a germ-a-phobe like me, you'll notice they don't change forks or tongs when they switch from raw to cooked food when they serve it to you, so you better have an immune system made of steel. Two of the people with my group got the runs while there-Do Not drink the cold milk. The hot milk is ok.

The beach was beautiful, and the pool is nice. The casino is a joke. They are a few tables and a few slots, but the majority of the slots had tape on them becasue they weren't working and the tables were not being played because there weren't enough people in there. If you are looking to stay here because it has a casino-you will be disappointed. I traveled with 9 people, none of whom won one dollar in that place. There is another casino within walking distance that was a lot better.

I enjoyed my vacation because of the people I went with and the beach. Otherwise the rooms were just ok, the food wasn't good and the people working there were rather nasty. This is no exaggeration, the guy who gave out the towels was very nasty to my sister everyday she asked for towels, and the bartender would look right past me when I asked for a drink, serve everyone else around me, and then give me half full drinks. I even tried tipping people hoping they would be happier to serve, they would take the money but not treat me any better.

Go someplace better. I'm guessing everything was in as poor condition as it was because several staff members said the hotel will be closed for major renovations in May. Whether that is true or if it will be better later on -best of luck to you.

I will start by saying I had low expectations. Several of the recent reviews were scary to say the least (regarding theft, food, accomodations,) but I will honestly say I have no idea what these people were talking about. No, it's not a 5 star resort... (they plan to upgrade and become one by November) but they never claimed to be.
For what you pay (for even an ocean-front room) it was just right. Yes, they could use new curtains and bedspreads -- yes, the faucets drip -- yes, thing smell a little moldy -- but you're just in the room to sleep. The beds are comfortable and the shower pressure/water is nice and hot.
The buffet food is above average. There were just two items (out of about 20 things to pick from every meal) that weren't that great. The drinks are always pouring and the sun is always shinning. The people (staff) are always smiling. Sure, there were some language barriers and everything runs on "DR time" but you are on VACATION and you have to understand that things move slower there.
I went with three girlfriends for 4 nights (we're from NYC) and we had a blast. Hopefully the upgrades due to come by the Fall will help in the "comfort area" but there's something nice about how simple things are there. Hopefully things won't become too commercial and over-populated (aka Costa Rica) because it's nice that there is so much open space there now.
The theft thing was a big concern (as per other reviews) but we didn't use the room safes. We carried everything with us and had NO problems. Also, they have purified water containers all over the resort so you can fill water bottles with good water at all times. NO ONE got sick.
Also the waterfall excursion is amazing. Half the trip is climbing up waterfalls then sliding down them -- then you tour a town's market and a home of one of the locals. It was a beautiful way to spend a day touring and experiencing part of Puerto Plata.
Final note: I WILL DEFINITELY BE GOING BACK.

My boyfriend and I went to Paradise Beach March 12th week, which landed on 1/2 Holy Week, and 1/2 Spring Break. The reviews made us a little worried, but suffice to say our trip was GREAT! The staff was very pleasent, the food was a different theme every night. I would reccomend the Steak from the a la carte. Mmmmmmmmm! Our room was quite old, but what can you expect? It was no biggie because we really didn't hang out in there. I would reccomend bringing a themal mug to put your drinks in though, they warm up REAL quick in the little plasic cups! I would also reccomend the "Paradise Beach" trip, it is a 2.5 hour drive both ways, but I can't stop thinking about how amazing the beach and snorkling was!! One of my favorite trips ever! :) We kept our passports and money in our suitcase locked instead of the safe because we heard that might not be safe, and we were totally fine! We had a garden view suite right by the pool, and I was quite impressed, like I said older, but we had a table and chairs, and the TV got english channels, and we had a balcony, it was really great. The food and water were really good too! They have coolers of water around everywhere, you are totally safe! :)
Unless you are expecting a 5 star, you should ignore all the bad reviews! This place is great!