As someone who lives in Japan - I often stay at the Conrad to get away from things for a weekend. The Conrad is the pinnacle of "Western" style hotels in Tokyo - clean, stylish with excellent service and reasonable prices (again, for Tokyo).
The rooms are all excellent - clean, large and great bathrooms. I generally avoid the "Executive floor" simply because the rooms cost more but it doesn't actually offer anything additional except access to the Executive lounge (which is a good place for a small breakfast but is otherwise not very meaningful). Its worth paying a little extra for a room with a view of the Rainbow Bridge -- trust me, at night, the view is worth the money.
For tourists - the location is not that great - Shimbashi is far from the major tourist centers like Shinjuku or Shibuya. However, the hotel is adjacent to the train station and not at all difficult to get to.
The overall quality of this hotel is very comparable to the Mandarin Oriental in Tokyo - however, this hotel is priced much more reasonably.
As you would expect from any flagship hotel in Japan - all the staff here speak English.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers
I do not recommend this hotel for:
Pet owners, Families with young children
I selected this hotel as a top choice for:
Other