i am a frequent travler spending close to 200 days on the road each year primarily for business in asia. i like 3/4 star hotels that focus on businessmen and i had stayed in the mercure in shanghai which was a great experience.

even though i go to tokyo at least once each year, i booked this hotel for the first time because my meetings were at pccw near tokyo train station. the location is great because one is close to the interesting part of the ginza. it was also a 10 minute walk to pccw building.

negatives: rooms were incredibly small. because i was travelling with my wife to tokyo who was also working there, we felt that the standard rooms were too claustraphobic and we had to upgrade just to get a bit more space. our original room had maybe 3 feet between the end of the bed and the wall; only one very small window. upgrading resulted in increasing our room rate by nearly 50%.

by changing rooms, we also ended up in a smoking rather than non-smoking room.

no wireless connection in the room and one needed to use a lan cable to hook up to the internet. the daily internet rate was reasonable, but we ended getting charged twice each day because they charge based on number of computers logging onto the system. when i asked them to deduct one internet charge, they were rude and refused to make the change eventhough my upgrade was $100 per day.

because of this behavior at checkout, i will not stay here again.

Great location if you are taking metro, but can be a bit tiring for female travelers to walk from Yurakucho, the nearest railway station, with a heavy suitcase. Catching a taxi can be a solution but avoid rush hours! Rooms are small but can't complain considering the location and the price. Like most of the Japanese hotels, amenities are fairly good. The bathroom is quite spacious and the bed wide enough which are probably the reasons why I've came back here several times despite the unfriendly staff! I don't recommend the French restaurant, overpriced for the quality. But still you have many options to dine out anyways. . . Enjoy your stay!

A great hotel, in a fantastic location in an amazing city!!! Reception is on the 2nd floor, so the ground level is nothing special. The 2nd floor is accessed by stairs or lift. The only downside of the hotel is the size of the rooms - rather small, but perfecty formed! The bathroom was snug but immaculate, with clean kimonos and slippers every day. There is a safety deposit box in the room which is free, and a small fridge. Plasma tv on the wall opposite the bed, and a radio alarm clock. Even the toilet was electronic! This hotel is less then 2 minutes from the main street through Ginza, and about 5 minute walk to the subway station. Please use the subway - it's straight forward when you get the hang of it, and very clean and safe. The subway map on the wall inside of the station has numbers in place of the station names - this number is the price you have to pay for your journey. If you decide to travel further there is a 'fare adjustment' machine at each station so you can top up your fare accordingly to enable you to leave the station through the electronic gates. Breakfast in the hotel is good - a little over priced but sets you up for the day in a city where they don't do 'breakfast food' like we do! The city felt very safe at night time, and the road between the hotel and the main Ginza street is well lit and with plenty of people about.
I'd stay here again without a doubt. Enjoy Tokyo!

Upscale hotel w/ english speaking staff.
Great location in the Ginza district. You can goout and walk to all the major shopping areas. Close to rail transportation. I even went for an jog around the Imperial Palace, about 45 min run.
Its got the push button spray toilet which I had never seen before.