Couples Sans Souci All Inclusive
Couples-only beachfront Jamaican resort
Traveler ratings summary of Couples Sans Souci All Inclusive, Ocho Rios Hotel
| Overall satisfaction | 96% of travelers (25 of 26) recommend this hotel | ||||
|---|---|---|---|---|---|
| 4.6 | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
| 4.7 | 4.1 | 4.5 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 3.0 | 4.0 |
A wonderful Resort
I had a great time at css. The people who worked there were not too friendly. Me and my hubby just ignored that and had ourselves a wonderful time. The jacuzzi room was wonderful and the food was great. Last year we stayed at Couples Negril and it was nice but not as nice as CSS. I am from Jamaica New York and I know what a nice resort is like, so take it from me and try it out.
Traveler's tip on getting the most out of your stay
You will save a lot of money here.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great place to stay!
Everything at the hotel was wonderful. Service was outstanding besides being a little on the slow side to get to you at some areas. My husband and I will go back to stay again. Dwaine the beach bartender is wonderful, took good care of us the whole week we were there! Palazzina Restaurant is our favorite place to eat there. Fun entertainment and the Friday Starlight Gala is a must see! Spa massages are outstanding in the huts, we have never had one done in the huts but it was the BEST with the sound of the ocean and the breeze, we did 3 couples massages they were so good! We also did the River Tubing and that was worth it, the whole experience was great!
Traveler's tip
Dont take too much clothes you pretty much wear your bathing suit the whole time. Not worth dragging a huge suitcase to the airport, hotel etc.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Cant Wait to go Back
Our honeymoon was great at Couples Sans Souci. The service and recreational activities were awesome. The staff was very nice and friendly. The great staff made for a wonderful stay. The food was also better then we expected. The room was perfect and we didnt have to worry about children running around the resort. The entire experience at Couples Sans Souci was great, we will be returning to Couples Sans Souci.
Traveler's tip
Be prepared for the drive from the airport to the resort is about 2 hours long. Couples Sans Souci is worth the distance. Dunns River Fall is must see. The clime was not as hard as we expected, make sure you take your own aqua (water) shoes and several water cameras. Make sure you also take advantage of the scuba diving.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 4.0 |
About our stay
The people there were really friendly. Was very quite and our room was in front of the pool. The hotel offered so many things to do, you dont need to bring much money with you unless its for gifts. They had things going on every nite if you are a night owl.
Traveler's tip on getting the most out of your stay
Here at this hotel you couldnt ask for anything better.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
CANT WAIT TO GO BACK!!!!!!!!
It was a beautiful and relaxing place! I would recommend this resort to anyone! We will be going back!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 3.0 | 5.0 | 4.0 |
Awesome resort, but dont have high hopes for the room
On first impression I was pretty disappointed with the condition of our room. We were in a premium beachfront room and I had higher expectations for a 4 1/2 star resort. They were spacious and comfortable, but in dire need of some updating. Our jacuzzi tub was too scary to use and the furnishings were probably originals. However we got over it quickly because the resort itself is amazing. The food and service was excellent and there is plenty to do. The gym is great and right outside is a smoothie bar. The beach is so relaxing and well maintained. The grounds are beautiful and very impressive. We did some scuba and had a great overall time. If you are going for great rooms, this is not the place. They are musty and need updating. But if you are looking for an awesome package deal with a little of everything to offer, great food & activities this is the place.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
San Souci is a good romantic vacation spot.
San Souci was a romantic vacation for us. There has been a slight tendancy for this property to conform to the "party" standards of other properties which is a bit unfortunate since those "other" properties exist in Jamaica. Overall, we were content with the vacation.
Traveler's tip on dining
All restaurants have the same menu for the most part. The names of the items are worded somewhat different but thats about it.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A+++++ on everything
We went to this hotel to get away from it all. To lie on the beach and get rid of all the stresses of life (I am a law student). This hotel gave us the opportunity to do a lot or a little. We sailed each day as well as other water sports. We went to Dunns River Falls. It was incredible. The food was wonderful. We loved the entire experience.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 4.0 | 4.0 |
not impressed
the good things were the staff was excellent, very nice and helpful always. Food was ok but room service was the only available option at certain times during the day, and if you didnt want to eat in your room you had to dress to a certain standard. Also no hot room service breakfast. I was expecting a 4 star resort i am used to nicer places, so maybe my expectations were too high (but the $ was high) the property didnt impress me, pictures of resort on internet looked way better than in person. We would not go again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 3.0 |
It could use some updating but nice
The people at hotel make the stay. The furnishings in the room leave a bit to be desired but I totally understand now, you go in and sit on the stuff in your wet things, put drinks right on the tables etc. The food was amazing!! I will definately go back and do recommend Couples Sans Souci.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
Fantastic trip
Typical Couples excellence! Service, amenities, friendliness of staff, food were all outstanding.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Cant wait to go back
We stayed at the Sans Souci for our 2oth wedding anniversary and were not disappointed. From the moment we were greeted at the airport by the resorts driver we were treated like royalty. As we waited for the rest of the passengers, we sat in a small lounge area and were offered beer or softdrinks. Once we arrived at the resort we were offered champagne or anything else you may want to drink. Check in was a breeze. It took 5 minutes. The resort itself is beautifully maintained with lush tropical gardens and trees. The view from anywhere you are is breathtaking. The food was exceptional at all of the restaurants including room service. The staff are very friendly and helpful. Their are always plenty of activities going on and things to do or you can just sit on the beach and relax. We went on the Dunns River Falls excursion and had a wonderful time. The shuttle bus from the hotel takes you their and picks you up. We stayed for four nights but it was really not enough time to do everything. We would definately go back and stay for a couple more days.
Traveler's tip on local attractions
Definately do the Dunns River Falls trip. Bring a waterproof camera and the guide will take your picture several times at different spots.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 3.0 | 4.0 | 4.0 |
Ready to return!
Clearly one of the older All Inclusives and the condition of our room made it evident. However, it is that same age that provides the character and charm of the property. The newer resorts seem plain and lifeless in comparison. Hopefully the upcoming and ongoing TLC will bring Sans Souci back to the top of my list.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
The Most Incredible Resort Ever
Where do you start when EVERYTHING was incredible. The Hotel/The Service/The Staff/The Grounds/The Food(Oh yes 5 Star)/The Beach/The Water Sports/The Drinks/Did I Say The 5 Star Food/The Penthouse Suite/The Flowers/The Private Dinner(so Romantic)......This is our new vacation home without a doubt. We have been to resorts all over the world but Couples San Souci is the WINNER by a long shot. Thank you Expedia for showing this resort, that is why we use your service. Missy & Joe-Colleyville,Texas
Traveler's tip on getting the most out of your stay
A couples resort to relax and have the most romantic time.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Beautiful Resort
Very impressed with this resort. The grounds were more beautiful than expected and the hotel grounds were just filled with character. The main beach seems so secluded and the water is calm. The food was wonderful and did not have a bad meal the entire time. The staff is for the most part very attentive and friendly. We enjoyed the water activites. Only real complaint was the au natural beach did have the privacy we expected with locals swimming in the water fairly close to the left side of our beach. We ended up spending just about all of our time on the main beach which was more beautiful anyway.
Traveler's tip on local attractions
Dunns Falls was beautiful but it is very commercialized. You felt like you were in a promotional video with every ten seconds the guides telling you to wave and say "ya mon" to the video camera so they can sell you the video afterwards. Plus they make you go up together holding hands. Would have much preferred the choice of just climbing and enjoying the falls with my wife and having a "meet back here" time.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Will definitely go back
The hotel was so pretty and clean. The satff was great always very attentive. The beach so clean, the pools and jacuzzis were all so pleasant. The bars well what can I say they had it all. Overall we had a great stay and would definite go back.
Traveler's tip on dining
The restaurants were so good, for someone as picky as I am there was so much great food, I had no problem- the buffets or regular menu service was wonderful.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 4.0 |
Beautiful grounds, exceptional food and spa.
Couples San Souci has all of the amentities of a larger resort in a smaller more intimate setting. The grounds are beautiful, lush and tropical. There are many small areas with breathtaking views, hammocks and places to sit and relax. The spa services were wonderful and the location of the huts just above the beachwas extremely relaxing. While the breakfast buffet was only average, the lunch buffet was great and the dinners were first class. Service was great throughout our stay; everyone was very friendly and helpful. There were some problems with water temperature at times in the room, but other than that it was a great stay. We will definitely recommend it to friends.
Traveler's tip on local attractions
The dolphin cove was well worth the experience. I would recommend at least doing the dolphin encounter to get the most for your money.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Couples Sans Souci
This was our second trip to the Resort, and we were just as happy this time. Everything was excellent. Weather was sub-par for the time of year, including tropical storm Olga, but nothing you can do about that. The food was incredible, as was our suite. I think the best part about Sans Souci, is the people. Everyone that works there always has a smile, always bends over backwards to accomodate you, and lives by "No Problem Mon". Will defiantely go back, may try a different Couples Resort just to mix it up, but definately will return to Sans Souci. They are also halfway through remodeling every room at the resort.
Traveler's tip on local attractions
Some say Dunns River Falls is over-rated, we didnt feel it was. There was a group from our resort that went and had a blast, plus is was included in our stay. Also, if you go shopping, avoid Sonis place. Unless you want all over-priced jewelery and T-shirt Shops. The Island village is a little better, at least there, there are local vendors. All of the shops at Sonis are owned/operated by people from India.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 3.0 |
Didnt want to ever leave!
The resort was incredible! Great service, plenty of activities...or just loung around on the beach. Had a great time--cant wait to go back. BTW the food was delicious!!
Traveler's tip on recreational activities
Dunns River falls, White river tubing, and ATV!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 3.0 | 4.0 |
Paradise!
We really enjoyed our time at Couples San Souchi! The hotel is beautiful; the scenery is unbelievable. Truly looks like paradise. It was quiet, comfortable, relaxing, beautiful, very special! Our only two complaints would be: 1) lots of steps (which cannot be helped because its built into the side of the mountain), and 2) I would have liked my bathroom floor to be cleaner. We did also have trouble with our shower being very slow to drain. On the positive side, the steps probably helped us to not gain weight:)! The food was great, the service was outstanding, the room was very comfortable, the couples massages were the best we have ever had, the hotel itself and grounds are immaculate and very beautiful. Everyone was very friendly and went out of their way to make us feel welcomed and cared for.
Traveler's tip on recreational activities
We participated in the Dunns River Falls excusion. Thankfully, it was included in our hotel cost; otherwise, we would not have spent the money to go. We did not enjoy Dunns River Falls very much; we were hurried along way too fast to even enjoy the beautiful surroundings. The guides were brash and not pleasant to us. The shops at the end of the excursion made us feel uncomfortable with their insistance to shop. We would not recommend this excursion.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
great place for a honeymoon
My wife and I went to this resort based on other reviews we read and were not disappointed. We paid alittle extra to be bumped up a step in room quality and it was well worth it...we loved our sitting room and veranda. The room service was great and the food always provided us enough variety to keep things interesting and new. The beach was somewhat small but there were plenty of activities offered and there was always something fun to do. Very close to Dunns River Falls which is a must see for any Jamaica trip.
Traveler's tip on getting the most out of your stay
Shell out the extra few bucks for a nicer room!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A Unique and Amazing Experience
In one word, Hotel Sans Souci is Romance. It is hidden in nature, built into the cliffs and blended around the trees and perfectly nestled by the water. The rooms are quaint, with balconies, and all have ocean views. The beds were comfortable, and each room has a top shelf liquor selection along with a fridge full of soda, juice, and (of course) red stripe. What it comes down to is if youre the type that only likes the large chain conglomerate hotels where all the rooms look the same no matter what city youre in and you want the largest possible swimming pool ever made (even though the ocean is right there), this may not be the right hotel. This is more of a boutique hotel resort that is uniquely romantic, beautiful, and memorable. Ive been to all-inclusive resorts all over the Caribbean, but Couples Sans Souci stands out in my mind like no other. Oh, also, the food is so good its in another class all together than any all-inclusive Ive ever stayed in. If you told me I had to pay $50 - $75 a person for the dinners I had there, I would fork it over in a heartbeat. Get the Sans Souci Special dessert and the Calamari at the Italian REstaurant. Service is great, staff is all smiles and friendly and helpful. They say not to tip but believe me, you will find yourself wanting to. Bottom line, my rule of thumb is to never go back to the same vacation so I can experience lots of different places, but Ill be back at Sans Souci sometime soon. Go!
Traveler's tip on shopping
Buy your souveniers on the way home in the airport... much cheaper and you can carry on.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Impressed
The hotel was very heart warming and attention to detail was a priority. The suite was like being at home and the room service was prompt and courteous. The restaurants and bars was convenient to your rooms and was plentiful. Different varities of food was plentiful and excellent. The activities were mild and relaxing including the glass bottom boat ride. I feel this was a hot spot for lovers. I encourage all lovers or hopeful romantics to go. My husband and I am very pleased and would go back in a heart beat. The only dislike is the hotel is a 2hr ride from the airport.
Traveler's tip on local attractions
The shopping strip and Dunn rivers fall was excellent
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
This is Jamaica
Couples Sans Souci has the friendliest staff members, from the wait staff, to water sports instructors, all were top notch! The rooms exceeded all expectations. There were so many activities and restaurant choices that we did not feel the need to go outside of the resort.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
September in Sans Souci
The wife and I stayed at Couples Sans Souci September 1-8. It was the typical "no worries" Couples experience. Excellent accomodations, excellent food, excellent service. The beach was not as beautiful as Swept Away in Negril where we stayed last year, but no beach Ive ever seen can compare to 7 mile beach or Bloody Bay. Still it had its upside. It was completely private (no vendors)and felt virtually empty given the fact that the resorts 148 rooms were at 50% capacity during our stay. The Palazzina restaurant, beach bar, and Bella Vista (Beach Grill) were all right on the beach. The Palazzina featured the breakfast and lunch buffets. There was a good deal of stair climbing required for the Cassanova Restaurant, Spa, Balloon Bar, and Gym but again ... No Worries.
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