In desperation, I booked this hotel for the whole week as I waited for a room for rent to become available in Kailua. I pulled up to the hotel and there was no parking, not even at the hotel across the street had parking available. The hotel is also under construction. Upon check-in, I asked the front desk clerk where... more

Where do we begin? Our family had 2-two bedroom suites and 1 Superior Room for 8 adults and 6 kids ranging in age from 1 year to 9 years. We arrive to find out that there is no available parking and we have to park offsite a couple of blocks away and be placed on a waiting list to be... more

We stayed here for 5 nights. I don't think we'll ever return. Everyone talks about the friendly staff. Wow there must have been some one else on duty. They hardly even say good morning to us. Of course there was no parking spots for us and we had the park at the Hotel next door. We hung our towels up... more

This is not meant to slam the job anybody is doing at Prince, but I do want to warn readers that the room we got was the equivalent of a $39 room along the highway in the states (mainland I guess). Maybe we're too picky, but we didn't even end up staying in the room. The staff was very kind... more

I booked this hotel thru a travel agent as a cheap airfare/ hotel package. I knew it was a cheap deal but the location seemed good and the reviews on Trip Advisor did not seem too bad but what a dump. Guess I should start with the good points. First off it was very central, right in the middle of... more

We where scheduled to stay here 15 nights; however, all we could take was one night. The hotel says no smoking but all the rooms smells like smoke. This is because all the windows are slated glass and do not close all the way, so the people that smoke on the balcony might as well be standing in your room.... more

This was a very nice, older hotel for the budget minded. Our room was nice and big with a wonderful kitchen. We really enjoyed the stay. The personnel were all very helpful especially Isao at the front desk. Isao helped us arrange an extra day so we could shower before we left late at night. We had a wonderful time... more

Customer Service was incredible. My family of 4 had a one-night stay before flying home. The hotel was in the process of renovating at the time. The older style room we had was unremarkable, but the newer rooms were VERY nice, projection tvs, sleek decor. Really cool. We had an evening flight so at checkout we asked if they could... more

I was only there for 2 nights. It was not the hotel I had originally booked. I originally had booked the Aqua Continental. Upon checking in, the front desk advised me that there had been a booking problem and that they had moved me to another of their properties. First, let me say that I am an airline employee and... more