My wife and I stayed at this hotel the end of July 2008. We were very disappointed with our stay. The charge for two people was $115.28. (including taxes) for one evening. That is overpriced for this property. This hotel needs a make-over. It appears shabby. The sheets and bedspreads were old and quite well worn. Both our bedspreads had... more

Best Western gave us a free night at this hotel because we reported that our room in a previous stay was below standard (dirty, AC didn't work, worn out bed and linens, and so forth). For our free-of-charge night, we were given a two-room suite on the third floor. While the room was spacious, the same problems were apparent. The... more

I'm not sure what everyone is complaining about when reviewing this hotel. My husband and I stayed at the Santa Fe Best Western for our honeymoon and loved it! We stayed in a jacuzzi suite and we both feel that we got more than we paid for. Everything was very clean. The front desk staff was very nice. At one... more

The rooms were just OK. A little bit dirty,a little bit dingy, a little bit worn. Not bad for the price, but next time I'll spend a little more and get more. more

Can't say anything good about this place except it's near I-25. When we arrived they were replacing a plate glass window which had been busted out from the inside by someone's head by the looks of it. The beds and pillows were horrible as was the tiny bathroom which had no hot water in the morning. Stains, peeling wallpaper and... more

Ran out of hot water for showers/baths by 8:00 am. "Jacuzzi suite" #201 is fine except for the bathroom. Has a Jacuzzi that is so stained and chipped it is repulsive. Towel bar to hold bath towels is broken. Bathtub grout moldy. Bath trim at foot of jacuzzi is falling off revealing filth and mold. I complained to front desk... more

To say this place is a dump is to be kind. The lobby door came off the hinges when we walked in - the room was filthy - there was a hole next to the fridge that looked like it had been made by rats. The balcony was gross - old food and cigarette butts in the corner, carpeting that... more

The hotel is disgusting - it is filthy. My trash cans at home are cleaner than the rooms in this hotel. Best Western should be ashamed to have its name associated with this hotel. I know this hotel is inexpensive so I can live with some disrepair - but there is no excuse for such filth. You would be better... more

If you don't mind a remote location on a busy road and staying in a hotel that is in real need of renovation, Best Western Inn of Santa Fe is for you. Check-in/front desk personnel: helpful, courteous, and friendly Room: Sub-par. Lumpy bed, awful pillows, dirty carpet, out-of-date bathroom, loud AC Location: A bit scarey Breakfast: Think stale danish from... more