I got charged one extra day for the use of wireless internet in the hotel room. I wonder - isn't their system linked and billing for internet usage automatically update the customer billing system?? Then after I went home and saw my credit card statement, I found 2 charges by the hotel on the same day. Upon further inquiries, the... more

I recently stayed here for a business trip and the property itself is fine. The rooms look like they have been recently redecorated and the property is well cared for. The location leaves a lot to be desired. There are not very many restaurants and/or shops close by. I had to walk SEVERAL long blocks to find a drug store... more

There are really no negatives I can give about this hotel. The only downside to being at this location is it's in downtown Atlanta...the home of bumper to bumper traffic. The entire staff from the Concierge, the main desk, shuttle driver to the valets were very professional and treated us like we were special. You don't get this kind of... more

The staff was helpful, we asked for a lot of restaurant locations and they provided us with great service. Even called the restaurants for us. The room was decent, I didn't have a good view. One thing which will knock this hotel to 3 stars was the bathroom. I dislike when the showers do not drain fast enough. The water... more

I stayed twice at this hotel in the past month on business. Both times the front desk workers were welcoming and efficient. During my first stay I was in a king-sized handicap suite. This room was very spacious in order to accommodate wheelchair movements. The room overlooked Georgia Tech and the Coca-Cola HQ building. During my second stay I was... more

My wife and I were flying back from a Carribean holiday when our connecting flight in Atlanta was cancelled due to FAA's grounding of our aircraft (wiring recheck). Nonetheless we were able to get onto another flight the next day. However, Delta refused to put us up in a hotel room since they ran out of contracted rooms. Knowing the... more

We showed up at 5 in the evening, we had tickets for the Atlanta Thrashers game for 7. We thought that should have been enough time to eat dinner and go to the game. At around ten after 5 we got our keys to our room. We walked in and there was a guy already in there, just coming out... more

This hotel is your basic Renaissance - the rooms are ok as well as the location. I was very dissapointed in the what seemed to be a lack of any employee training. I had problems in several areas of the hotel during a two day stay recently. 1. The boxes I shipped to myself were "Never received" until I was... more

This hotel at the most is average. I am not sure where this hotel stands on the Marriott chain, but it is very basic. We were there for only one night, but because of who we were with; we had a ball. The bar service was very slow. We went to the bar around 4pm and could not find a... more