Located in the center of an old bank building this lobby is over the top. We enjoyed tea upon arrival and cocktails in the evening in the wonderful setting. more

Wonderful hotel lovely bathroom lovely comfy bed and a very welcoming staff. Only complaint lobby being redone so not much of one to speak of. Spa was very nice also. Cant wait to return! more

We had stayed here once before and had a similar experience: incredibly comfortable bed, clean, clean, clean, quiet, and a heart-stopping view of City Hall directly across the street. Not to mention the adorable "fireplace" on the wide screen tv that greets you if you check in in the evening. Great room service, too. more

My husband and I spent a night at the Ritz-Carlton Philadelphia because he had a business meeting in the area. We found the hotel to be excellent. All staffers were friendly, from the bell hops to the desk clerks, to housekeeping and room service. Everyone greeted us with a smile and took great care of us. We were upgraded to... more

It certainly was not a normal Ritz experience.At check in there was no greeting but a 5 minute delay as the clerk stumbled through the process.I should have known something was up when he went to the back and then came out with the keys. I found out the next morning that I was booked in a room with a... more

Our company had a delighted stay , your service and staff are great. yours truly, [--] more

Stayed at the hotel for two days in what I think was a deluxe king. This room was a an upgrade from the normal king and it offered a little more room--I would reccomend getting/asking for this upgrade as the room provided ample room to work and relax. Found the room up to the typically high Ritz-Carlton standards (30 something... more

My husband and I just returned from our stay on Thanksgiving night. He's from Philly and his 49th birthday fell on Thanksgiving. We spent the day with relatives and arrived at the hotel late Thanksgiving night. The staff was very friendly and upbeat, which is pretty impressive, considering they were working late on Thanksgiving. Upon check in, we were upgraded... more

I love to stay at Ritz Hotels for the sheer pampering and near-perfection. This one didn't quite measure up, even though it was still above average. No pool, no shops whatsoever. Our room was tiny, probably because we were with a professional meeting. A big problem was the fitness center which was miniscule; in the morning we had to compete... more